Came in to the Beverly Hills location purchase some oils as a gift, the saleswoman was nice and…read moreaccommodating, but scammed me by telling me I could sign up for a membership to get a discount, and cancel it before getting charged (she said cancellation would be via an email, which I never received). I've spent about two hours over two days trying to cancel my membership and the customer service representatives are not helpful one bit, just transferring me to other departments, one guy just straight hung up on me after I told him I wanted to cancel my membership and gave him my email. At this point I've been charged an additional 99$ for the membership and have had no help from customer service and no idea how to cancel my membership. Would not recommend shopping here, overpriced products and slimy business model.

They are very poor customer service do not respond to emails and the only way to get a refund is to…read morego through your credit card company. I do not recommend this company regardless of how good their product is. They just don't have the customer service that goes along with it.

10 out of 10 experience will for sure continue to buy colognes from here the guy was nice he had a…read moregood variety gave me a discount which was nice gave us a sample after I bought my cologne will recommend this spot for anyone that lives in the valley.

The owner was super sweet over the phone when I called to see if he could help me on my mission. I…read morearrived and he knew exactly why I was there. He started looking for the item that I needed. He gave me great advice as to how I could get the piece that I needed for my perfume bottle. He kept looking around the store to see if he had anything on hand. The establishment is very messy and cluttered. I didn't feel comfortable in moving further than the front door. Mike is super nice but it's not a place that I feel comfortable going back to.

Got two perfumes for such a beautiful and reasonable price! And was authentic and immediate…read moreservice. I would definitely recommend this place for any perfumes and colognes and will Definitely be coming back again asap and regularly from now on Thank-you Mr Farshid,

Best cologne store, I would definitely recommend to all friends and family. Customer service was…read moresuperb, product is greatly priced, 10/10 would be back

I love the scents in here and the lady working here was so cool and let me smell everything. There…read moreare very interesting stories behind each delicious fragrance. It's very conveniently located in Venice.

Over 15 years ago I landed on Abbot Kinney, from New York. I stumbled across Strange Invisible and…read moretook home a few samples; Fair Verona and Invisible. I kid you not I have held on to those samples and used them very sparingly for over 15 years!!! Finally, today I had the means to purchase a bottle. I'm so grateful they still offer the same scent from 15 years ago; Fair Verona. It's my scent it's so special and I'll have to buy several to last me the next 50 years. Fwiw, I'm allergic to most perfumes and not any of the ones by SI. I'm a customer for life.

Needed some cologne that was completely sold out in all malls within 25 mi and was unable to wait…read moreover 2 weeks online, I took my shot coming here and not only did they have it (!!) but multiple in different sizes and for a great price. Definitely would recommend.

I love this place and love the owner(s)…read more I stopped at the market next door and happened to see this cute little shop "Perfume Court" and I'm happy I stopped in! Much to my delight I was greeted with friendly smiles and great prices for awesome items ! Arman and I hit it off immediately and I'm happy to say I have a new friend. I'm writing this review before I go back to visit a second time :) A++!

Terrible customer service. I called to inquire about the "Blending Bar" package as a gift for my…read morefiancé for valentines, I saw online. And Melissa answered the phone. Right away I noticed her attitude. I asked about the product which I saw on https://sarahhorowitz.com/pages/blending-bar , and she kept on talking to me like I didn't know what I was talking about and that they don't offer that service only meeting with Sarah for $1000. She started to scold me for looking at the old website like I was supposed to know they had a new one? Wish I could of reviewed this based on the service but unfortunately they won't be getting my business.

Sarah is amazing, and you can clearly tell she loves here work. Sarah was recently at a beauty…read moreevent in Santa Monica, and I walked up to her table just curious what it was, and within a couple seconds of just speaking she had a feeling of exactly what I would like. It was like magic, and as someone who has tried plenty of perfumes I haven't necessarily committed to anything, because most things on the market are generic or just don't have the scents and notes that are me. She is truly talented, and by the end I had my scent which was simple, nothing complex, but it was me! Truly a sweetheart and such a great experience.

Love, Love, Love!!! You must try!…read more The fragrances are all amazing, you can't go wrong with any of them! Of course my favorite is the Elle perfume. I like to layer the fragrance. So start with the shower gel, then the lotion and finishing with the perfume it makes it stand out even more. Also the hair mist is something new that is also just awesome. I spray it on my wet hair after conditioning to give my hair the fragrance I love. I also use it to freshen up my hair the second day.

From the owner: Creating Signature Scents for Boutiques - Branding Fragrances - Individuals - Wedding Parties. read more

There are times where you can shop around for the best price. There are times when you cannot…read moreafford to go cheap. Raffy's takes out the guess work! This is now the only spot I go to for cologne & perfume! I was hesitant to post what I purchased because I don't want anyone else to have my scent but then realized smell is in the nose of the beholder. Raffy's has something for every palette and a range for every wallet. Go see it for yourself! Parfums Raffy has the width and breadth of options which is made simple by the owner Raffy and his lovely bride who have the height and depth of wisdom in this field! 10 out of 10!

This is wonderful family run business. I trust "RAFFY" to give me good advice when I purchased such…read morean intimate gift for my sweetheart. I have been coming here for 30 years, "Raffy" fills his store with premium merchandise. You can't go wrong and I know with some purchase amount he may offer free shipping.

I typically stay in around the Topanga area two to three times a year. It's honestly one of my…read morefavorite places to be, and visiting The Well Refill is always on my "to do'" list. From eco-friendly products, to gifts and an overall fun shopping experience. I really adore their solid perfume (Mountain Air is my favorite!). I always find something special to bring back home that keeps me remembering my fond memories of Topanga.

store is super cute! My favorite is the laundry detergent & TerraNova body butter. But…read moreunfortunately I didn't not feel welcomed by who I assume to be the manager (I think her name was stormy) very rude, seemed to be in a rush, with not just me but the other customer in the store. The first time I came in, I was greeted w/ a warm welcome from the clerk, a young girl named kaya (I think) who was happy to explain the products in detail, so I give 3 stars. Being that management was not so pleasant has deterred me from visiting/feeling comfortable in the store. I am a school teacher, I've never worked for you sweetie. Sounds like management is just as distasteful as the staff.

I love OSEA products however the systems that facilitate and process the sale, also must provide a…read morequality experience. In recently trying to order OSEA products to be sent as a gift, I was finally able to access the "Gift" option after two days and 5+ email exchanges (somehow, the gift option was initially unavailable and the agent was unable to assist manually). While the gift was delivered, it still failed to have a successful gift card included. Instead, a partial card was included with part of the message and my name excluded (please see attached photo). Instead of receiving a thoughtful note explaining the gift, my friend had to awkwardly engage her family members to help figure out the "mystery" of receiving a random gift. When I returned to the initial email chain to express my disappointment, it was explained to me that the site "typically" doesn't do that and that the issue would be escalated. I am disappointed to have spent $130+ for a luxury skin care product gift package and have the initial impact of the gift completely lost on the recipient as well as no further offer of support or follow up (i.e.: offereing to reach out to the recipient to apologize, etc.).

Skincare from the SEA!!…read more They create their skincare line with the best of what nature provides. They use different kinds of seaweeds which are rich in vitamin, minerals & nutrients so very good for anti-aging & moisturization! No more artificial fragrance, dyes & synthetic ingredients! Taking care my skin with ONLY clean Ingredients from now on! I love it~