Dr. Kutas has been my dentist for almost four years. A warm, caring doctor that clearly has his…read morepatient's care foremost in his mind. Today I want to comment on the unsung professional that is the first line of dental defense -- the dental hygienist. I have always received excellent care. But today I had a new hygienist -- Paige. By far the best I have had in 20 years. Thorough, instructive, and clearly the type of professional others in her field should emulate. Dr. Kutas has built a first class staff. You won't go wrong becoming a patient in this practice.... I highly, highly, recommend.

I've been going to Dr. Kutas since 2011, when I moved to the area. I receive excellent care…read more Yesterday he finished putting in a crown to repair a broken tooth. It was pain-free, and with very high quality results. This is the third crown he has installed for me over the years I've seen him - all great. I have a pre-existing fear of going to the dentist because of painful memories as a child. He and his staff have allowed me to work through those fears. Not only have I received outstanding dental care, I have come far to overcome a decades-old phobia of dentistry.

10-6-25 I was referred by my dental for a broken tooth. My dental was out of town for the week. I…read moresaw Katie Bell and she took an x-ray. She told me that she could only put in an implant. She could not put a bridge or a crown. I told that I will hold off. I took my x-ray with me after leaving the office. I consulted with another dental that I know and he told me that she was wrong to get an implant. She was trying to get more money from me to do the procedure. Well. I got my crown and it fine.

Did a great job, very kind and thoughtful prior to the work and during…read more Will definitely recommend.

While the place is in quite a beautiful building, I never got the service I initially went to this…read moreplace seeking. My dentist went out of network, after an extraction and bone graft but before the implant and crown, so I sought a new one for that and, most pressingly, to check on the recently arising pain in the tooth just before the empty space. I set an appt here. First, I was told to return to my prior Dentist to have him check the bite on a six month old crown (the painful tooth in question), despite my coming to Botts because the other one was out of network now. However, the only options this botts Dentist provided was to sign a waiver, absolving him of any liability should he damage my tooth in adjusting the bite, or go back to the other dentist. I was frustrated bc I expressly made the appointment about the troublesome tooth, and I felt like I'd been misled when they well knew why I set the appointment. Still, I put that aside, and I go back to my former dentist; then I return to bots asking for a quote for the implant. Since my former dentist had already said I needed a small filling, I let botts do the procedure that day to avoid more wasted time. After the filling was complete, I was quoted approximately $200 for a small insurance-covered filling--which was odd bc I've never paid more than $110, and my prior dentist is one of the top rated in the city. Yet again, I was told that I would have to come back for a separate visit to get the quote; they wouldn't even give me a ballpark without attending the appointment. No one said it would cost anything. So, I set that appointment and returned for it, but no quote was given at the end of the appointment. Instead, they said they'd call me. Minutes after leaving l get a phone call. It's them saying I owe them approximately $200. When I questioned it, the lady said she would call me back. Someone then calls me back, someone different, and says to disregard what the prior person said, that it was an error. A month passes with no quote, and I'm realizing this just isn't a good fit. So, I find a new dentist who promptly got me in for the cleaning and set the implant appt within a month. The situation felt shady, just off to me, so I counted it as an early revelation and moved on. I thought, hey, Botts is behind me, so I didn't plan to post my negative experience. However, after this nasty exchange in the photos, I thought I'd post it and let you read it for yourself. You can also see she lied about a late cancellation. I canceled on June 24th for a July 1 appointment. And before you ask, no, it's not just the receptionist or whomever has the phone. The dentist's bedside manner is also off putting. I just thought it was his personality, but I see it's a culture. Reach your own conclusion about whether it's a fit for you.

The staff is so nice and considerate. They are very understanding when a situation arises and are…read moreneeding to be seen urgently. I have been going here for 5 years and wouldn't go anywhere else.

My dentist Dr. Jackson has been my dentist for over 5 years. I am very happy with him and his…read morestaff. I went for my 6 month cleaning and was never notified that Dr. Jackson was no longer there. The dental hygienist was excellent, when she was through cleaning my teeth she asked me if I met the new dentist? I am not happy I was not never informed that Dr. Jackson is no longer there. I have a right to be informed of this information. Patients build a trusting relationship with their dentist. This is not the way anyone should be treated.

At a cleaning I was told I would more than likely need a root canal. I'm terrified of dentist but…read morethe day I was schedule for the procedure, Dr. Jackson made sure I was comfortable and had enough medication to be pain free. What's more is that he took the time to re-evaluate and decided I could get away with just a crown instead of the root canal. Never in my 46 years of living have I ever had a dentist down sale and suggest a less aggressive and less costly procedure. He's earned my trust and a patient. Highly recommend.

