I recently visited Spa Avania and was honestly pretty disappointed…read more For the price you pay, I expected a much more elevated and luxurious experience. Instead, it felt very comparable to what you can get with a basic gym day pass--infrared sauna, steam room, mineral pool, and cold plunge. My gym already offers all of that, so I was expecting something more unique or spa-exclusive. The biggest issue for me was cleanliness. The hot tub/pool area really needs a deep clean--there were visible skin cells and buildup along the edges, which completely took away from the experience and made it feel unhygienic. Overall, the atmosphere has potential, but between the cleanliness concerns and the lack of anything that sets it apart, I wouldn't recommend it. You can honestly get a very similar experience elsewhere for a fraction of the cost.

My husband and I chose Avania on a local's recommendation and it did not disappoint…read more We chose deep tissue massages. My therapist Brandon was amazing! I'm talking elbows on my body to work out the kinks. He did a great job. LOVED the spa amenities! *Lockers, robe, slippers *steam room & sauna *showers *women's jacuzzi, cold plunge, outdoor showers *co-ed fireplace lounge & pool/pond all day hang area We wanted a couples massage and were told it's $50 per person to use the couple room. What?! Never heard of this anywhere in the world. Why charge for the couples room? Book it with the massages. Adding this fee was nickel & dining at its worst. Also they add 22% service fee whether you get good service or not. In CA you can't add tips automatically. Either you publish your fees and tips are optional but service can never "mandatory".

This is tied for second place in the spas that I have been fortunate enough to visit over the…read moreyears. Absolutely gorgeous destination spa. Because we were staying on site I made the wise decision to go two days in a row. The first day I went splashy and got a facial at the Sisley spa inside the spa. I love Sisley products. What an incredible experience. This includes up to three flutes of M&C champagne, macarons and a sample gift. It was an excellent facial and a great start to our mini getaway. The second day I went to the larger part of the spa and had a one hour massage with April. This was fantastic. Both days I had full access to all the facilities for no upcharge. There were waterfalls, water therapy and a large rooftop pool. It was chilly out, but many of us braved the chill in our oversized robes in an attempt to soak up some sun by the pool. I got some sun on my legs for a good 20 minutes. Brrrrr! The second day I had a generously sized fruit salad pool side. The only recommendation is that they could make prettier packaging for the food. Service was perfect. I would repeat this in a heartbeat.

Well & Being Spa is a lovely experience. Bring your swim suit! I came on a Monday morning in March…read more Was not over booked but there was a steady flow of ladies in the locker room. I came in for a 1 hour massage and added on the foot scrub. It was a full body massage that ended with a scalp massage. Marie was my masseuse and I highly recommend her. She was very attentive and asked the right questions to make sure I was in maximum comfort. The aromas are perfectly applied and not overwhelming. I loved the eucalyptus towards the end of the massage and my feet felt baby soft and clean after the foot scrub. The amenities are fabulous. The lavender meditation room is under rated. The aroma is subtle and fresh, cool temperature and dim lighting. Feels calm and not many people use it. A nice place to reset and calm your mind. The rooftop pool is nicely shaded, I read my book there for a while. I'm coming back in a few weeks to try a facial. Already booked my next massage.

I had theee best facial with Lizzie on Saturday (11/22)!…read more It was doing ittt outside, raining, lightning and cloudy skies but nothing and I mean nothing was going to keep me from that facial... lol From the time I walked in the ladies at the front were so sweet and welcoming. I was taken back to change into a very nice robe, like I wanted to go home in it (haaa). From there I waited in the relaxation room along with my mimosa (Heyyy now). Lizzie came in a few mins after I sat down. We started with a skin assessment. Lizzie listens, communicates clearly and helps you determine the best products for your skin. I chose the custom facial since I was not sure what I wanted prior to the service. I would totally do the custom facial again. They also offer the Hydra facial which I will try sometimes in the near future. Lizzie has magical hands and you can really tell she is so passionate about what she does. She took her time, answered any questions I had, gave recommendations and just really showed she cared. Her massage during the facial was aaaamazing. When she was finished my skin was Glowing and so soft. It was the best facial I have ever had. She is fire!! I am so excited to schedule my next facial with her in a couple months!! Highly recommend Inspire.

