DO NOT GO HERE -- HORRIBLE EXPERIENCE…read more
My partner and I stopped by a few days ago to check this place out since they don't have a website. We were greeted by one of the therapists who didn't speak English. She handed us a card and told us to call the number on it, so we left.
Today, we decided to book an appointment. Scheduling was easy -- we called, and they were able to fit us in for 3:30 PM. When we arrived a few minutes after 3:30, we were shown to our rooms. My partner went into theirs, and I stood there awkwardly while the therapist just stared at me. Eventually, she asked if I was paying with cash or card. I said either was fine, but instead of taking me to a register or anywhere to pay, we just kept standing there staring at each other until she opened a back room door. When I said I could pay by card, she quickly said "cash only."
So for two massages, I paid $140 in cash -- and by then, it was already around 3:45 or 3:50 PM. She showed me to a different room to get ready, and right away, I noticed how bad the setup was. The "head hole" on the massage table was literally covered with a paper towel, and it was so small it felt like it was made for a child's face. The "sheet" to cover myself was just a small towel.
When the therapist came back in, she still didn't speak English and kept pushing her phone in my face to use a translation app. The app barely worked unless you basically yelled into it, so most of what we said didn't translate correctly. I asked if she could add hot stones and CBD oil, and told her I'd pay extra with the tip after since I already paid cash. She said yes, but looked confused and kept leaving the room to talk to the other lady. No hot stones or CBD oil were ever used, and by this point it was already 4 PM -- and the massage still hadn't even started.
Once she finally began, I was already uncomfortable. The face hole pressed against my jaw, and despite asking multiple times for less pressure, she stayed way too rough. I tried to relax, but then I heard my partner in the next room getting frustrated -- turns out no one had even started their massage yet. We both arrived at the same time, but their therapist hadn't shown up.
Through the translation app, my therapist told me that the other therapist was running late because she was finishing another client. I told her to let my partner know so they didn't think they were being ignored. A few minutes later, my partner's therapist finally came in and started.
Their massage was rushed -- no arms, hands, or feet were even touched. Mine was okay skill-wise, but still way too aggressive despite saying "less pressure" multiple times.
When we finished, I got dressed and waited outside. The two therapists stood there talking and laughing with another woman, all while staring at me. It was super uncomfortable. My partner came out clearly upset, and as we were about to leave, their therapist ran up accusing us of not paying. I immediately told her we paid before the massage even started. She got loud, then started demanding a tip. I told her no -- I didn't feel comfortable tipping after the experience we just had. She kept insisting, but I refused and walked out.
This place was honestly awful. I even considered asking for a refund, but I just wanted to get out of there as fast as possible. This was supposed to be a treat for us after a really rough week, but it turned into one of the worst experiences ever.
Do yourself a favor and don't waste your money here.