Dr. John Cannon is a phenomenal oral surgeon. His office staff is top notch and on top of their…read moregame. I just had all four of my wisdom teeth extracted and I couldn't have been more pleased. The whole procedure took less than 30 minutes from the time I was out under general anesthesia to when I woke up. Very little pain and very little bleeding. I'm on my second day now and have virtually no pain. I cannot recommend him enough and was delighted that he takes our insurance through Humana. We will be back if we need more oral surgery needs in the future. But hopefully not! :-) Definitely go see him. Awesome experience!!

Dr. Cannon is the best oral surgeon in Memphis by far. He extracted my daughter's wisdom teeth and…read moreit was a great experience for her. The staff was wonderful, even though we were an hour early for out appointment! He also performed surgery on my son. As a general dentist myself, I refer all my difficult extractions to him. Highly recommend Dr. Cannon!

I'm reading reviews and most of the issues are because of Susan. That's why I left. Zach is great…read more Susan is rude and condescending. She's Zach's mother in law, so nothing will change. They would email me, text and call everyday to remind me of my appt. I asked them to just leave me one message. Susan, in her usual condescending tone, said I've put a note on your file to not contact you, I said one contact is fine not 15. She said "if you can remember" Fast forward. Was outta town. She called to ask if I was coming in. I said no, didn't know I had an appointment. No one ever called that one time. Susan was trying to make a point. That was my last interaction. I've found a new dentist. I told them it was so nice to deal with nice people.

Dr. Johnston and his staff are excellent! He was confident in his assessment that he could correct…read moremy dead front tooth with a veneer, after 2 previous dentists said it would be a waste of money and would not fix the discoloration. I was a bit nervous, but decided to give it a go and am so glad I did! My tooth turned out fantastic, my husband often cannot even tell which tooth was corrected. His hygienists are great as well, very gentle with cleanings and also personable. Highly recommend this practice.

Two weeks ago, I went in for a root canal with Dr. Phan and two weeks later I'm suffering still. No…read moreplan of care was done or advised as I left the dentist. I asked several times should I expect any pain. The following week, I called about the sharp pains from the root canal that traveled to my ear. I went back in and she asked to pull the tooth. I declined based on no plan of action taken. I can't sleep still after two weeks with severe pain all through the day. It has affected everyday life since the procedure. Can't lay back or down on a pillow. Let me advise of the pain again shooting towards my ear and not being able to touch my face as it still hurts.This has been the worst experience with Crosstown Dental. Disappointed and advising to find another dentist for these kinds of procedures.

As usual, AMAZING EXPERIENCE all across the board! This place is the Apple Store of dental visits!…read moreEvery visit is so efficient! State of the art equipment, never have to sit around and wait.... there's no dreading a dental visit when your a patient at crosstown dental! Top dentist, hygienists, assistants, etc. it's truly smooth from start to finish. From booking the appointment, to chair side, cleanings, etc. Everyone is always so kind and I just love that you don't have to wait around! It truly is a breezy dental experience, even if your one of those who dread and hate the dentist! Dr. Bird is awesome and so are all the girls!

Did not care for this place at all and was so happy to get to return to my other dentist after our…read moreinsurance changed. You can tell they are only out for the money! Terrible experience. Made me pay for a expensive X-ray I didn't need according to my other dentist. They also said I was for sure getting a root canal, then when came time to do it they said it wasn't even that deep and gave me a filling... Stressed me out for nothing!

I noticed we have some mutual friends and also noticed your reviews are seriously Elite great. I'd…read moreIike to keep in touch on Yelp. My dentist Andy although from Mississippi is both a New England Patriots fan and a HUGE Red Sox fan who attends games at Fenway!! Now if that wasn't enough to make him awesome he's actually a big fan of Veterans and he's really excellent at being a dentist but even more than that he's a considerate person who explains everything in layman terms with analogies and actually listens to his parents. I say that makes him one of the truly good ones, and my wife has been his patient for some time now and she's a big fan and her dental health has never been better. I got some extensive exams and workups done but unfortunately, it was not completed before moving. Here's the coolest thing, my new cool dentist is the bomb and believe it or not he is also a HUGE new England Patriots fan, what are the odds? :-) Bottom line: This is a pleasant and efficient dental office with a nice and professional staff. Recommended