I came in recently because I was dealing with a lot of pain and wanted to book with a specific…read moremassage therapist I've seen before. I was told she was only available around at 7:20. I also mentioned that during my last visit, my session started late. I was reassured that it would be noted and shouldn't happen again since she would be coming off a break before my appointment. I arrived early, as I usually do, but no one was at the front desk. I waited about 10 minutes, knocked on a nearby door where I've seen staff before, and got no response. After waiting a bit longer, I needed to use the restroom and went to use it, that's where I found an employee cleaning. She asked if I was checking in, and I said yes but needed the restroom first. When I came out, she was at the front desk and checked me in. Instead of directing me to the locker room to change into a robe, she sent me straight to the waiting area. This felt a bit odd, and while I assumed it might have been because the locker room had just been cleaned, I would have preferred the usual experience. I waited...and waited. At 7:30--10 minutes past my scheduled time--I went back to the front desk to ask about the delay. I was told, "Are you sure your appointment wasn't at 7:30?" even though I had already checked my confirmation email. That response was frustrating. A few minutes later, the massage therapist came to get me, apologized, and we began the session. She did a great job during my previous visit and likely tried her best this time as well, but unfortunately I didn't get much relief. In fact, I ended up having to go somewhere else the following weekend and spend more money. During my last visit, I had relief for weeks--this time was very different. The main reason I won't be returning, though, is how the overall experience felt. From the moment I arrived, it seemed like I was an inconvenience--similar to walking into a store right before closing when staff just want you in and out. It wasn't relaxing, and I didn't feel valued as a customer. I did receive a follow-up email asking about my experience and shared that I was dissatisfied. I also mentioned they could reach out if they wanted more details, but I never heard back. Unfortunately, I won't be returning.

My massage with Bella @ New Serenity Spa yesterday (2/17/26) was amazing…read more Having been a massage therapist for years (until I couldn't), my critique of 'hands on my body' is very pointed. There are very few massage therapists that truly 'get it'. Bella indeed has healing hands! Not all massage therapists understand and 'feel' the connection between muscle, bone, ligaments, fascia & the mind. Let me tell you, she NAILED it. Her touch and exploration of my trouble areas, then diving in with the solution with cupping and triggered massage was exactly what I would've done. Her communication throughout, her questions, her gentle silence was perfect. Her technique with muscle stretching and triggered massage points was spot on. Had the best night of sleep after her massage as well. Thank you for a great experience; your spa is lovely - great great Vibe. Loved it. Will definitely see her again. Highly recommend this spa!

Wonderful experience with my sister! Facials were great, post-treatment relaxation was wonderful.read more

My sister and I went in today for Facials and had a fabulous experience! We are both crunchy mamas…read morewho prioritize natural ingredients and were so happy with the products used here! Cristina was very friendly and so knowledgeable. We left feeling very pampered and can't wait for the next time we get to come visit!

This place is absolutely amazing! I just went in for a mini facial and a back facial. I felt so…read morewonderful & it almost put me to sleep. Alli is really good at what she does, very nice touch, and great energy! Thank you for such a wonderful service! It was a real treat!

Jennifer is amazing! I've been getting massages for decades -- in Calistoga and other parts of…read moreCalifornia, the Philippines, and all over Arizona -- and I can honestly say she's the best I've ever had. A few weeks ago, her massage felt incredible, and the one I had yesterday somehow topped that! Her technique is remarkable, and her pressure and touch are spot on. She "unlocked" something in my shoulders and neck, and now they feel lighter and freer than they have in years. She didn't get all my "speed bumps," but she worked out most of them -- I'll definitely be back for the rest! I also had a facial with Jordyn, and she was fantastic. She was very friendly, explained everything without making me feel bad as a guy who forgot to shave his whiskers. She left my skin feeling cleaner, smoother, and way more relaxed -- no redness at all. Both Jennifer and Jordyn made this spa another great experience. Highly recommend! I've been a member for several years, and it only gets better!

SCAM ARTISTS!!! Tried to freeze my membership & it has to go through "approval process" by the…read moremanager that would take 24-48hrs. In the meantime charged me for another month. Called to cancel & employees cannot cancel membership - it has to go through manager "approval process" that would take 24-48hrs. I asked to speak to a manager that would take 24-48hrs. Janelle gave the wrong email stating the manager has no direct email gave me a scheduling email to cancel. Manager referred to email stating cancelation then in person claimed no employee by that name & she never got my email.

Just did the pedicure and it was awesome, nail techs were amazing! Felt relaxed. Wish my chair…read moreworked for the spa water but it was still great!

I believe the spa is undergoing renovations, so I was very underwhelmed with my experience. The spa…read morespace is very small. You can spin in a circle and see everything. All areas are coed. There is currently only one changing space for 1 person at a time. A tiny locker area that includes an infrared spa and 2 lounge chairs squeezed up against the wall. My massage was decent. Didn't care for the idea of leaving the facility to go into another room for the service that was poorly put together. It literally is one of the hotel rooms with some spa beds thrown in. My service included a complimentary glass of wine that I did not receive until I asked. The dip pool is small and quiet. Pool service was the best thing going. Drinks were extremely tasty but weak at $18. The fish tacos were a hit. You do have access to the main pool as well, but I did not visit. If this is the new permanent spa, really not worth coming back. They should at least discount the services until they have quality accommodations.

