Dr Solomon is the best, but his assistant was rude and unprofessional; so much so I walked out on…read morethe appointment, which had been scheduled a year ago. (my sincere apologies to the doctor). To be this angry and leaving after submitting my insurance to pay for the visit should maybe tell the Heart Center in Fishkill something. In fairness, when I went to the Carmel Heart Center location last year, they were professional, and polite, exactly what you would typically expect. I think the Heart Center management in Fishkill and Human Resources needs to review its policies on how to deal with patients professionally. I've seen several other negative reviews about their staff.

I am happy to say my Doctor, DR. Solomon is fabulous. I was referred to him by Vassar ER. He gave…read moreme a plan to help me feel better and get me on a healthy track. He has worked with me for almost a year, I have to say, I feel so much better. Heart papatations are gone, blood pressure great. Dr. Solomon is a great doctor who cares and listens. Also, Anne Lucas his NP is fantastic. Five stars for her. Office personnel are also very nice..

It's been renamed Optum, same font and color as a phone service. Why I don't know…read more The waiting areas are clean and quiet. The front office staff is polite and professional . The medical staff asks questions, and after their treatment, tries to make certain you understand what's going to happen and possible prognosis

I went to Optum urgent care and was there for 2 1/2 hours to ultimately be told that I should have…read moregone to an emergency room Granted it's a Sunday but if they can't give you equal treatment to a weekday then they shouldn't be open The staff are very pleasant and caring but the facility lacks equality when it comes to fulfilling a patients needs This is not the first time that I have experienced this and I'd hope that they can do something about this in the future

Completely incompetent. I had to go to the ER and see a real doctor. He has terrible bedside…read moremanner. I would recommend you choose a different cardiologist. Also, his front desk stuff was rude and condescending. Consider yourself forewarned

Today I went to see Dr Philip Totonelly the cardiologist for the first time as a new patient it was…read morevery disturbing during these presidential times the way that office operates in Fishkill New York The staff does not wear masks or gloves while touching you. I assumed the doctor would be wearing a mask because he gets very close to you during examination. To my surprise when he walked in he had no mask on and try to shake my hand I crossed my arms in order to not shake his hand. I said to him so you don't wear a mask either and he says no I don't as long as your immune system is normal I don't need to wear a mask. he was not socially distant obviously because he had to examine me. he asked me is that a problem that I'm not wearing a mask and I said yes it is a problem for me during these times with covid. He said well if you don't like it you can find some other doctor to see. he then turns his back away from me and began to walk out of the examining room door. I said okay I will find somebody else. He did not care about the rules with coronavirus neither does his his employees The nurse that did my intake in the examining room on the computer heard my concerns about the mask not being worn and said to me if you want I can put on a mask if it makes you feel more comfortable. Why couldn't this doctor do that why couldn't he say that to me he is totally breaking the rules this is why the Corona virus still exists the way it does in this country not even the doctors want to cooperate or respect the rules he is a cardiologist you would think that he would want to protect his patients who are the most vulnerable. I will never go back there again he had no regard that I was in pain and turned his back on me refusing me care because I refused to accept during these presidential times that I wanted him to wear a mask to protect myself as well as everyone else. He should be really ashamed of himself and so should his staff I will take this even further I'm filing complaints against them with the covid hotline and the department of health and CDC he has no right to endanger other people's lives he is a physician he should know better.

Dr. Burrows was kind, and very understanding! He goes above and beyond professionalism and…read morekindness. Especially his staff, they were amazing and patience.