Our gutters were completely clogged and several days of heavy rain caused water seepage into our…read morebasement. I called this company on a Friday afternoon during the rainstorm and they answered and offered to send someone out the very next day for an estimate. He showed up on time, the estimate was fair, and they managed to squeeze me into their already busy schedule just three days later. They arrived within an hour of their quoted time (they send me a text letting me know they were on their way), which I don't fault them for as I was just happy to have them show up. They took lots of pictures before and after, and yes... our gutters were clogged. Not anymore though! The staff I walked with were very friendly, and I am really thankful they came on such a short notice. Thanks!

To say I am disappointed with my gutter installation is an understatement. - especially since I had…read moresuch high hopes for working with The Brothers That Just Do Gutters. The sales person (Jake) who came out to Niskayuna to provide an estimate was very friendly and said all the right things about how TBTJDG values their customers and works to retain your business. We agreed to a scope of work and paid a 50 percent deposit. On install day, the installer decided the scope of work needed to be changed, but didn't bother to contact us to discuss it before moving forward. The result was disastrous. I returned home from work to find two down spouts installed on both sides of the entry in the house in a very odd and unsightly manner. Imagine two very long wings coming out from the side of your house. Upon discovering this, we contacted Jake and he came out to review the situation. The fix we came up with was to extend the unsightly down spouts underground. They had the audacity to charge us to fix the mistake and to make matters worse it still took at least 3 weeks and several calls and text messages for someone to show up to complete the job. Today 2 installers who clearly have little or no experience doing this work showed up and things quickly went from bad to worse. We waited and watched patiently while they lacked the proper equipment and tools to do the job and had to leave several times in search of materials to complete the job. Six hours later we're told that someone else from the company will need to come back to complete the job because these installers were not comfortable with the results. Well guess what....neither are we. I typically don't write reviews good or bad. However, I've remained professional and cordial throughout this several week process, but this is utterly ridiculous. I feel sorry for the installers that came today. They needed guidance and tried to call their boss who couldn't be bothered to pick up the phone or call them back. Ultimately, the job was completed to the best of their ability. One would think that since the initial work didn't go well, they're send experienced installers capable of making things right. I say again, ridiculous. Buyer beware.

We have used Seamless Gutter Solutions at our home and a commercial location. They have been…read moreexcellent on both occasions. Highly recommended.

From the initial quote to the completion of my project, working with Ryan and his crew at Seamless…read moreGutter Solutions was exactly that - seamless. They are professionals and do quality work while providing value that many others could not match. My gutters were done in a few hours and there was no mess left behind. They look and work great and I am very impressed by their work. Thank you Seamless Gutter Solutions. I would recommend you to anyone.

We hired All Things Gutter to install a gutter system on our home. The value was great for the…read morequality offered. I highly recommend them for any and all gutter services.

Edit: I have raised my one star to three after my husband talked to the owner today. The…read moreaccountability of the damage being done during the install is now there (which is all I really wanted, as I realize accidents easily happen in such cases). Steps are being taken to fix things, and the owner is regretful that things happened as they did. I appreciate it. (I'm so glad, because Anthony does seem like a delightful guy, and I would like his company to succeed. As long as clients concerns are taken seriously, I think it will! ;) I am shocked. I wish I had read the review already posted before we hired them. Our brand new, just-stained railing somehow managed to get all nicked up and gauged today. I understand accidents happen, and there is always a slim possibility of other reasons, but when pointed out, the response was, "We weren't even working there." What? It's exactly where they were working! And, "there's nothing that would have scratched there." It's exactly where the sharp edged gutter was brought up over the railing. I couldn't believe the lack of accountability which continued. They actually tried to say there were other spots along the railing that were banged up, which was actually just not-perfect staining over bumpy wood grain...not the same thing at all as the gauges left. When they offered to stain the railings, I declined, as I just wanted them out as soon as possible after feeling so hoodwinked and disrespected Also attached it a photo of a gutter that they had banged up early in their visit. Though they ended up using it where it couldn't be seen, which is fine, it is proof that there is carelessness involved in their work. Also attached is the horribly cut hole through our brand new deck for the gutter and a crookedly installed gutter. Shoddy and unaccountable.

I was very impressed with my 1st experience with Ballston Lake Gutters a few years ago. They…read moreinstalled the gutter guards on a very high section of our home that I could not reach. I decided to have them come back and add the guards to 2 more sections. They finished the job yesterday and once again they were professional, friendly and efficient. Their pricing was also very competitive. I would highly recommend Ballston Lake Gutters for any of your gutter needs. Pete B. Glenville, NY

The guys did a great job installing 53 foot long seamless gutters on our future business, The Barn…read moreat Black Creek. knowledgeable, professional efficient company. very competitive price. Definitely recommend and believe they can tackle any job after seeing a 53' gutter installed 25' up.

In the Fall our gutters were cleaned and window washed. The company came on time as scheduled and…read moredid a good job and billed us. We will be using their services next year.

What went well? Everything arrived on time did an excellent job was careful about the surroundings…read moreand windows look great.

I had to choose 1 star because I couldn't choose none. Very…read moreunprofessional. Unorganized and willfully refused to fix very blatant mistakes. This was a small project that became nothing but stress unnecessarily. I tried to come to a resolution over failing issues but they refuse to stand behind their work and fix mistakes. They also changed my plans that I paid an engineer a lot of money to design and left me with a building of much less value than was supposed to be. This is not how you treat customers. Last but not least, they charged top dollar and tried to use the LOWEST grade (even bargain bin) materials, including putting in cheap windows against the engineers plans. I was supposed to have a vaulted ceiling and instead it is flat. They did it without permission and the value of the building was decreased by 30-40%. The cause my irreparable harm to my business as well. I am still giving these issues and they refuse to communicate. They put 21 year old partially rotted boards onto the end walks to save themselves a mere 150 dollars. I hope it was worth their reputation. The list of failure and shocking carelessness is 5 pages long plus. These are not stand up people. They certainly aren't "how you treat family".

Unwilling to take ownership of a mistake, or work towards a fair solution. Mistake happen, stand…read morebehind your work and make things right. Customers value accountability.