We are so impressed by the service provided at our massages today! My fiancé received a deep tissue…read moreand I had a hybrid Lomi/swedish massage. When I saw my spouse come out looking so relaxed I knew this is gonna be our new place. I didn't have to redirect or provide any changes at any point- they did such a great job understanding what we needed before we even got in the room! The only feedback I have is for myself and to get 90 mins next time!

Do not book here unless you have the day open for appointment changes. My first time here the…read more"therapist" was stuck in traffic so my appointment was delayed even though I was at the place I had to wait about 45 minutes for her to arrive. I thought I would give a second chance since the massage was good. Today appointment was confirmed 30 minutes prior. I get to the place 5 minutes before my appointment. At the time of my appointment I get a text that the therapist is having car problems and can't get there until an hour later. I find this to be so disrespectful to clients and such a lack of respect for my time.

The moment I walked through the entrance, I was struck by how beautifully the resort blends…read moreSpanish‑inspired architecture with the natural beauty of the desert. Terracotta tiles, wrought‑iron details, and winding garden paths create a sense of intimacy and discovery. It's the kind of place where every corner feels like it has a story. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The atmosphere is serene without being silent--soft music, trickling fountains, and the scent of citrus trees drifting through the air. Even as a visitor, I felt instantly transported. The food at Royal Palms strikes that perfect balance between refined and comforting. Every dish I tried felt thoughtfully composed--fresh ingredients, balanced flavors, and a presentation that shows care without feeling overly fussy. What sets Royal Palms apart is the overall experience. Even if you're not staying overnight, the property makes you feel like you've escaped somewhere special. The combination of historic charm, lush landscaping, and warm hospitality creates a sense of calm that lingers long after you leave. It's the kind of place where you can enjoy a leisurely meal, wander the grounds, and genuinely forget you're just minutes from the city. A highlight would definitely be the service provided, going above and beyond in all aspects whether an event, check in or needing assistance for something. I had the great pleasure in seeing Madison in action and her work ethic was beyond 100. She is great and a star! Very communicative, efficient and made our stay very welcome! Royal Palms Resort & Spa is one of those rare destinations where the atmosphere, service, and food all work together to create something memorable. Whether you're visiting for a meal, a drink, or simply to soak in the ambiance, it delivers an experience that feels both luxurious and welcoming.

Have you ever dreamed of staying in the hotel room in the middle of a wedding?! If you are…read morescreaming yes, request a casita room. We had to close our shades as the wedding can see directly into our room and the music is LOUD (Chris Brown is blasting as I type and bass, mercy is it bumping.) It was kinda creepy. We could see and hear the entire ceremony. In my reservation I requested a quiet room, and I have quiet room in my Hyatt profile. I don't think that much forethought is put into guest placement. Yes, we are paying pennies compared to this wedding BUT they are not fostering relationships with Hyatt members. (I did mention this to reception and they offered bonus points. Great BUT this is an awful last night.) The room: King Casita is an excellent size! We have a king bed and a rollaway bed and we still have space! The bathroom space is large too! I don't care for a stocked fridge and snacks. It's useless nowadays. We had to ask for a fridge to be brought in. The room is very clean, however there were a few moths flying around the room, which was odd. Pool: the pool is wonderful! We are here on spring break (a very popular travel week) and always found spots at the pool. The servers are the pool are awesome 5/5 stars! Attentive and professional. The food at the pool was great (the burger was the restaurant burger and the whipped ricotta and fruit was yummy). The location is great! We did rent a car but never had to drive far! The valet team is speedy but it's an odd service as the parking spaces are super close. (I was ready to give this place 4 stars but this last night is a stinky way to end the trip.)

I have been a repeat customer now and I can't get enough of this place. It has not disappointed at…read moreall. We have even been recommending to family and friends. My massage has been a Swedish massage with light-médium pressure, the therapist Natty is amazing and focuses on the areas I ask for. My husband gets a combo massage and hard pressure, May has worked on him multiple times now and he raved about her. Donna has been a therapist a friend has used 2-3 times now and she had nothing but good things to say. Rosie at the front desk is the sweetest. The experience has been 10/10 every time. We used to go to another place in old town Scottsdale prior and more often than not I left disappointed. I am so glad I found this place it has been wonderful experience to enjoy my massages. I leave relaxed and feeling good. I definitely recommend you check them out.

First time at Lala Luna for a couples massage. Facility was clean and welcoming. $170 for both is a…read morereally good deal. We filled out a brief questionnaire beforehand related to areas of our body to focus on, type of massage, and any additional services. Both masseuses were professional and met both of our needs. They even included some brief cupping and hot stones at no extra charge. Check them out when you are in Scottsdale