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    Five Below

    4.5 (2 reviews)
    Open 10:00 am - 8:00 pm

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    Nordstrom Rack

    Nordstrom Rack

    2.6(47 reviews)
    1.8 mi
    $$

    I'm laughing as I write...90% of my shopping is done online. ALL of these retailers will be gone in…read morethe very near future. Brick and mortar is done. Toast. I honestly don't understand how anybody walks into a store these days to make a purchase? Must be the baby boomer market holding on for dear life. I haven't purchased a "wearable item" from a physical store...in about 17 years. However, my wife convinced me to try The Rack. I was pleasantly surprised. She went her way, I went my way, we met in the middle after 2 hours. The store was crowded and the customers were carelessly shoving unwanted items anywhere. Think Fordham Road meets the Westchester Mall. It's an eclectic mix. The employees, were diligent in trying to keep things in order. I'd be dropping F bombs at these customers. Pigs. I was also pleasantly surprised that an employee approached my wife and I, as we struggled to carry all of our finds, and brought us a cart to make it easier. Really? Wow! Excellent service. I wish I knew her name. Dare I say this...I'll be back! Loved everything we purchased and we saved a bunch of money on designer duds. I'd give 5 stars however...there was an employee drunk in the ladies shoe section. I felt bad for her but she was wasted. Smelled like a bar and kept asking if we needed help. Very nice but confused. At least she wasn't an angry drunk. Still, shouldn't be drinking while working...not a good optic. Had a great experience and will be back each season. Wow, brick and mortar captured my share of wallet...in 2017! That's impressive!

    I recently visited Nordstrom Rack at City Center with my sister while she went to pick up an online…read moreorder, and unfortunately the customer service was very disappointing. We were not greeted upon entering, and when my sister approached the register to ask about her pickup order, the employee behind the counter seemed completely uninterested in helping. After my sister explained she had received the pickup email about two weeks ago, the employee immediately said orders are automatically refunded after one week if not picked up. She didn't even bother checking to see if the order might still be there. On top of that, the store itself felt very dim and dingy. The lighting was poor, and several pieces of luggage on display looked dirty and used, especially the wheels. Overall, not a pleasant shopping experience and unfortunately not a place I would return to.

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    Five Below - accessories - Updated May 2026

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