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    LeBlanc's Auto Parts

    2.0 (4 reviews)
    Closed 8:00 am - 3:00 pm

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    3 years ago

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    5 years ago

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    11 years ago

    Sold me a beat up crap motor and didn't want to take it back or issue a refund. Very poor business ethic. Enough said.

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    10 years ago

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    Garavel Subaru

    Garavel Subaru

    (245 reviews)

    Exceptional experience at Garavel Subaru with Byeong and Bob. After visiting 5 Subaru dealerships,…read moreGaravel Subaru stood out completely. Byeong and Bob delivered the best customer experience we've encountered; direct, fair, and genuinely consultative rather than pushy What impressed us most: - Fair trade-in value with transparent pricing - Honest communication about vehicle details (they proactively disclosed when a car had $300 less in add-ons and adjusted pricing accordingly) - Problem-solving approach when minor issues arose - Focus on finding the right fit for our needs Based on this experience and consistently strong reviews, we're switching all our servicing to Garavel Subaru. Highly recommend working with Byeong and Bob, they set the standard for what a dealership experience should be.

    I have been buying and having my Subarus serviced at Dan Perkins Milford but when my daughter…read morevoiced concern about her car and we live one mile from Garavel, I ran the car over. They were doing a full service which was more than Dan Perkins, They then showed me we failed the back tire alignment so I had them do an alignment. Again, more than Dan Perkins. And mind you, when I check in, I showed them right on the Dan Perkins website the pricing specials and the most they did was a $50 credit. Still paid more but that seemed ok until I was told the back break pads needed replacing. They quoted $500. Dan Perkins right on their website charges $350. Even with time and gas, worth saving $150 to drive to Milford. however, I let them do it after the service agreed to match the price. Go to pick up my car. Told it is $812 and then go to swipe the credit card only to find out that they charge for credit cards. This is not some small business. This is a major car dealership. It was lucky I had a check on me of I would have had to pay an extra $25 or come back with a check. Very sneaky not to tell you upfront when you drop off the car. Drive to Milford. Dan Perkins is the absolute best and they have a great waiting room with lattes, Capuchino maker, snacks, and will change the TV station if you ask. As a side note, I have bought three Subarus and every time the price was better at Dan Perkins than here. Go to Milford!!!!

    New Country Lexus of Westport - New Country Lexus of Westport

    New Country Lexus of Westport

    (52 reviews)

    I've debated for a few days now on writing this review, but the more I think about what happened,…read morethe angrier I get. We had a lease from a dealership in Virginia but relocated here recently so decided to trade it in around here. Lexus of Westport had the most inventory so we decided to go there. Our salesperson, Steven R. was great. Even Chris K. who called me when I send in my initial inquiry was extremely helpful. Knowledgeable about the cars and helpful with the whole process. Not pushy at all. Our finance director was great - I think her name was Gabby. Super friendly and helpful as well. I was shocked when my husband agreed to trade in our car at that time because he always has to think it over. They had the exact GX470 I wanted. I'm writing this review as someone who is a consumer and also has car industry experience. I've worked as a manager of a luxury preowned car dealership and have spoken at national conferences on customer service for dealerships around the country. My first major issue was that we could not take the car home with us that day. My husband and I still have Virginia licenses because of Covid so we were not in the DMV system. Despite us signing ALL the paperwork and having our car ready to turn over to them - they would not issue us a loaner document with dealer plates because it was "company policy." The Lexus dealership in Virginia had no problem extending us a weekend with our new car to try it out before we committed to it - but this dealer wouldn't even do it when we had already signed the documents? Needless to say I was very disappointed to find out the exact new car I was hoping for wouldn't be ours until Monday. Monday rolls around - guess what? Still not in the CT DMV system. They will call us back on Tuesday. Finally, on Tuesday I took our car in and traded it for the GX. I was thrilled. I drove it a few times that week, nothing major. On Saturday of the same week (we've had the car 4.5 days), I went out to the driveway to go to Target and the back window is completely broken. The car has 85 miles on it - not 85,000 - 85!!! Naturally, I thought someone broke into it so we called the police. When the officer arrived, he said it was impossible for someone to have shattered our back window because all of the glass was blown out on the driveway. There was very little glass in the back of the car. The officer deducted that there was a defect in our back window causing it to break because of how the glass pattern was shown in the driveway. Our car was also locked and there was zero signs of someone trying to get in. We asked our neighbors to check their security cameras. Sure enough - the officer was correct. The back window of the BRAND NEW GX460 just shattered and fell off the car into the driveway. I called our sales rep and he continued to ask me if it could have been damaged or hit. I sent him all the photos and the VIDEO of the window just breaking and falling out of the car from that morning. He said he would see what he could do to help us. Nada. Zilch. Not even a call from a manager to see what happened and how they could help us. I can't even believe a car that we had for less than a week now needs the back end completely redone because the car spontaneously blew out the back window due to a defect and the dealership wouldn't help us. There should be good faith on their end to help us. This is obviously a freak incident with our car and the dealership should be mortified and want to help us any way they can. Instead, we had to file an insurance claim and take our BRAND NEW Lexus to a shop in Shippan to be repaired and not the Lexus dealership. I am angry and disappointed that this dealership who prides themself with SERVICE OF EXCELLENCE could leave a brand new customer with a very expensive car to deal with this on their own. When our lease is up, I will look elsewhere for our new vehicle.

    I was with my son this past Saturday. We made a deal and on Tuesday they tried to say that that…read morewasn't the deal! Not only that rude, unprofessional and nasty people! People you have choices stay clear of here!!!

    LeBlanc's Auto Parts - autopartssupplies - Updated May 2026

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