Don't waste your time calling these people. They don't answer the phone and don't return calls (I…read moreleft a msg with their answering service at least a month ago). I've heard that they only want to do huge, lucrative jobs where they'll be paid by insurance, which would not be the case for me.

FRAUD! This co. committed Fraud to me. THEY R IN CLOTHES! I can provide copies of papers to…read moreeveryone that asks! ‍ I NEED A LAWYER! ‍ The manager Deborah bullied me. They packed my contents & NEVER cleaned soot off of 95% off of anything. Broke many items. 4 of their employees saw this. The inside of the house was left with soot webs on ceiling, walls & contents. They moved my contents in front of vents to cover filthy floor verse clening them. Their employee left a flashlight in my furnace. The house filled with smoke, almost 40 min. I was left homeless. Catamount REFUSED to put me, a DISABLED lady in a hotel. Dan, (owner) refused to file an insurance claim. He promised to take care of it. LIES He seems so nice. Fooled me! wouldn't clean my dirty covered clothes, blankets or replace filthy food. I had to sleep on a bench & chair. I BEGGED FOR HELP. I have ALL of this conversation in text & will show anyone that asks! I told Deborah NOT to pack my TENS of THOUSANDS of $$$$ worth of Jewelry. She did anyway! I told her NOT to pack specific rooms unless I was on video with her. She did it anyway. She also went through ALL of my personal drawers, cabinets & properly without my consent. Being disabled, I wasn't able to get there 2 days. I feel violated. This is in text, proving what I'm saying. It's not ok. U see, she wanted to pack quick when I wasn't there so she didn't have to clean. Everything was thrown in boxes. Nothing was wrapped. They kept blowing me off for other jobs.i didn't matter. It took them FIFTEEN MONTHS to finish my house. I had to pay rent & utilities over there & couldn't live there because after they finally cleaned up the flashlight incident, Deborah had packed every. Heavy boxes 5 feet high! I couldn't get those down. The pain of sleeping on a bench with my disability was excruciating. I would cry to the manager Deborah. Beg for accommodations. I would have taken an air mattress. They offered NOTHING & though this was their fault from the flashlight. I was living there fine with the soot. If Catamount filled an insurance claim, I would have been taken care of immediately. Are you ready for the kicker? Then, someone, NOT ME, FRADULENTLY SIGNED MY NAME on the completion forms. He was granted over $9,440 of my $20,000 insurance money. The adjuster Steve Mendrek allowed the claim to go through WITHOUT my initials on this bogus form. Plus it was so obviously a fraudulent signature. I believe Steve let I go through before he even had this fake completion form! Dan put fake dated of forms. Luckily, I have texts from Dan proving otherwise. When I told Dan (owner) he needed to clean the basement & rethink the $$$ amount of my money he took or I'm going to social media & BBB, He told me he did clean everything & to not threaten him! I said "I would never threaten you. I have over 200 photos, videos & boxes of my contents with soot on them. It speaks for itself. Plus broken items. 4 of ur employees can attest to how my house & contents was still covered in soot. I'm simply asking for you to rethink that number. You are taking HALF of my Insurance $$$." He was rude again. That was it. I've been so stressed. I landed in the hospital 3 times. Also had 2 see a therapist for the first time in my life. I've had panic attacks. Chest pains. Pain on the upper rt side of my head causing a short bout of the right side of my face to droop. Please contact me if Catamount Response has also done you wrong. I'm a Christian woman & only want what's right. I for justice. God is on my side. I've posted some random texts & pics that will corroborate my review. The boxes that look full of junk, is how my contents were packed under Debs watch. CHECK this out!!!! DEB leaves a vmail that she's sending guys to moms for me to sign off on that house. Even though I hadn't seen it.WE donknow if it's clean." Deb screams I SAY IT IS! I held out for abt 3 wks for Dan to come to that house & see those boxes. He came, yelled & Scared me. Then wrapped boxes in lvng rm only. My bedroom & upstairs rooms were never addressed. When I saw them, everything had soot on it. In the end, on 3/24/23 Dan sent a Payment form for me to sign, where he will get paid directly. I did. However that was the only form. He stopped communicating with me practically immediately. Certainly stopped doing any & everything he had agreed to do for this JOB. Then as I said earlier, fraudulently took almost HALF of my Insurance monies. It's in the air if my Google review on Catamount Response has been somehow removed or not. I know Yelp will keep it up! WANT A REAL EYE OPENER?! Catamount Response isn't listed anywhere as a company that handles Soot removal. Isn't that Quite interesting! These are some shady mofos!!! With Daniel Kenney owning it. Just my opinion based on this experience.

