Great communication and work at a reasonable rate…read more Luis was particularly helpful in explaining clearly everything that needed doing and how he addressed the problems we were having. Would 100% recommend and use these folks again!

We had our sewer line back up into the basement and first floor tub and toilet. Big mess. Calle…read morethese people, man arrived about two hrs later around 5pm. Snaked line and cleaned up as well as possible. He arranged for his firm to send plumbers the next day to repair toilet and another referred to thoroughly clean the basement. $295 +$325 for plumbing jobs. $1600 for cleaning. Not cheap, but very well done. They are our first to call next time.

Francisco and his team were extremely responsive. They responded to my project within 20 minutes of…read moreit being posted. They were able to come by the same day and resolve the stuck washing machine hose that my washing machine delivery team was unable to remove in our upstairs laundry room. Any false steps or accidents would have been disastrous! They also properly attached the faucet to the bracket keeping it firmly in place and ready for rescheduled delivery. The service was proficient, professional, prompt, and polite! Will definitely call them first for any future plumbing needs! and concise responses.

I had a great experience with AG's Plumbing! Francisco came out in a timely manner, worked around…read moremy schedule, and was very professional and helpful throughout the process. He was able to locate and fix the water leak coming from the main water line to my house. I really appreciated how easy he made the whole process and how quickly the issue was taken care of. I would definitely use Francisco again for any future plumbing projects and would highly recommend AG's Plumbing!

I called them at 4:30 in the evening for a water heater problem. They came out within an hour of…read moremy call and had the a new water heater installed by 10 PM. It was a quality job at a reasonable price. I would call them again for any pluming issue.

LADIES BEWARE: The owner is a CREEP and a SCAMMER! The owner, Cedric, spent almost an extra hour…read morechatting about his divorce to me while he was working at my dad's house in Carmel. Besides talking my ear off about that woman (she won if she was able to get away from this guy), he CHARGED ME FOR IT. That extra hour after he was COMPLETELY FINISHED with a sink installation was quite literally him venting about an ex to a total stranger and made ME PAY MONEY FOR IT!!! I argued with him about when I looked at the invoice he emailed us, and he told me he would "have had to stay after anyway to make sure all was in working order." he refused to refund me and quoted his fake policies that he also refused to provide regarding refunds! DO NOT USE THEM!

Very FAST response. Friendly technician. Job was done as estimated. Very nice to work with a…read moreprofessional company!! They did great! Judy

Aaron's team did fantastic. We had our piping between our house and pool house replaced. The…read moretechnican came and did a full audit of the house; verified what needed fixed and gave a reasonable quote to replace and modernize the pipes. The workmanship was solid; customer service exceptional, and price was reasonable. Very happy overall with the service. Highly recommend! We will be working more with Aaron and the team in the future!

ACME plumbing was responsive and were able to fix our issue the same day. Anthony was very…read moreprofessional and fixed our dishwasher line and also made it more accessible if a new problem arises. Thank you!

Having any kind of plumbing issues??…read more Please call acme plumbing they will get the job done!!!! Acme send out Steven very professional,knowledgeable knew exactly what the issue was , and just like that FIXED!! Thank you acme plumbing You get moreeee than just 5 stars Laura Cabrera

Contacted Precision Plumbing for an annual service on my instant hot water heater system since it…read morewas overdue. I spoke to Trish who assessed my needs over the phone and gave me recommendations as to my service. I pointed out that I had an instant hot water heater and gave me a quote over the phone as well as a general inspection fee for other issues I have. Obtaining an appointment was spot on as they were available the next day and I arrived within the two window that was promised. The technician, Danny, inspected my water softener, OM and disposal and gave me recommendations on maintain these items and doing additional research for obtaining parts for my OM system. I appreciate his honesty and recommendations. The water heater unit was in good condition, and his recommendations gave me a better ideal of future service. Overall, great company and kudos to Danny, for the timely service. Looking forward to working with you again.

Talked to Dave out at the West End Festival, ironically, the following weekend I ended up with no…read morehot water. I called Precision Monday morning and was able to schedule an appt the same day between 3-5pm. Brandon & Joseph showed up at 3, they were at my house less than an hour diagnosing and fixing the problem. I appreciated their honesty and how up-front they were. The price was great, and my hot water is fixed. A happy shower for all again!

