I stopped in today for a pedicure. I have a party to hit tonight and figured I'd try out this…read moreplace. Upon arrival the shop was super clean on the inside and I saw they were still using the tub covers for the pedicures which I was extremely happy about. I waited a good 10min before I was sat down in one of the chairs and waited another 10 before being serviced. That wasn't unusual nor uncommon to me. When I tell you that Fong gave the BEST foot and leg message ever during a pedicure, it's not an understatement. She was very attentive and kept up a good conversation. I really appreciate the time she took to take care of the little things I asked for. Going back for future pedicures for sure.

The first person Celine was trash at going dip and efile then my nail chipped. I returned today and…read morethe manger actually hooked me up she redid them all made them stronger!! I feel a tad bit better I'm not for sure If I will go back or not but I am finally a happy customer

AMAZING!!!! I went to tom and he was absolutely amazing!! I'm really quiet and awkward and he…read morematched my vibe!! He knew exactly what I wanted and read my mind!! Thank u tom! Ur the goat

This place manipulates customers into adding services along with their packages. I paid $145 for…read moreservices that should have been $120. The nail tech scrubbed my feet so hard their now irritated.

I booked a deluxe pedicure with Lena ( because of the reviews). She greeted me after the…read morereceptionist set me up in the chair and water filling up the foot basin. She definitely lived up to the hype and understood the color scheme assignment. She has impeccable massage skills and surpassed my wildest dreams for my my toe design. I left there leaving totally satisfied and couldn't wait to expose my toes!!! I will definitely be returning and spreading the word!! The experience was amazing!!!

Called and they gave me a price for services. when I went in, they charged me $20 extra so I asked…read morethem about it and said the person on the phone told me it would be $20 less. They said they would not honor it. And they were terrible about it plus my nails chipped within 24 hours. I will never go back! Too many choices horrible Customer Service.

Friendly and accommodating staff. We had a long wait however, for the service I didn't mind at all…read more I will definitely be checking out this location again. There is ample street parking free on Sunday and holidays. Overall great experience.

This salon has been wonderful multiple times now! They serve you drinks, take their time, the…read moreshellac polish lasts longer here than any other salon I've ever been to. It's beautiful and clean inside with enjoyable music and kind employees. All around great services every time!

I had searched high and low for a spa in the Macomb and Oakland County area that just offered…read moreservices for foot massage only for weeks. I didn't know it would be so hard to find a place that offered this specific service only, but it was very difficult. After contacting about 10 spas, I found Spa in the Woods on Yelp, and read some reviews that I was satisfied with. So I decided to book the service, along with a full body massage service for my friend. And I'm so glad that I did decide to go with this spa! My initial observation of the spa was that is very clean, and the front desk staff was nice and professional. The appointments started right on time, and my appointment was with a young lady named Samantha. Samantha was super friendly and just had an overall sweet demeanor. She did a great job with my foot massage, and usually when I receive a spa service, I don't talk, but we both talked and we're engaged in conversation the entire 30 minutes of the massage. I couldn't believe how fast the time flew! I enjoyed the massage, and my only regret was that I didn't book an hour massage, opposed to the 30 minutes. I plan to return for about foot massage soon! My friend also stated that she was very impressed with her full body massage service.

Went for a prenatal massage and had a great experience. The building it self is very cute and well…read moremade, lots of good features like saunas, nail salon area, as well as massages and facial options. The products they use and sell are amazing. I definitely left feeling rejuvenated and happy I came.

My first time here and it's been great. It's close to home and not ridiculously priced.read more

They're great! I've been to at least half of the nail salons around the area and PT nails has…read morealways came through. Super easy to get an appointment. They take walk-ins. Their pedicures are amazing! And they've done a really nice job at getting my nails healthy again. They have their TVs going every time I've been there. And there's always some fun music with some delicious food to stare at as you're getting your nails done 10 out of 10 recommend

At my first appointment, Charles listened to my concerns & offered helpful suggestions. I loved the…read moreway he cut my hair & returned for a second appointment. I just booked my 3rd hair cut appointment with him. I drive down from the Upper Peninsula to have my hair styled by Charles. It's so worth it.

