This is my 3rd experience with driver Hanh Pham. He is so…read moreprofessional and our group always has a great time and vibe. See you again next year Hanh Pham, for the Team Teal Company Party!!!!!!!!

I highly recommend booking Royal Coach for any of your Las Vegas transportation needs! I booked…read morethem for a corporate event and was so impressed from A-Z. First, Tawny, the Sales Leader, was extremely responsive and helped me understand all of the different bus options. We even got an extremely competitive price for a bigger bus compared to others in the area. (Which I will admit initially made me nervous!) The coordination leading up was very straight forward. Payment terms were very reasonable. The day of went PERFECTLY! Our bus driver, Ceaser showed up 15 minutes earlier than I expected. He was very friendly and polite. Once our guest started showing up, he was very personable and helped everyone with luggage that they had. And the bus was in amazing shape. Top of the line amenities, comfy seats, great air flow, and super clean. There were a few amenities we did not take advantage of but I'm sure they were great too! I hope this review helps you! It's hard to find reviews out there, but we really had such a great experience with Royal Coach and I hope you will too!

The fee is based on where the passengers are seated; not per passenger. So those seated in the…read moreforward area pay more than those towards the end of the bus.

Hello everyone, If you want to plan a trip to Europe. I…read moreadvise you not to choose this service, they only know how to take your money, do not care about you, eat bread in the morning, bread in the afternoon, do not speak modestly to the elderly, and do not let you visit the countries for a long time, they only let you go for about 30 minutes at most, they only know how to take pictures of tour groups to color their shop name, please believe me

We had a wonderful driver Blake who drove our group from LARPD to Oracle Park and back. He knew the…read moreway perfectly and drove the bus expertly! Made it so much more relaxing! The bus was clean and comfy. Nice air flow and no bad odors! I would go again and hope to have Blake as a driver again! Thank you!

We used Whitecastle Tours for a field trip. This is an excellent company to work with. Fabulous…read moreservice. Our driver was helpful and lovely. I left a valuable item on the bus. I let the driver know and she found it for me. The office was incredibly communicative and accommodating. Thank you for great experience

Maria Agredano was making excuses on why she didn't want to return my money in full when the trip…read morewas cancel. She was difficult to deal with. I will not recommend this travel agency.

We booked all of our services with them. We went on a 3 week trip in July and Maria was super…read morehelpful in booking us connecting flights from Cancun to Mexico City. Not only that but helped us booked the hotels and provided my parents with a lot of recommendations. We wanted to stay at a specific hotel in Mexico City but was booked, however, this woman made it happened and we ended up staying in the hotel we wanted. She made this process very easy. She booked our tickets for Xcaret and Chichen Itzá in Cancún. We literally did not have to worry about anything. Everything was taken care of. Not only that but Maria and Silvia were very accessible via phone when we needed something. We could always rely on them. I highly recommended their services

Good Great!, there lots people handicap they need to step. Me and my husband has bad knees issuesread more

This bus is mainly for the Vietnamese community circuit in San Jose, LA, OC, and SD. You don't have…read moreto be Vietnamese to take the bus but most people seem to be. Loves: + Most affordable at $50/ticket if you're buying late. Other buses like Greyhound increase fares the closer you travel to your date. + Nice and clean bus + Nice bus driver (who spoke English too) + Left on time and arrived to my destination on time + Restroom / snack break halfway through for 15 minutes + Water bottle included (Note: You used to receive a free Lee's sandwich but no more!) Not so love: - Wifi did not work on this trip - Bathroom may or may not be available for usage during ride? - Only one trip per day at 8am Some more notes: 1. You can buy your ticket online or reserve over phone, where you'll get a QR code and pay in-person. 2. Apparently some buses leave before the departure time so I'd recommend arriving 15-30min early. Overall this is a no-frills type of ride and the lack of working wifi is not ideal if you're trying to pass time not just on your phone, but you get there safely and on budget.

Extremely responsive and accommodating. Would recommend for any prom or major event. Sunny was also…read morevery friendly

** Used for a Charity event Last night** Royal Diamond…read moreLimo's went above and beyond for the Cystic Fibrosis Community. Driver arrived early, helped people on and off the bus & when needed made a stop at a sushi restaurant where the kind restaurant allowed us to Pay & use the restroom. Humbly not everyone in the CF community can hold their continence for a 45minute drive depending on the severity of their disease. ** We tipped the restaurant & the driver extra for helping us facilitate a successful evening of fundraiser & celebrating new funding toward a treatment & a cure for the CF disease.

Umbrella was great! We booked a van and bus for wedding guest transports to and from the venue…read more Umbrella was flexible on various changes we made to the arrival and departure times (there may be a change to cost depending on timing, just ask). You can view the itinerary on line. The day of, we received texts from drivers. Umbrella drivers were very accommodating and friendly. Thank you Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

I booked a 15-day tour to Japan, Korea, and Taiwan for my parents who are in their mid 70 to travel…read moreat the end of March 2026. They just came back and were very pleased with the service throughout the trip. My mom has arthritis in her knees and was worried that she wouldn't be able to keep up, but the tour leaders were very patient, encouraging, and helpful. They even reserved a wheelchair for my mom at the airports to assist with her traveling. Great thanks to chị Hằng, chị Phượng, and anh Cường, for your dedicated work to ensure the group had a safe and fun tour!

Terrible service. Bad communication and inaccurate information. Inconsiderate of time and…read moreinconsistently would answer calls. Did not fully explain prices and poor transparency.

I have been an avid customer of Bay Star Airport Shuttle…read more The Driver is prompt , courteous and friendly. The driver is very thoughtful of the needs of the passengers especially the elderly. He assists in helping the elderly in getting in and out of the Sprinter to prevent any falls. He is a very careful and a safe driver especially in the freeway and busy streets of San Francisco. The Sprinter is also immaculately clean and smoke free. Our group's favorite driver is Harry. God bless him, Sonja and the staff of Bay Star Airport Shuttle.

Another wonderful experience with Bay Star Shuttle! As always, Sonya was patient with all the…read morequestions for a large group. Harry was prompt for a 3 a.m. pickup and got our church group to SFO in a timely manner. Our family will continue to use them for our family trips and if my church group needs another large group pick up, there will be no hesitation in scheduling with them again. I will continue to recommend them because I know they are trustworthy and offer the best service!

What an amazing location so close to San Jose yet it feels like Im away! The setting, the views,…read morethe staff are fantastic! They are open Sat & Sun and they have live music and of course they have wonderful wines. You can taste most anything and the prices for the tastings and the bottles are great. You can book the place for events, weddings etc. That would be a wonderful setting for sure. Come check it out - I think you'll like this place!

I love the location of this winery. It's located up in the Milpitas Hills in the Santa Clara…read morecounty. Beautiful views of the Bay area and they are dog friendly! We did their "All Reds" flight and ordered a cheese and crackers platter. Their wines are pretty good. I liked a couple. The staff were friendly. The only complaint I would probably have and it's more of me being lazy I guess LOL is that they didn't go to your table to pour your next tastings. You had to get up and go to them. They had live music. They were ok. I'd prefer music that made me want to get up and dance or at least sing to. I didn't know a lot of the songs they were singing. I'd totally go back though!