I've been using A Touch Above for about a year now, and it's the best move I ever made for my own…read morewell-being. I was hesitant to engage anyone, because I'm not accustomed to hiring cleaners, and I wasn't sure how I'd feel about it. When I read a favorable article in the local paper about this company, I decided to at least try them for one deep clean. Well, they came, they cleaned. They were professional and pleasant, and I was instantly hooked. Let me tell you, if you are feeling scattered, overwhelmed and constantly putting off the big cleaning jobs, the floor washing, the vacuuming...you must not hesitate to engage this team. They come every two weeks, and they clean a two-story house from top to bottom (we do close off a doom room or two, that aren't ready for cleaners). But they are unfailingly thorough, always friendly and just nice people to deal with. When they leave, and they never take very long, my house is again the sanctuary it is meant to be. I also love it that they use no harsh chemicals. The only smell that sometimes lingers for a few minutes is the vinegar cleaner, but that's a terrific, natural cleaning solution, and I'd rather smell that for a little bit, than strong chemicals. I have no plans to change this situation. The improvement to my home, and the stress reduction, is invaluable. Thank you Courtney, and A Touch Above team, for making my life better, and for being the kind professionals that you are. I highly recommend this service.

We use this excellent cleaning service and they are pet friendly too! A local women-owned business…read moreEveryone is friendly, super efficient, and does a great job helping us with the deep cleaning our home needs every few weeks Highly recommended!

Highly recommend. Professional, trustworthy, and a pleasure to work with! Heni's attention to…read moredetail is unbeatable. She spends time understanding her client's needs and preferences, and does a great job explaining her process. Thank you for helping me to keep our home clean and well-maintained!

Heni's Cleaning services are simply amazing! Heni and her crew are very professional, punctual and…read moreleave my house spotless and cleaned in every corner. I couldn't recommend them enough.

Santiago and his team have done both interior and exterior painting for us over many years. Simply…read morethe best...reliable, excellent work, always willing to do a bit extra to complete the job properly, finished on time. Santiago knows his business and brings expertise and hard workers to the job. Highly recommend! Beth T.

We had Santiago and crew paint the exterior of our house as well as the interior ceilings and we…read morecouldn't be happier. He was very easy to deal with, gave us a fair price, did a careful and thorough job, and completed the job in a very timely manner. We were a little concerned because we had just had the hardwood floors refinished and were afraid that the ceiling paint would drip onto them in spots, thinking it would be difficult to avoid. Well, we couldn't find ANY spots where that had happened in the whole house. Santiago was a pleasure to deal with and went above and beyond in all the details. I HIGHLY recommend this company.

