Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.

Please be aware before hiring Servant Plumbing…read more I did not want to write this review. I made several attempts to resolve these concerns directly before deciding to share my experience. I hired Servant Plumbing for two jobs in my home. One reason I chose them was the cross in their logo and the Christian values reflected in their advertising. The first job was a small repair in my back bathroom: replacing the toilet tank components, the shut-off valve, and a 10-12-inch supply line. The second job involved diagnosing and repairing a hot water leak in my hall bathroom. Steve estimated both jobs at $1,275, which I paid in cash before work began. The back bathroom repair was completed, and the workmanship was excellent. The hall bath repair, however, turned out to be much more extensive than anticipated. I was told it would require significantly more work, including replacing the tub, which I could not afford. I understood and accepted that the larger repair would not be completed. My concern arose when I received a refund of $670, meaning I was charged $635 for the small back bathroom repair alone. Given the scope of the work, I questioned whether that amount was reasonable and requested an itemized invoice showing labor, materials, and hours worked. I never received one. Steve also told me that part of the $635 charge covered a tool he had purchased while attempting the hall bathroom repair. I was never informed beforehand that I would be responsible for purchasing a tool. When I questioned this, I was told I could have the tool if I drove to Walterboro--about an hour from my home--to pick it up. After several business days of trying to resolve these concerns with Steve, I contacted the Mount Pleasant office. Mike returned my call and stated that the larger hall bathroom repair would normally cost around $850 (excluding the cost of a new tub). Based on that information, the completed back bathroom repair would have been approximately $425. He said he would discuss the matter with Steve and get back to me. After waiting another week without hearing from anyone, I called Mike again. He told me he had not yet had time to investigate my concerns or speak with Steve. On top of this, Mike said Steve had just gone on vacation. I was told it would be at least another week before they could discuss the matter. At that point, I felt helpless, unheard, frustrated, and taken advantage of... There were additional concerns, but these were the primary issues. As a widow and the caregiver for my 27-year-old son with severe special needs, this was a significant expense for my family. I genuinely hoped these concerns could be resolved privately. Since they were not, I felt it was important to share my experience so others can make an informed decision.

Bill is a stand-up guy, super friendly and trustworthy! Definitely reach out to them for any of…read moreyour plumbing services!

I work for an apartment complex. We had one hot water heater that needed replacement, a leaky…read moretoilet, and wanted a few other hot water heaters to be looked at proactively. We called another local plumber who had great lip service but never followed through or came back to do the estimate. When we reached back out, we were given a time frame of a few days. We called Plumb Easy and they were here in seriously less than an hour. They were able to fix the leak within the day, the toilet the following, and made a game plan for the others that they actually followed up with. I'm writing this today because we had a hot water heater start leaking early this morning. We immediately called Plumb Easy based on our previous positive experience and again they were here within the hour. Each time, wonderful service, effective communication about what they were doing, options with quotes, etc. We will absolutely be using them for all future plumbing services. Shout out to the following Plumb Easy employees - Christopher (manager who coordinated services), Jason (I'm pretty sure it was Jason, the plumber who came out the first time), and Manuel (the plumber who came out today). You all are awesome and if you represent the rest of Plumb Easy employees, this team is where it's at.

It was Sunday evening when I discovered a plumbing problem at the house. I decided to put out a…read morerequest a quote through Yelp so I could see who was available and get some pricing for Monday morning. I've had this issue happen years ago so I was pretty confident in the fact that I needed my main line snaked/augered. I feel like the whole point of doing these requests is to get the info you need without a bunch of phone calls and visitors to the house, but it feels like pulling teeth trying to get a quote out of someone. I understand there are variables, but I'm including a description of what I need... at least give me a ballpark. While Holy City is one of the ones that would not offer any pricing, they did offer a free estimate and they also got back to me Sunday evening within minutes of putting in my request. I went back and forth on the app and set up an appointment for Monday morning between 10am-12pm and was told I would get a text 30 mins before to let me know someone was on the way. Well 10-12 came and went with no tech, no call, and no text. I did shoot them a message at that point letting them know that nobody came. A while later, they sent me a message saying that my appointment time had changed and would now be between 3-5pm. No apology or acknowledgement of the missed appointment from that morning. So I replied, "No thank you. You already no call/no showed our first appointment". I get no response on the app so I figure what's done is done. Then I get a text around 3:15pm letting me know a tech is on his way to my home. I responded with a shortened version from above and that I no longer wanted service. Then it seemed I was getting a new message from an Aaron D stating he canceled the appointment and was sorry for the confusion about my appointment. I pointed out that there was no confusion about the appointment and that I was ready and waiting the whole time to which their tech no call/no showed. Then they just reschedule me for 5 hours later with zero explanation or apology. At that point, the problem was already fixed by another plumber from another company who was more reliable. From there, Aaron did apologize for the inconvenience and acknowledged that the mistake was on their end and he would deal with it internally. Based on other reviews and the quick response to my initial inquiry, I was really looking forward to a great experience. Maybe this was a fluke for them, but I can only go off of the experience I had and it was quite disappointing. I'll add an extra star for Aaron reaching out to remedy the situation and acknowledging their mistake, but I won't be recommending them to anyone else.

