Highly recommend this funeral home for your loved one's services. Steve and his team are…read moreprofessional and very efficient. They were able to accommodate most, if not all, of my family's requests. They have several chapels to choose from but all were clean and more modern than other funeral homes I've been to. Thank you Cumberland Chapels for being able to send my father off in a dignified and compassionate way.

We recently used their services. They went above and beyond with being helpful in our time of…read moresorrow. I highly recommend using them for your loved ones.

I never imagined the day would come that I would need to write a review for a funeral home due to…read morethe passing of my Father. Living in the far North side of Chicago you are left with many options, and big name choices. Although, my intention is not to talk poorly of other funeral home, many left us feeling helpless due to pricing and limited option because they charged for EVERYTHING. From the moment our family walked in, Stuart made us feel comfortable and extended his condolences for our loss. We didn't feel as though we were just another opportunity to make a sale. Stuart and Laura took care of everything, and by I mean everything they did just that. They helped us save money by educating us with options and choices, and providing us with a beautiful funeral for our Father. The staff was friendly and compassionate to our loved ones. The funeral home was clean, offered privacy since it only handled one funeral at a time, and accommodated all of friends and family. I honestly do not write reviews, and felt Benson Family funeral home truly deserved 5 stars. Thank you Stuart and Laura.

I attended a funeral here in April for my best friends sibling who had passed earlier in the week…read more The funeral itself was hard enough as it was, but what made it worse was the service from Benson Family Funeral Home. We were rushed to start the service and basically kicked out at the end. The director seemed she had something better to get to on a Saturday night than helping the family mourn the sudden loss of a loved one. Not to mention they upsold us on a live stream video service. When we asked about how good their internet was, they ignored us saying it was the best, yet the live stream buffered then stopped minutes in to the service, so over seas and out of town family who could not make it couldn't even watch. They refused to take it off the bill as they "still performed the service of videoing the funeral," but the video quality would have been better on an iPhone. ALSO they had an option on their obituary page to donate a tree in memory of the deceased, but could not tell us where the money was going, to what group, where the trees would be planted, NOTHING. We highly suspect they pocketed the money. Many people donated money to the trees, when they couldn't provide documentation of where the money was going, we asked them to take that option down and they said they didn't know how, then days later "figured it out." Seems like they are highly mismanaged and care more about the money they make and doing the bare minimum than actually being shepherds and partners to the family going through an unbelievably and unimaginably hard time. Please choose somewhere else for your loved ones.

I have been coming here for many years, it used to go by "another" name but they have upgraded…read moresince then. The brightness and absolute cleanliness here is what was needed. The antiquated look is gone, and I was pleasantly surprised that it had been upgraded. I mean, come on, funeral homes can be dark and not the type of place you would consider beautiful, but I will say it has been upgraded all the way. From the entrance all the way to the backdrop of where your loved one will be resting for viewing purposes. Even the cafeteria is upgraded and bright. Something that was needed for many years. My coworker was waked here, and it was a beautiful service in so many ways. Although a sad occasion, the fact that they could make it so beautiful made it the right place for her family to bring her last days on earth to be seen in. I am highly impressed with what was done here. Although my workers and I came for a somber moment, we are grateful once again and for having so much parking in the yard and across the street.

Do not go here! Staff is absolutely terrible I am 5 months pregnant and they harassed me. Never go…read morehere

My family and I had a wonderful experience working with Kolbus-May. From start to finish, the…read morecoordination, visitation, and funeral services for my father were nothing short of seamless and perfect. Michael, Karen, and Laura were caring, warm, diligent, compassionate, thorough, honest, accommodating, and thoughtful people. They went above and beyond to ensure that my father's services were smoothly executed, incorporating personal touches from a lens of cultural sensitivity, while commemorating my father's life and the things that he truly loved as an individual. I highly recommend them.

I cannot express how amazing everyone at Kolbus has been to my family. We have held multiple family…read morevisitations there and the team has everything covered, are always one step ahead and are incredibly caring and compassionate.

My Mom, Emily passed away on Jan 30,2023. Although times like this can be so stressful, picking the…read moreproper funeral director and home is essential. My family has dealt with the Wojciechowski's since they were on Webster Street in the old neighborhood. Their support, compassion, a their take charge attitude, leaves little to do but comfort your loved ones. Brad Rushton our Funeral Director and planner left no stone unturned. He had it all covered, up to and including having Jody Wojciechowski, spend the day with us making everything incredibly smooth. Also, their preparation in making my mom look like a Queen lying in State, was remarkable! I want to take this opportunity to personally thank the entire team at Colonial for all their support and love that they extended to my family.

Four months I had to plan a wake and funeral for my father who passed away within a week of…read moreplanning everything. Mark and his staff were all wonderful and made this devastating occasion as simple as possible for us. Mark helped with everything that is needed from beginning to end and my father a the most beautiful wake we were told by so many bn people that attended. The facility was updated and clean with great staff. I highly recommend them.

