Donna Hicks is a valuable resource for patients who prefer or must absolutely have bloodless…read moresurgery. My husband had to have a procedure so we met with Donna who thoroughly explained both the procedure and the products used in bloodless surgery. We became better informed and more comfortable with our choices. She also followed up both during and after the surgery to ensure that our wishes were being met. Thanks Donna!!!!

NOT ER. This is a medical appointment with Dr Choi So far,…read moreso good. Arrival experience: Valet parking was smooth with friendly valet. Walked directly in to the lobby reception and was greeted by two friendly desk associates. The check in required photo identification for both of us. Clear instructions to the Dr Office on the first floor. DR CHOI's office: Checked in by Kelly~ friendly and efficient. Nearly immediately checked with procedures and sent us to X~ray registration on level one lobby. ( this seemed like the only redundant process) there was no line, so we were able to check in quickly with the friendly desk representative who knew we were on our way- Good communication between Kelly at Dr Choi's office and Radiology reception. Within minutes we were on the way to 2nd floor radiology. RADIOLOGY: smooth arrival experience ( I recommend that you snap a photo of your script for your records before handing it over. They were accommodating for this when we asked, this may save time from having to ask for records later. WAITING: one other patient was in the waiting room when we arrived. The waiting room is organized, well lit, and clean. There is a TV The wait was reasonable and brief about 7 minutes. Erica and student Tammy greeted us and requested the script ~ we directed them to the desk agent. Within a minute, they left for X-ray. More pleasant staff. All is going smoothly for Radiology. I will review Dr Choi separately.

A devastating hiatal hernia attack which over the course of five days dehydrated me so that I had…read morelost 10 pounds resulted in a visit to the VBH ER. From the moment I arrived, I was quickly swept up in the smooth and caring processing and care of hospital staff: after a thorough preliminary exam, I was soon transferred to the hospital itself for 24 hours of careful and thoughtful treatment. I was deeply moved by the kind attention of every member of their staff and the warm dynamic they employed. Discharged yesterday, I am now slowly returning to normal thanks to the unquestioned care of this fine institution and dedicated staff. We are lucky to have this kind of quality option in the mid Hudson Valley.

This practice had to do just one thing -- send a prescription for heart medication to my pharmacy…read more-- and it couldn't manage to get it done. At least five people there checked my pharmacy information, yet the prescription never arrived. Hudson Valley medical practices are negligent and irresponsible and for the most part staffed by incompetents. The doctor on call whom I finally got on the phone and who refused to give me his name said it's "inappropriate" for me to complain to a doctor about prescription issues. Well, I think it's inappropriate for a medical practice to play Russian roulette with a patient's health by not sending critical prescriptions. And the name of the doctor I spoke to is Sankar Varanasi. Ain't no hiding in the digital age!

This review is strictly for the administrative and scheduling staff at the practice. Sharon was…read moreprofessional, pleasant, friendly, and very efficient in scheduling a multitude of appointments. Follow ups to this review will be posted later.

Wish I could give a zero. My family has been with Mid-hudson…read moreMedical since the beginning. Its more than 15 years now. We have seen continuous erosion in the basic care to the point where all they do is write on the damn ipad, fill in blanks and move you along. They don't care about anything. You cannot get through on the phone. They never call with lab results...honestly its been a year waiting on blood work, urinalysis and the other tests from my illness last spring. I cant take off work to go there, but don't worry, if you owe them a $20 copay that got declined they hound you night and day. Originally our PCP was Joe Garvey, He became President and CEO, okay we get that, then they gave us Epstein who about 18 months ago "was not a PCP anymore and we can't talk about it"! What is that? Now we have no PCP...we are in a pandemic with no PCP and there is nobody to talk to. You wait 9 months for a physical. I'm 65 now so this is an issue. Today they call to reschedule it with no reason. I ask about the results of my last lab work, she says she can transfer me to the people who can help me. I tell her its been a year. She says well they are working remote. Like that is an intelligent response. So she transfers me, it rings non stop for 17 minutes with nobody picking up then you guessed it...it disconnects me. These people and this Group are incompetent. All they care about is getting your money.

There are pupy mills & there are human mills. Year ago I…read moreseen a primary there & every time it was refill time I was told he is not in this week call next Monday. My question to these bright helpful people was, excuse me does this place close due to Dr. X, not being here? Please get the Dr. who is filling in for him and have the nurse & Dr. get my scripts ready for me. Pass the buck! My mother goes there because she likes her primary, but I wish she would find another place. They don't care about your health. I was told by my primary when I was going there to see the ortho there! Um , thats right he was the Dr. who got busted for doing wrong. The problem is thats all there is in Hudson Valley is the mills for money.

Best professional medical care in Poughkeepsie barnone. Doctor N. Chen is a wonderful doctor. She…read morelistens, understands, sympathetic and wants to help you to the best of her ability. I never had a doctor like that in 61 years. The receptionist is always with a smile and personable. Bonnie is my favorite. I thank God for them. They literally saved my life. With Dr Chen my life is on track