this is a weird place to rent nice knives and glasses. but, we couldnt find them anywhere else…read more the prices were good, the guys at the front desk were cool and we were able to return them to a different location. thanks guys!

Went to the sun rental on the palouse highway to rent a carpet stretcher for a job and they would…read morerent me one with an id card they required a driver's license. So we went to HOME DEPOT and rented a brand new stretcher that's a lot better quality stretcher for a much better price so thanks sun rental for being a piece of shit and sending your business somewhere else. I'll be more than happy to spread the word to every one I know to avoid renting your old broke down missing pieces bull shit equipment and direct them to a much .ore professional rental place like HOME DEPOT where they can find LOWER PRICES and nice new professionally maintained equipment that has everything they need without having any issues or the need to come back and exchange something because it doesn't work or doesn't have all the parts to it. The last time my boss rented a stretcher from sun rental we had to bring it back because it was missing half the parts to it and the other one they had was also missing a bunch of pieces. We had to combine the two and still had to jimmy rig the piece of shit in order to stretch any carpet. Best part about that story they didn't give any discount and made us pay the full price and didnt offer to compensate us for our time or gas having to drive across town to try and exchange it for one that worked which ended up costing us half a day. So I'm very thankful you douche bags wouldnt rent to us and forced us to find a much much better and cheaper priced rental service. You suck!!! Keep on sucking please and thank you. We all have to be good at something!!

RENTERS BEWARE Many…read morehave asked me how I got my "two" hernias. Well, admits my surgical recovery, I might as well tell my story. If you rent tools from A to Z Rentals and Sales, you will want to read. Either way, enjoy my story. On July 11, 2019, I rented a sod cutter for about 2 hours from the North Francis A to Z. Upon picking it up, the gentleman in the yard asked me to help him guide the sod cutter into the back of my truck, which I did. When I got home, I was concerned about taking it out as the ramp the store gave me was a 2" X 8". I parked my truck in a way in my yard that it would lessen the angle when backing it down. Unfortunately, about a quarter of the way down, the sod cutter began to fall. I did not want it to fall and hit the ground and be liable, so I gave it my all to get it back on the board and back in my truck. After all, with the width of the ramp, only about 1" of each tire road on it. Upon my next attempt, it came out. I was not happy as I felt a burn in my shoulder. I immediately felt a bun in my shoulder. I did the sod cutting in about an hour and went to load it back up. I put my truck in a better spot with even a lesser angle. Yet . . . the sod cutter fell off twice. I finally went and grabbed my 11-year-old son to help guide it on. We did it. I strapped it down and brought it in. When I got to the yard, I explained to the gentleman what I went through. He said that these things go in and out all the time with no problem. That was not the right thing to say. So . . . as the yard guy went to take the sod cutter off my truck, I intentionally stood about 20' behind him, so I could see how this device would come off. About half way down, the sod cutter fell to the concrete on its side. He would not look at me. Me . . . I made an audible, "Hmm!" When I got inside to the counter, I explained to Corey (the operator) what happened from the time I picked up the cutter to the time I returned it. He laughed and told me a story about the gentleman in the yard. He explained the irony of the whole thing. When the store initially made the ramps for guest, they sent the gentleman in the yard to the hardware store to get 2 - 2X10 - 8 footers. Instead he brought back 2 - 2 X 8 - 10 footers, which is what I got stuck working with. Only about 2 inches if lucky of each wheel fits on the 2X8. One slip and the cutter will tip. I have good news and bad news though. My burn in my shoulder went away after a week, but in my straining, I developed what I believe to be a degree of a hernia. I say this because whenever I sit up from a laying position, jog or run, I have a pain just above my groin. After visiting my primary care doctor and the surgeon, I discovered I have two, which I got fixed yesterday. I might be 50, but I am in pretty good shape. I could not imagine someone that is not trying to wrestle the sod cutter. Just not right. ------------ Here is the only response that I received after a couple emails to the company: "Hi Kelly, I'm sorry to hear about your experience with the Sod Cutter rental at our Francis location. That is not how we like our rentals to come to fruition. When a piece of equipment is rented that a customer does not have a way to unload at their place of use we give the customer two options. We will loan out a ramp at no charge or we will rent a small garden trailer with a fold down tailgate at a reduced rate. We have been using the 2"x 8" ramps for many years and this is the first issue I am aware of. Since your email I have instructed the stores to utilize two of the ramps when being loaned out with a sod cutter. I do appreciate your patronage and hope this will restore some of your trust in our services. We do truly care about our customers. Sincerely, Derek A to Z Rental" ------------ I am sorry to hear about your experience. That is all I get for the pain that I have dealt with for a month and the surgery that I am recovering from now. Then he goes on to reinforce the company's use of these said 2" X 8" ramps at all stores. Wrong. Here is the 2nd email I sent him with a little research from their downtown store as I still have several jobs to do around my place that require rented equipment: ------------ "Derek, Last week, I stopped by your downtown location and to ask about renting a trencher and another sod cutter to run power to my pond some 200' from my house. I didn't let him know of my previous issue when I asked him about the loading and unloading of the sod cutter. He told me that he uses and often gives to those who rent the reinforced 4'X8' ramp. Even then he said that he recommends two men. I asked about the ramps that where next to it. I asked what size. He said he was not sure. I asked to use a tape measure, which he offered. They were 2"X10" boards. That was what I remember using in the past and had little issue getting them on and off. He said that he doesn't like to loan those to renters for security. I RAN OUT OF SPACE