Nelson Funeral Home in Park Ridge provided us with a superior environment for the memorial service…read moreof our dearest departed, with attention by Michael, Meghan and Jessica to every detail on the day of and in the planning process. Through a very rough time, starting with Eugene Cha and Stephanie, all were professional to the utmost, empathetic and caring. Our lasting memories are better because of the staff and we thank you.. God Bless. ~ Gómez Family ~

I'm so very pleased that we picked Nelson Family Mortuary for the funeral service and graveside…read moreservice of my 17-year-old granddaughter. We had the funeral service in their Provo funeral home and the graveside service in Heber City. Lance Nelson and his staff, Isabelle, Claire and Colin, were very patient and compassionate as I shed many tears each time I called the funeral home prior to my granddaughter's expected death and after. They listened each time I called and were very helpful. I called them every day during the two weeks of planning with questions I had about things, and it was great that someone was always available to help me; and if I had a question after hours, the answering service took a message, and I was contacted shortly thereafter. The rooms for the service in Provo were beautiful and had mountain views. Everything went smoothly. They provided tables with tablecloths, easels and stands for the flowers, two slideshows (for the viewing and a separate one for the funeral service), and livestreams for both services. Lance and Allison attended the funeral service and graveside service to make certain everything went smoothly. The planning meeting with them was easy. They had caskets onsite which was a surprise, and we picked the one we liked best. We expressed to them how we wanted the services to go, and they did every single thing the way we wanted. They also made my granddaughter look very beautiful in her casket for the viewing. She wore a single braid and they inserted tiny silk flowers we provided them plus matching nail polish. We received many compliments about how beautiful the funeral services were. I suggest you have the butterfly release, as it was extraordinary. If you're looking for a mortuary for a loved one, pick this place! I'm certain your experiences will be like ours: easy planning, and the most beautiful send off for your loved one. My family, friends and I will have these memories forever! I was even able to watch the service again on their website so that I remember each and every detail of it forever. Also, my sister who couldn't attend on the day of the service was able to watch it at a later date.

From greeting you in the parking lot and helping you park your car and tagging it with the funeral…read morestickers. Holding the door open for you. The decor is neat,orderly, calming and peaceful. Lovely furniture and drapery throughout the place. Everyone knows funerals can be pricey, but this place for the money, makes it a respectful, calming experience at a time of grief.

A very close relative died unexpectedly. It was a total shock to the entire family. While making…read morethe arrangements, Scott walked us through the entire process. He took the time to explain everything very thoroughly. Sounds strange, but he, Sabrina, John and Gino made an otherwise devastating event much more manageable. We were able to properly grieve and not worry about details. Extremely professional and personable service. If I could, I would give them six stars.

After I posted the same review on google maps Mr Pietryka found a way to remove his negative…read morereviews from there and now he shows up as a 5-star business. This is not true. Yelp doesn't allow businesses to remove the reviews so you will find here more accurate reviews. I chose this funeral home to transport casket to Poland. Through the whole complex process there were many mistakes, poor communication and poor execution. Below I provided some of the examples of Pietryka Funeral Home professional negligence: - The death certificate had to be corrected TWICE because Pietryka funeral home submitted wrong information - as basic as the birthdate of a deceased person, marital status and a county for the address. It's really perplexing how a funeral home couldn't handle correctly their basic responsibility. - After reviewing an initial quote I realized that Mr Pietryka charged me for services not performed and I had to request a credit. I received the credit but it is appalling to take advantage of people in such a painful life circumstances. - Mr Pietryka picks up every phone call, but I have never received a phone call back nor I was informed at any point about the progress of formalities. The phone calls with Mr. Pietryka were quick and dismissive. For example, I was told that death certificate will be completed Monday afternoon, but it was completed on Friday and they didn't inform me about it. They started sending it out to other parties with wrong information (including Polish authorities). I found out about it on Tuesday, and the first mistake was corrected on Wednesday causing a delay in processing all of the formalities that needed to be resubmitted. - Pietryka funeral home assured me that the casket can be open in Poland. But later, while I was already in Poland, I found out from their transportation partner that the Polish law doesn't allow that. How come the funeral home doesn't know the law (in business they claim to be for 20+ years) is beyond me. That was the first thing that their transportation partner told me when I was with them on the phone. - Mr Pietryka gave me wrong information about the final delivery date in Poland (he didn't know how the logistics of their transportation partner work). - Pietryka funeral home did not once call me or took responsibility for handling communication with their transportation partner. I had to call them separately for information and clarifications. There were other conflicting information coming from their transportation partner vs what Mr. Pietryka initially told me (too morbid to describe here). - I had to request an invoice twice after they charged me and I got one a week later (invoice was needed for some formalities). Pietryka's professional negligence and failure to perform basic tasks is staggering. I worried about many things that I shouldn't be worried during this difficult time. I paid a lot of money for an "expert" to handle formalities but as it turned out they were failing at basic tasks, lacking basic knowledge, compassion, sensitivity and decency in this most challenging moment of my life. There is no do-overs in the last journey of a loved one. And once they get you they know you can't change it. I wish I had chosen a different funeral home to help me say final goodbye to my mother. I didn't feel that my mom's final journey was handled in a respectful and honorable manner causing even more pain in this already painful life circumstances. I received a few recommendations for Wojchechowski funeral home, unfortunately, it was after I already started business with Pietryka. Maybe it will be helpful for those who are reading this comment and don't know other alternatives.

I am so disgusted and disappointed in the workers who run this funeral home. We had a wake today…read morefor my Uncle who passed away a few days ago. Not only was there NO WORKER in sight most of the time, but we had to ask them numerous times to actually do what they were supposed to do during the wake. But the main thing that made me so mad was the fact that they allowed A RANDOM PERSON TO TOUR OUR WAKE CEREMONY! I understand showing the empty rooms but DO NOT ALLOW SOMEONE TO WALK IN AND TOUR AN ACTIVE WAKE CEREMONY. And yes, I heard the worker tell the woman who was touring, "yeah absolutely take a look inside". HOW DARE YOU!! And when we addressed the issue, the acted as if it wasn't a big deal. They only care about business, they have NO compassion and NO heart. They disrespected my Uncle and I truly suggest going anywhere but here. All they care about is money.