I reached out to Tiangi Sparkling on a weekend through Yelp. Sorangy responded in less than 1…read morehour. We made arrangements for her to visit to provide a quote early the following week. Although she had a little trouble finding our house (everyone does), she arrived promptly after receiving additional instructions from us and did a thorough walk-through of our home. We pointed out the areas we wanted her to concentrate on - bathrooms, kitchen, floors, and baseboards. (I have clean baseboards for the first time in my adult life!) She inquired about our preferences for certain tasks like arranging cushions on the sofa. I was impressed to see her doing things such as touching the tops of picture frames to see if they required dusting. Sorangy usually checks in a day or two ahead of time to confirm whether we want her to come on her usual day and to let us know if she has additional availability. We feel comfortable leaving the house while Sorangy is cleaning to let her finish and see herself out. We feel she is responsible and trustworthy. Sorangy (and her team) have cleaned for us 4 or 5 times now. The first was a deep cleaning and the rest have been maintenance cleanings. She is very thorough, especially with the areas we pointed out as being most important to us. We have very hard, iron-rich water that leaves orange stains on all of the tubs, sinks, and toilets. We love it when Sorangy has been here because everything is white and sparkly again! Sorangy is very respectful of private spaces, especially since my husband and I both work from home. She always asks first before entering our offices. If one of us is in a meeting, she will ask again later if it is ok to enter and clean, and we appreciate that. On a personal note, Sorangy is polite, highly personable, and speaks very good English. I enjoy having little chats with her here and there. I have mentioned by back pain to her and she always inquires about how I am feeling. At our first meeting, when I said, "My back is just too sore to do these things," she replied, "It's ok, that's why I am here!" and I loved that! I highly recommend Tiangi Sparkling for anyone in the Hudson and Mohawk Valleys who wants a great cleaning at a reasonable price - especially if it is important to you to support local-, woman-, or minority-owned businesses. Other things to note: - Venmo payment accepted - Cash payment accepted - Check payment accepted, but not preferred - Brings all of her own supplies - No harsh chemical smells during or after cleaning - Contact by text message for the quickest response - If you have dogs, please tuck them away when Sorangy is visiting

We were so impressed with this lovely team of mother and daughter, who arrived on time, we're very…read moreprofessional, diligent, hard-working, and pleasant to talk to. We encourage you to try them. You will be pleased. their work was exemplary

0 rating unfortunately yelp needs to have a star. I…read morescheduled a move out cleaning 2 weeks before appointment. Appointment was made for 8:00. Took time off work to be there for 8 however I get a text at 8:06 because this so called employee called in. What a disgrace. Get the excuse that employees have been calling out well if know that why book appointments. terrible company and terrible customer service. Dont waste your time bothering with them. Rotten.

I've been really impressed with their services. Very conscientious and thorough. Great at handling…read moreyour typical ongoing cleaning needs as well as one-off and seasonal projects.

I was in desperate need of a professional cleaning service that could work on their own with no…read moresupervision and do an amazing job with an apartment cleaning after tenant has moved out. This is not an easy job even for an experienced company and team of cleaners there is a lot to do it has to be done right or it can mean making me look bad when showing the apartment to perspective tenants & not getting the apartment rented as soon as possible costing me money. Well needless to say I was nervous especially because I wasn't in town and had showings scheduled the day I was getting back which of course gave me all of 2 hours to see how the cleaning went as that too was scheduled for the same day. I arrived at the rental unit & was honestly in shock!! I was aware this was a newer service and small business however, they advertised "apartment cleaning" at that time it was even in the business name & it was clear as to why, never have I gotten such extraordinary results I can honestly say that none of the previous cleaning services we've used even compared!!!! Not only was everything that we discussed completed but the quality of work was unsurpassed. As if that wasn't already enough I swear the owner Lisa must have read my mind. With my invoice was a small note card thanking me for choosing her company & explaining that she left a couple wax melts (u know the small candle heated things that u melt scented wax in ) as she thought that they'd "work better then an air freshener in making the apartment smell not only clean but welcoming as the future tenant walked through the door so they would instantly feel comfortable and have an easier time seeing it as a potential home." Wow!! Just Wow!! I had 3 showings that afternoon each commented on the amazing smell asking what it was & all 3 also mentioned the cleanliness of the apartment as a whole or at least one of the rooms etc. All 3 also chose to apply and it was rented the next day.. Needless to say we use Lussier's Cleaning Service for all our rental and personal properties to this day & choosing that new business turned out to be a great choice.

I needed a local company to help me clean my house and I got quotes from various companies around…read moretown and chose Lussier's because they had the best rates and the nicest customer service. After the job was done I was highly impressed with the professionalism and how thorough the cleaning was. I would recommend this company to anyone who is looking for a great cleaning service!

He came on time , stayed until the job was done and did a great job. I would definitely use him…read moreagain

I have had Don do several projects for me. Big and small and they're always done with…read moreprofessionalism. He cleans up after himself. The place looks better when he leaves and when he got there. I highly recommend him.