Rented a Uhaul from them. I kept it for two days and was told the day I was going to return it they…read morewould be closed but just to drop it off and put the keys in the box. I did that. A week later I got charged $1000 extra because they said I kept it extra days. I went in to contest it and the guy said he would undo it. The incompetent bastard didn't reverse charges, but proceeded to double charge me and then said it was fixed. After a month of messing around calling people, contesting charges with my credit card and uhaul I finally got it taken care of with them kicking and screaming the entire time. DO NOT GO HERE. The incompetence is beyond the pale.

Well thank you for apolgizing but i didnt ask you to. My response still stands. It was directed to…read moreyour company and your crooked policies. I did not order the wrong part. This part was recommended as a direct replacement from manufacturer. Not at any point during the conversation with Lori did she say anything about restocking fee of 20%. She knew what any sane persons response would be. You made your $30 dollars on me for doing nothing. Pretty good scheme you got going on there. Once again I did not know anything until you slipped on the 20% restocking fee on sone paperwork after the fact. Nice move. I do not back down from crooked companies. Hopefully Amazon will eliminate you like they swallowed other wannabe businesses. Im rooting for AI too for your customer service. Actually i got better and more professional customer service from poor people in 3rd world countries ie Phillipines. India etc. making 8$ per shift rather than what you consider great US support.

From the owner: Northstar Clean Concepts provides commercial and industrial cleaning and environmental solutions to…read morebusinesses throughout the Inland Northwest. As Authorized Distributors for Landa, Karcher, Cuda and more we have an extensive selection of brand name pressure washers, floor care equipment, steam cleaners, extractors, and parts washers. We also supply universal replacement parts and accessories, and provide competitively priced maintenance and repairs on all the equipment we sell as well as many other brands. Our commitment to reducing water waste means that we also sell, install and service Water Maze water treatment systems, Alkota and Landa water recovery systems. Plus, you can save money on your energy bills and recycle your used oil with our Clean Energy waste oil heaters.

Bought a Takeuchi TB216. Excellent machine. The service at FMI is nothing short of outstanding…read more They educate you as well on how to maintain and utilize you machine; in my case an excavator.

This is the go to place for outdoor power equipment…read more Best selection of mowers and handheld equipment I have seen around with knowledge to answer the questions needed

Took my tiller in after replacing the carburetor I got from the company that shares the name with a…read moreriver in Brazil. I was not able to get the trimmer to run no matter what I did. I was graciously informed that there were often quality issues with that entity and that they would rebuild my original carburetor with factory parts. I got it back in 2 weeks and it has been running strong ever since. Great customer service.

I took my Toro Zero Turn mower in to find out why it wasn't moving and was told they were 3 weeks…read moreout on repairs. The technician, Dan took a Quick Look and saw that the drive belt came off, he was able to quickly put it back on and wouldn't let me pay them anything. This is a small family owned business and I can tell you that they are the only repair shop I will use moving forward. It's hard to find good shops with integrity! Special thanks to Dan and the owner, Laura, for their help and honesty...they have a customer for life in me! Gary Landess

Great service, Good people good business don't know what I would do without them here to take my…read moredebris as a small business. I am very grateful and recommend them to anyone who needs help with equipment or getting rid of debris or firewood or many other things I'm sure I don't even know.

From the owner: Getting you the equipment you need to get your project done right. From hand tools to heavy…read moreequipment, save time and money with our competitively priced rentals.