Holy City installed a new hvac unit and all new metal duct work January 2025, for almost $22,000…read more During the winter, the unit ran a lot (I thought it was supposed to do that...duh on me). In February 2025, my power bill was $220, which was $80 more than when I had the old unit and duct work that was full of holes. I was told that my power bill would be much better. There were a total of 4 months where bill was significantly higher. Also, the thermostat was doing weird things, and I called them, but it got better on its own. In September, I was switching out summer shoes for winter, when I saw all my leather shoes were covered in mildew and or rotted, as was my leather recliner (in guest room so I don't see it frequently). Cabinets in spare bathroom had mildew, part of walls and another small leather chair that we don't really use. A friend that sells spray foam, told me that hvac is supposed to get rid of moisture. I had a technician come out, and he told me it was caused by water under my house and on the brick. ( I had accidentally left the hose running in that area a week prior). I had a termite inspection about a month earlier where they said there was no moisture. i asked for a second technician, A.C., and he spent about 2 hours at my home, then told me the unit had not been installed properly. The owner came over, looked at stuff and went into a 15 lecture about how customer friendly they are. I asked for compensation, and he called me an extortionist and said my shoes were from the 80's, which is laughable because I love new shoes. He went out to his car to leave, and he accused me of running down the street after him. He was parked on my grass, when I have a perfectly good circular driveway with no cars. I am contemplating small claims court, but what bothers me are the intangibles...I am a 70 yr old arthritic women who had to clean all that mildew. In addition, who knows what the long term affects the moisture has done to my home? Below are some photos, but most things werected cleaned up by then. THEY OFFERED ME NOTHING.

Dakota showed up early and promptly solved the leak problem. My family attempted to cobble…read moretogether a solution, but having a professional plumber was far and away worth it. He was friendly, professional, and skilled. We will definitely use him as our preferred plumber when in SC.

Prompt and professional service! I had an emergency with a pipe leaking in the crawl space and he…read morecame right over and had my problem fixed the same day.

This use to be my go to plumbers. In recent weeks they have been completely unresponsive. They…read moredon't return calls and fail to show up. I'm not sure what happened to the firm, but I recommend to try someone else until they fix their issues.

This was our first time using J Stephens Plumbing. I had called another plumbing company to fix our…read morehot water heater. After four days and no one showed I gave J Stephens a call. They were very professional from the beginning. Kyle came out this afternoon just as I was told he would be. He was quick, professional and did the job in a timely fashion. We will definitely be using them for our plumbing needs in the future.

Patrick came out to check on my breakers because I was having trouble getting water from my well…read moreconsistently. He was able to diagnose the electrical issue and fix it expertly. He told me what he was doing every step of the way so I would understand the issue I was having. He did not stop until the problem was solved, and he stayed to ensure the work he did fixed the problem. I am not an easy person to please, but I am a big fan of Preferred Home Services, and will continue to use them for any home problem I have.

Trying to schedule a repair is frustrating. I called to set up an appointment several times over…read morethe past week and no one will bother calling back even though I have a contract with them. Stay away from this company!

I love supporting small/local businesses. Most of the times the work is done better, and often less…read moreexpensive than the big businesses in the area. Today was no different. I called around to get estimates. No place would come out to even do anything other than a diagnostic fee for nearly $100. Many people told me over the phone that they wouldn't give me an estimate, or rough guess would be $1500-$3000 to repair my issue. I had a corroded gas line from my meter into my home that was leaking. I called John this morning. He firstly told me it would only be a $45 diagnostic fee, and roughly $300 to repair. Not only did he do both of those parts, he did them much cheaper than many of the other companies I called. Then he even came the same day, at the time that was best for me. When he got to my home, he quickly saw the issue, and knew it would be a little more expensive than what I was describing. I didn't even send him any photos when I first called. He went to Lowes, got the needed pipe, and was back quickly. He completed the work, very thoroughly, and as cleanly as possible. Mind you, my issue resulted in a hole needing to be made on the inside of my home to access the gas line. He did the work, and only charged me $500, which is a fraction of what I probably would've paid with another company, and also probably would've had to wait a day or two for someone to come out. He's very knowledgable and seems to do good work. He's the owner, so his reputation is on the line. I would definitely recommend him to anyone needing a plumber! I will definitely use him again in the future as well. The gas company came out a short time later, tested the line for leaks, and did not find any, and turned the gas back on! I'm so glad I went with west Ashley plumbing, and not some big name brand.

I have hired Jonathan of West Ashley Plumbing twice now. Once to fix a kitchen sink in my home and…read moreagain to replace my mother's water heater. He is a good, solid man who does great work and seems to go out of his way to keep my costs down. We are all so happy with his work that he is always going to be our first call on any plumbing problems in the future. Jonathan has my highest recommendation"

Lonnie took my call mid morning after my water heater had been leaking. He took some preliminary…read moreinfo over the phone snd had John and Marquis out to look within a few hours. Lonnie was able to send 2 other fellas back the same day as they were able to pick up new water heater locally and install the same day! Great service and reasonably priced.

Scammers: Pairing Predatory Prices with Initial Trip/Assessment Fees to Generate Revenue…read more They utilize "standardized" pricing cards to push their predatory prices. I received a quote for over 1,000$ to install 2 spigots that are already next to the appropriate water lines. Had another certified and insured plumber show up the same day and do it for under $300. I am including the picture of the invoice from the other plumber and a screenshot in which All Plumbing tried to buy their way out of an honest review. Read the other negative reviews like the one from Barbara H. before scheduling with them. Companies like this don't belong in Berkeley County.