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    Leavitt's Kitchen Center

    4.7 (3 reviews)

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    AMC Kitchen & Bath

    AMC Kitchen & Bath

    3.4
    (25 reviews)
    115.9 mi

    Before the countertop replacement, my kitchen was fully functional. What made this experience so…read moredisappointing is that a major limitation was never clearly explained before I signed the contract. Throughout the entire sales process, Ivy (the salesperson) never informed us that we would need to separately hire a licensed plumber to reconnect the faucet, garbage disposal, drain, and water lines after the countertop was installed. We paid $1,300 in labor charges ($400 for demolition/removal of the old tile backsplash and $900 for countertop installation), only to be told by the technicians on installation day that they were not licensed to reconnect these items. We also purchased a new sink and faucet from the company as part of the project. However, the faucet could not even be installed because the hole cut into the countertop was too small for it to fit. This meant we were left with a brand-new faucet that could not be used until the countertop was modified. To make matters worse, the technicians damaged the wall while removing the old tile backsplash and told us they were not responsible for repairing the damage. After the incomplete installation, we contacted the company to express our concerns. Their response was simply that the countertop installation had been completed according to the agreed scope of work and the fee paid, and that plumbing and electrical work were not included. My biggest concern is not that plumbing work was excluded--it is that this was never clearly disclosed before we signed the contract. Had we been told in advance, we could have planned accordingly or chosen another installer. I also question the company's process. If the technicians are not licensed to reconnect the faucet, drain, garbage disposal, and water lines, how were they permitted to disconnect and remove those same components in the first place? If they were unable to complete the job, they should have made that clear before accepting the installation fee. In addition, if the company supplied the new faucet, why was the countertop hole cut too small for the faucet they sold us? I would have preferred to purchase only the countertop and hire my own installer rather than pay for an installation that left my kitchen unusable. I hope future customers carefully review the contract and ask detailed questions about exactly what the installation includes--and, more importantly, what it does not include. Don't assume the installation fee means your kitchen will be fully functional when the work is finished.

    Terrible experience. I drove 15 miles to check out some countertops and maybe some cabinets was…read morenot greeted. I had to go up and ask the woman about a countertop and she was rude like I was bothering her. I asked her about a specific countertop and she said nope we don't have that one anymore. I stood there for a second. She pointed out another countertop and then she walked away. I was recommended to drive out here by my Contractor. Well, I guess I'm gonna get countertops and cabinets from somewhere else because this is not the place to go.

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    Tile from AMC
    Tile from AMC
    AMC Kitchen & Bath
    AMC Kitchen & Bath

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    Leavitt's Kitchen Center - kitchenandbath - Updated July 2026

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