I can't express how grateful I was to this young man. I had called several locksmiths in the area…read moreon a Friday afternoon. Several hung up on me. I called "Lady Locksmith," asked my questions and received instant response!! I got an instant quote, a time when this young man would be at my house, plus he even called me with updates on the way here. He put in a Keypad Combination lock on my Apartment Door plus the new door handle that just opens the door. He was smart and educated me every step of the way! He taught me how to use my lock and made sure I could get in and out with and without the key. It was worth the price for the service that I received. If I ever need anything with door locks or any camera equipment in my home or property I will call the Company first!! I could not believe, how many locksmiths I had called and the phone was slammed down in my ear!! Blessings, Bruce and thank you Celia Herron

I needed a key and a key fob made for my 2013 car. I lost my key called Lady Locksmith and she kept…read morethe doors open for me and rescued me. Outstanding service! The lobby is so comfortable. Cushy chairs; side tables; water, coffee and tea available while you wait. They even have a high top table and chairs if you want to work on your laptop. The service was too fast for me to do any actual paperwork, but that's fine by me. If you need a locksmith for your home, car, boat, RV, etc. this is the place to go. The prices for the quick and complete service was very fair. In fact, lower than a few other quotes and she has military discount for the military.

We had an expensive front door entry set that would not open from the inside. It was no longer…read morebeing manufactured so I could not replace it easily. I brought the lock into Tweeds Locksmith and in less than 30 minutes my lock was as good as new saving me hundreds of dollars THANK YOU TWEEDS!!!

My experience was far from good... would even say it was a cluster f*ck. I live in Suffolk. I went…read moreto the Suffolk location. There weren't any hours posted, lights were off, store looked fine but they were closed during regular hours. This location is close to me, so I swung by a second time. Again, no signage and closed. The third time I headed that way I called and was told that location was closed but she was at the Elm Ave locaiton and I could go there in Portsmouth. I told her there is no signage and they might want to post something... dead silence... weird and rude but Ok, your business you handle it the way you want. I live in Suffolk and had business in Churchland. I stopped at Lady Locksmith on Western Branch Blvd. A very nice lady said they were not able to re-key this cylinder but Tweeds could and they are located on Elm. Ok. I went to Tweeds on Elm I dropped off two lock cylinders to be re-keyed. Each had a different C code I want to use for vehicle door locks and I had a third C code ignition key. The girl wrote down a very detailed note on my request ... two lock cylinders to be re-keyed. I told her to keep it simple, I don't want three different keys and would like 1 key. It would be wonderful to get everything keyed to the ignition key. But Keep it simple and would gladly settle for just re-keying the 2 cylinders to 1 key and an ignition key. I just didn't want 3 keys. I was told it would be done the next day. Which I thought was extremely fast. She wrote down my phone number on the note. I left them there for 2 weeks and did not get a call. When I went to get them the guy helping me could only find 1 cylinder. He searched and search through a counter full of pieces, parts, plastic baggies and pieces of paper glamour. It was a cluster. He looked and looked and looked, when two more customers came in he asked me if I could come back tomorrow. Having visited a locksmith 4 times now, traveling from Suffolk twice, and the fact that he couldn't locate my stuff. I insisted on waiting for him to find my pieces. I had checked the time when I got to the store and when I got back to my vehicle. It was 38 mins just to find my pieces and send me away with nothing accomplished. Not even a sorry for your trouble... So that's my experience. From the look of the rating this may not be the norm but this was truly my experience.

Andrew was friendly, fast, and had great communication. It was a great price and it was my second…read moretime using the lock doctor through triple A. He replaced my ignition cylinder and had me on the road in no time. He was also very knowledgeable and was able to diagnose the problem quickly. Update I've had no problems since and he also tightened the plastic on the steering wheel. Overall highly satisfied. Thank you!

Fast and friendly quality service! Created and programmed two replacement keys/remotes for my…read moredaughter's car. Saved a ton compared to the dealership. Highly recommend these folks - they do great work at a great value!

I have used Mitch for several issues I have had involving lock sets and let me tell you he is…read moreresponsive, honest, and trustworthy. As long as he is in business I'll never use another locksmith service!

Best locksmith I have ever ! I will NEVER use anyone else…read more He was so quick and KIND and FRIENDLY. He came pretty much right away..Didn't even have to miss my next appointment . Thanks again for being there when I needed u so badly !!

They ordered and programmed a new key fob for my car. Very chill place. Fob was not cheap ($300)but…read moredefinitely below dealer price. Recommend!

I'm still sitting in the parking lot of this business. I got a key fob programmed and a key cut for…read moremy truck. There are two gentleman inside working. I asked the older man how much it would be after he informed me that they couldn't guarantee the programing would work. he replied it would run me around $55. the younger man did the work. he came back in and after maybe 10 min he told me my truck was ready. right before that I heard him ask the older gentleman did he give me a price? the older gentleman said no. I went to pay and he told me $103.50. so did he charge me 45.00 to cut a key? Either way I will not be back.

DO NOT use this company. The owner was nothing but rude and offensive to me after I repeatedly…read moretried to resolve a car repair due to his technician damaging my vehicle door. He uses intimidation tactics and promised that he would pay me if I didn't leave a negative review. Please see pics of our text threads below.

We locked ourselves out of our house on the second night of moving in. It's a rental so don't judge…read moreus. We are renting from a rental company so you know that reaching a human being after hours is like pulling teeth. Everything you can name was going wrong. We arrived to flooding in the home from a toilet which caused damage to another room so we were frustrated enough. This was the straw that broke the camel's back. Being locked out at bedtime for a six year old was hard enough so we thought it would be hours before we were able to reach anyone. LB Locksmiths were the 3rd company we tried calling, just basically going down the list of people that were open and he arrived within 15 minutes and was able to get us back in the house quickly when no one else even called back. He was awesome! Definitely recommend!

Sure I could go to Walmart or Home Depot to get keys made, but why not support local? I've been…read morecoming here to get spare keys/copies since I was a teenager, because, I had a bad habit of losing house keys when I was younger lol. I recently needed some spare keys made for my new apartment (in case of an emergency) and Ace Locksmith was the first place I thought of. As always I was in and out quickly with my new key copies at a great price. All in all, I'll keep coming to Ace whenever I need a key made.

This business was very courteous, professional and quickly helped me in a jam. I highly recommend.read more