We have been customers since the mid-1980s. This is a wonderful family owned business. They know…read moretheir stuff And they go out of their way to make sure you're satisfied.

Not a customer yet but got referred to Joe by a satisfied customer and he ended my frustration and…read morereferred me to the right professional i needed. wow, what a great find these people are! Thank you :)

Do not shop here!! They do not accept returns, which is not listed on their receipts. Very…read moresuspect customer service and store policies.

From the owner: Swimming Pool Sales, Service & Supplies Swimming Pool…read moreContractors

If there was a zero option I would have selected that. Worst service experience imaginable. When…read moreyou call for service you get an uninformed, unprofessional call service -- and never get a call back. Not what you expect when you drop $14K for one of these. DO NOT DO BUSINESS WITH THESE PEOPLE!!!!!!!!

I've scheduled service on my spa seven weeks ago. It took two weeks for the service person to come…read moreout. New England Spas would not provide me any information on his arrival time (morning or afternoon). He then stated that he needed to order a new controller and 2 Moto Message jets. He nor New England Spas could / would me the price nor when they would be available. This Wednesday, the tech showed up with the parts. He replace the controller and the 2 Moto Message jets. He did not test either one and left. I received an invoice for over $1400 and the 2 Moto Message jests do not work!!!!! It's impossible to talk to a real person. They do not provide and estimate on the cost or time during the day. Not even morning or afternoon. They are happy to sell you a new spa, but be very careful, they have the worst service I have ever seen.

We needed an emergency pool heater repair for the swim school we run and John was amazing; he came…read morein with a day's notice and got our heater working! We will absolutely be hiring him for any further work and check-ups on our system. The prices are very reasonable and his service is exceptional. We're thankful to have found him!

Five Stars for A-1 Quality Installs! If I could give more I would!…read more John and his team are true professionals! My mom had a pool installed by another company that unfortunately did a terrible job. The situation was a mess. Thankfully, John came to the rescue. He and his team evaluated the damage, clearly explained everything my mom would need to replace, and got to work right away. John was prompt, professional, and very reasonably priced. In just two short visits, they completely turned things around. The pool now looks amazing! Huge thanks to A-1 Quality Installs for saving the day. I'll definitely be referring you to all our family and friends! (Check out the photos -- Top/Left shows the original mess, and Bottom/Right shows A-1's magic touch!)

Competent, reliable friendly. Solved leaking tub issue right…read moreaway Need I say more. The real competent deal!

Exceptional Service! Steve Kirby is very knowledgeable, reliable and professional. After trying…read moreto work with three different pool services last year, I am so glad that I found Kirby pool and spa! Steve has been the only pool service who has worked really hard to resolve issues that were not even identified by or followed through by the other companies. Kirby Pool and Spa's pricing is also extremely reasonable for the amount of work that has been completed. I would highly recommend Steve and Kirby, Pool and Spa!

Several with similar names out there but the company I have a few months experience with is…read morehttps://aquatictechma-ri.com/ (Owner Mike). The quality of service is solid but there were two challenges in their accounting system we had to work out: - one caused by detail missing for a reasonable surcharge which I did not understand - a second caused by set up error where weekly late fees were charged for a task not yet delivered. In hindsight the latter is funny but it took a call by Danielle to calm me down!

I cannot confirm whether their service is reputable or reliable, but what I can say is the driver…read moreof the vehicle who's number is on the vehicle nearly killed me on route 3 playing all kinds of dangerous driving games. I won't go into detail, but I have to say this was the scariest driving experience I've ever had.

This guy (Jim Morgan) is a crook. Avoid at all costs. said he could install me a new pool liner. I…read morepaid for the liner $2400 and never saw him or the liner again. just to let everyone know he has now started a new business with phone number 774 521 2389. Feel free to contact him with demands for past payment refunds.

I believe company now named Hardcore Pool & Spa - Jim Morgan owner of company has given me the run…read morearound for over a month now. He took my money ( $521.00) to purchase parts for my jacuzzi ( that he claimed needed to be replaced). Requested that I make the check payable to him personally... mistake #1. Told me the parts would be in from CT within 2-3 days and he would be back then to replace parts when he received them. NO SUCH THING. I'm still chasing him for my refund because I want NOTHING to do with him or his company. He's told me lie after lie - he's a fraud. I strongly recommend using another pool & spa company.