Julio is very professional, prompt and honest. I will definitely continue to hire him for all of…read moreour homes plumbing needs

It was a quick, straight forward job to replace laundry water valves and main water shut-off valve.read more

Great service. quick response. With good pricing. Will use…read morethem again for any plumbing or hvac needs.

Had discovered my water heater leaking yesterday, so I called Monterey Plumbing Services. They…read moreimmediately responded and provided me with a price estimate. The service was punctual and provided clear notice about the arrival time. Our problem was quickly resolved by the technicians. Jason preferably was friendly and knowledgeable and took care of our problem very professionally. Without a doubt, I would recommend them and give them another call if I'm ever in need of a plumber!!

Val's plumbing performed a 2-day job at my home, replacing my furnace ( located in a small attic…read morespace). All workers were knowledgeable, respectful and efficient. I was impressed with the job and with the way they cleaned up after each day of work. I had great interactions with Staci in the office during the project,too. Very impressed and highly recommend this long-standing Salinas company.

Follow up on previous review. Talked with manger. He did the right thing and refunded excess…read morecharge, counseled employee. He emphasized our 15 yr association. Did the right thing for me to stay with them.

My review is mostly positive, albeit with a significant caveat that anyone reading this can decide…read morehow to interpret for themselves. Apparently a new family that owns the Mr Rooter franchise in Santa Cruz recently took over Mr Rooter in the Monterey area; they have excellent reviews in Santa Cruz (check them out), and the less-great reviews for the business in Monterey are based on prior ownership. Customer service was outstanding, some of the best I've ever experienced: they were extremely responsive, helpful, and friendly. The plumber who showed up was also great: capable, friendly, and patient. My caveat takes a little explaining: I have a fairly new tank water heater barely out of warranty (based on the installation date of the prior unit it replaced). The manufacturer offered a cost-free valve and pilot assembly replacement as a goodwill gesture. I got a quote from a different, highly regarded local plumbing business on the phone for the labor cost to install the new valve. I told Mr. Rooter that, and they said if I wanted a quote from them, I needed their plumber to do a no-obligation in-person estimate, which was fine with me. When the plumber showed up, he indicated there was actually a substantial charge for the estimate, as a credit to be applied to any work done. I decided to proceed. Further, the plumber recommended a full inspection and cleaning of the water heater, which more than doubled the cost of the work. After some discussion because I was shocked by the amount, I decided to proceed, which I think was a mistake. As best I can tell, the additional work literally involved just a couple minutes of shop vaccing a little build-up off the burner assembly; everything else the plumber did would have been part of replacing the valve and pilot assembly at less than half the price. Further, the plumber noticed the cold water shutoff valve for the water heater wasn't fully shutting off, which would have been an easy/quick/cheap replacement while he was onsite, but instead decided to quote me for a costly return visit to address that. Frankly, given what I paid for the whole job, I think this should have either been included in the job or offered at a very modest upcharge. (Separately, apparently the house water shutoff valve also needs replacement; that's appropriately a wholly separate job.) Given how much I liked everyone involved, it pains me a little to write these more negative parts of the review. And I've decided to still give a pretty strong overall rating, though anyone who reads this can decide how to weight the various parts of the review.

The serviceman arrived promptly, which is always appreciated, but it went downhill from there very…read morequickly. Our washing machine was not draining fast enough to prevent spilling onto our floor, so we called to have it snaked. The serviceman then looked at out kitchen sink, which was not draining improperly, and said it was a mess and he could see standing water. He also told us that he could access a pipe just outside our laundry room, cut a hole and install a clean out juncture to prevent similar issues in the future. His estimate for this service, after several minutes outside in his truck was $2,200! When I refused, he told my husband that one service could not be done without the other. I said no again and told my husband to get another estimate. The service rep then came back with an estimate to simply snake the laundry and kitchen drains-- $492. Keep in mind, a few minutes earlier we were informed we needed both services. I again said no and at that point voiced my feeling uncomfortable with the entire process. We then got a referral from a trusted service person, and had a plumber in the house the same day who simply snaked the laundry drain, charging $250.00. This plumber checked his work by running water through the laundry drain. I have done several loads of laundry since then, and it works fine. We have no issues with the kitchen sink, where we regularly run a dishwasher. The other plumber told us it would be helpful to create a clean out valve on the exposed pipe that is outside, but there was no hurry to do so. We will not be calling the Mr. Rooter service again. I had to wonder if the service man thought we were loaded and raised the prices because of our upscale cars parked outside and remodeled kitchen with high end appliances and granite counters.