I used to get my hair cut since I was young when they were in the farms location and by south. The…read moreguy they used to cut my hair was good. There was a long gap where I stopped going since they moved locations. I didn't have a car so it was harder to get to the Mack location for me. I have been to their Mack location and ended up getting a hair dresser that had recently been given the go ahead to work on the floor by herself. I had about medium length hair at the time. I do only asked for one or 2 inches off. Little did I know after she was done with the first pass my hair was lopsided and uneven. I was really upset, since it was uneven and significantly shorter on one side than the other. A master or lead hairdresser was insistent that she had to fix her own mess and fuss was allowed to keep chopping off my hair. I recall being so annoyed and upset that they were allowing this person to continue working on my hair. It what is the rule and policy to make sure the hairdresser fix thrown mistakes on the clients. I felt bad for this hairdresser and at the same time frustrated that she was supposed to continue working on my hair. Needless to say my hair was significantly shorter than I had planned when I had stepped into the salon. It was almost 6 inches shorter than I had planned. I'm certain that the whole situation made the hairdresser even more nervous as she realize she had messed up the first pass and felt even greater pressure to fix it after the second and third pass. Remember watching the clock and realizing that the hairdresser that was next to her head cut three people's hair in the time it took her to initially cut and fix my hair. It was pointless to stress out this hairdresser any further and I clammed up let her finish. It was a dreadful experience and wore me out completely. I vowed never to return because I was so frustrated and annoyed at the staff for not helping or fixing my hair so I wouldn't have to have so much cut off. Luckily hair grows back in for me grows back pretty quickly.

What a gem! Not only did they do an amazing job with my nails, but the customer service here is…read moreunparalleled. I've been to most places in the area and have always felt that getting my nails done is such an unpleasant, even somewhat of a stressful experience. Also, I usually end up leaving with bleeding fingers and nails that chip within a week. From the moment I called to make an appointment at Pointe Nail Tech, they were so incredibly kind. They offered me coffee and cookies and let me take all the time I needed to pick a color. They took they're time on my nails, were very gentle, and the outcome was beautifully manicured nails. They are also very reasonably priced. I'm SO glad I found this place, I will definitely be back!

Pointe Nail Techs is the besssst, I have been seeing Cyndi for four years now and I can't say…read moreenough great things. My go-to is a shellac manicure (which is priced basically the same at all of the salons in Grosse Pointe) and I get compliments all the time on how long they last. Cyndi is humble and says that my nails just hold shellac well, but it's definitely her attention to detail that makes the difference because I've had shellac manicures from other shops that have peeled in less than a week-- at Pointe Nail Techs I usually get at least two weeks out of a shellac. The nail techs are three sisters who all are local and it's a true small-town small business. Cyndi, Clementine, and Maria are like an extended family to their clients, they are warm and welcoming and know folks by name. They are also meticulous about their cleanliness! I've never once worried about getting a pedicure or whether the tools have been sanitized, they're constantly cleaning which is hugely important in this industry. I have referred so many friends and highly recommend Pointe Nail Techs.

Went in for a jelly pedicure, the atmosphere is very calming, the service itself was soothing and…read morefelt amazing. Shelita provide's top tier customer service, she is professional and pleasant, such an outgoing personality. Great conversation, I will absolutely frequent her business again.

From the owner: Click on the link to schedule an appointment today.read more

I would not recommend this place to anyone! Dirty and the mail tech was awful. She did not look…read moreat me and had to have someone translate. Kept leaving and couldn't wait to get nails done. Stay away, plenty of nail salons that want your business.

Got here at 9:30 when the salon opened. I have been sitting in a pedicure chair waiting on a men's…read moremani/pedi for 50 minutes, with zero services performed thus far. The water in the pedicure chair has gone from steaming hot to luke warm during this time. Zero stars, if possible.