Terrible customer service! Ordered balloons and paid for them in advance (big mistake). I was not…read moreable to pick up the balloons on the day ordered but spoke to the gentleman who worked there and told him I would get them the following day. When I showed you at the store, all of my balloons were popped except 2. I was told by the young lady working that the balloons were deflating and there was no note to say I was coming to get them (missing note was not my problem). When I asked to speak with the owner to get some sort of credit, I was told I could REPURCHASE new balloons or call the next day to talk to the owner, which would have been today. When I called today, I was hung up on multiple times, and told it was my fault I did not get them on the day I said I was. I asked for a refund or store credit and I was told no, there was nothing they could do to help me. Meanwhile I paid for the balloons so no matter what fashion they were in, it was my prerogative to decide what I wanted to do with them, not for the store to pop and throw my money in the garbage (just short of $60). Terrible customer service especially for a small business who needs community support. I shopped in there often and am extremely disappointed by the lack of service I received over the past two days. That is not a way to treat paying customers!

Just wanted to give a shout out to Ron at BigTop. PartyCity…read morenever showed up with balloons for my daughters birthday. I went to BigTop at 8:30am with the party starting at 10am. Ron made the exact balloons we needed (40) and made it easy to transport them quickly home. He had great advice and knowledge to make sure the balloons looked great. Thanks so much!! What a great experience!!!

Popped in on a random Tuesday! My son, Zion (3) had a blast exploring the store and checking out…read moreall the toys! It was so nostalgic to be inside the store. Prices are comparable to all the major online retailers. Shopping in person with my son creates memories that ordering on amazon just doesn't allow. Will absolutely be back

Within 5 minutes of walking into this store I was a raving fan for life…read more I needed a gift for my 6 year old nephew and came here because of the reviews. Even walking in with high expectations, I was blown away by the level of service. George, Kemesha's husband, was working the store on his own today. When I walked in and I asked for his help to select a gift, he apologized that his wife wasn't there. Then he called her. He put her on speaker phone and she guided me to an amazing gift. I could have looked at the shelf all day and not "seen" it. She wanted to give me another option too -- and I appreciated her integrity in that, but this first one was perfect! Next was gifts for my nieces and she directed me to a selection where literally everything was so perfect. And there were things there that I would buy for myself! When I mentioned I also needed a gift for another nephew, whose birthday is in a couple of weeks, she encouraged me to come back. She said that she could have recommended something in stock, but that she was getting more merchandise next week and didn't want to just sell me anything. This store isn't exactly around the corner from me; it was a detour to come here. Shopping online would be more convenient, in theory. But some things are more important than convenience. There is a level of care in how Kemesha and George run their store that cannot be replaced. Within 5 minutes Kemesha and George won me over as a raving fan client for life. This is a business run on integrity and caring, and I'm thrilled to give them my business. PS - I rarely take the time to write online reviews, so consider that for what it's worth to you.

Funky Monkey is my favorite toy store! It has everything that you could ever need or want for…read morechildren from infants to teenagers. Levia is a fantastic employee at Funky Monkey. She is kind, knowledgeable, and dedicated to helping you find everything that you need. She also does an outstanding job wrapping gifts! I would highly recommend shopping at Funky Monkey for all of your toy needs!

This is a really nice toy store in a convenient location with a great selection and friendly…read morestaff!!

They have everything you will need and then some for your classes all the way to early…read moremiddle-school.

I had to comment on my experience at this Lakeshore location. I spent over two hours shopping,…read moreasking questions, and laminating in this store. I have never experienced any sales associate with as much patience as A.K. and Jackie. I visited the store twice within two weeks of traveling from CT. There were products I could not find and there was Jackie. I had trouble with the laminator and messed up a bunch of my material, at no fault to the machine or associates, but here was A.K. to my rescue. With such grace, A.K. took over 20 minutes to remove laminating plastic from my items so that I could laminate them again. There are several choices teachers can choose to shop. My number only choice is at this Lakeshore location in Scarsdale, NY.

Another bicycle store on Central Park Avenue replaced my Schrader valves with Presta valves. The…read moretires didn't need to be changed. They also talked me into changing the chain, which also didn't need to be changed. Their prices were sky high too. Additionally, it became necessary for me to purchase a new pump...yet another cost. Instead of going back for more abuse, I found Miller's. The store has a classic look from when it first opened decades ago. Inside the store, I also experienced old fashioned courtesy and professionalism. I originally entered the store on Mamaroneck Avenue and went downstairs with my bicycle. Martín tested out a pump I considered purchasing by pumping air into both of my flat bicycle tires. It was a great experience I'd highly recommend. After my purchase, Martin raised the big door for me (which opened onto Phillips Park Road). I rolled out of there a happy customer!

I started visiting this establishment when it was principally just a toy store back in the early…read more2000's. I visited it again on my weekend rides and the rear/downstairs was much more established and customer friendly. Having much experience with bicycle shops over my 50 plus years plus I was surprised when they had an advertisement in a Bicycle trade paper for a floor manager. I went in for the ''interview'' during Covid and was given a Half Attention dialog/interview with the owner and concluded they are guilty of ageism pure and simple. To make matters more egregious, i subsequently stopped by to pay a token visit as a customer to actually purchase a maintenance product and was given that same blank stare. I have urged all my serious cyclist friends since to avoid said establishment, especially if you are over 50 years old. Sorry to write, some people never get it or have courtesy. Ray K.

The TOY BOX is the best. They have a huge selection of high quality merchandise. Christian was…read moreextremely helpful fan and kind. He adds warmth and nostalgia to the shopping experience. That you so much!

Toy Box isn't just a toy store...it's an experience! This store has a great nostalgic vibe. From…read moreretro arcade games, candy, fun toys and activities it's sure to bring out the kid in you AND yes the kids will LOVE it too. My son enjoys picking up his favorite toys there. Pricing is fair and the service is amazing.

Pretty chill place, the staff there is just as chill and nice. Huge selection of funkos/figures,…read moresome collectible things if you're into that, and some niche items like skylanders and custom Legos I believe. Otherwise though pricing for some things isn't too bad and then obviously the cooler more rare stuff is gonna cost a bit more. I'd def check it out if you're looking for stuff like this.

Awesome place. My kid loved it. The sales people were very nice and patient. Only negative is that…read moreparking was very limited.

Good overall location…read more Don't let the outside throw you off - it looks small from the outside, but once you head down with either an escalator or an elevator, you can see the full size of this location. You can also access this from the side of the building down a flight of stairs. This one was busier than other locations I went to, though this was also on a weekend which might explain it. It's standard as far as what Barnes & Noble generally carries. What they don't have, they can always order for you. If you're looking for blu ray/DVDs, you won't find any here at all - which is a bit disappointing. They do have vinyl though. Only had interaction with one employee and he was friendly. Most others I saw were with customers. Located in the Vernon Hills Shopping Center mall, there is plenty of parking. It's a generally busy shopping area, so use caution in the lot. A good location, but I don't see myself coming back here unless I'm in the immediate area and need to.

Very spacious inside. Plenty of books for all ages to choose from and it's neatly organized. The…read morestaff is friendly and extremely helpful. Shout out to Diane for helping me find the Splat the Cat books that my son loves so much. This one even has a Barnes and Noble Cafe inside where you can sit and eat. Starbucks beverages and menu are also available. Parking is free which is an added bonus.