*PLEASE READ THIS BEFORE SCHEDULING AN APPOINTMENT, I'M NOT THE ONLY PERSON THIS HAS HAPPENED TO*…read more I scheduled a new patient physical in early April to see Doctor Coscia as I hadn't been feeling good for some time. I was told to come in for my appointment at 6 pm, I arrived at 5:30 pm on the dot. I checked in early and there was one patient who was in front of me. I wish I was joking when I say I waited TWO AND HALF hours to be only seen for 15 minutes. When I was telling her my symptoms, and my previous medical history, she brushed it off as if it wasn't important (Maybe because 20-year-olds are immune to sickness????). She took my blood work, told me that she was going to run every test, and assured me that I'd know my results by the following week. I waited and heard nothing back, so I called about a week after she took my blood. The receptionist said she was going to call me two days later, guess what! She never did. So AGAIN I called back about another week and I got the same response. I called AGAIN today (5/2/2024) in the morning. The conversation went like this: Receptionist:"Let me get your info, and we'll give you a call in 2 days". Me: "I should've received my results and I called already 2 times before" Receptionist: proceeded to go through the entire month of Aprils call log to "assure me" that I've "not once after my appointment called to know my results". Me: "I did call, you guys took my blood almost a month ago, I need to know the results" Receptionist: "Well since you're new, let me tell you, that's not how we do things here and YOU HAVE TO WAIT two days for my call" and just hung up. Like why... In the time that it took for her to go day by day in the call log, she could've just told me my results. This practice is very unprofessional and doesn't seem to respect or care for their younger patients. Imagine if I have a severe illness or disease that could've been caught early but now because this practice likes to dilly-dally, it's progressed further, and has gone untreated. Each day counts. My health has only declined more. I just want to know what's wrong...

Dr. Sylvia Coscia has been our family doctor for a long time, she is an excellent doctor, very…read moreknowledgeable and compassionate. Dr. Coscia does not rush you out and she will do whatever is necessary to make you as healthy as possible.

Dr. Fadi A. El Atat and his wife Sara are both great. Issue is that the staff is incompetent.read more

He was the worst doctor ever. I waited an hour and then genuinely simply asked when I would be seen…read moreto the receptionist and she said incredibly nasty "in a minute". He then left the patient he was with and then was like "why are you talking to my staff". He came into my room and said that we are not getting off on the right foot and I'm being "feisty" and "fighting with him". ILITERALLY ASKED WHEN I WOULD BE SEEN!!!!! He then said that we can't get along and that me complaining wasn't going to work. He also asked if I was a new patient, meaning that he doesn't even know his patients. I genuinely think that he was antisemitic and didn't want to treat me from the start. Nonetheless, he's clearly sexist, unprofessional, and RUDE. I was a very uncomfortable environment. I would never recommend him to anyone. It was an awful experience from the minute i walked into the practice.

If you need a great general practitioner, trust me, this guy is your man. His only "downside" is…read morethat he takes time with each patient, never makes you feel he needs to get on to the next one and truly listens to every word. He is encouraging, not judgmental. Those are all "pluses" to me. So very highly recommended!!! By "downside" I mean you MAY have to wait. Good trade off for me.

I think Dr. Heifler is an awesome doctor! He takes his time with me, is always super compassionate,…read moreand knows his stuff! I'm very happy to have him as my primary care doctor :)

One of the best Dr I have seen the only problem is how prescriptions are refilled for all Drs there…read moreso it takes longer than anywhere else and since the security breech its worse..

Been our family dr for years. Takes time with his patients and is very caring! Highly recommend.read more

Simply the nicest doctor always smiling and helpful on all your needs and also marvelous staffread more

Dr and all other doctors on the in the office are on the money receptionist also thank you for all…read moreyour care

My Dr, Dr. Britni Minifra is more than Outstanding! She's extremely smart, caring, and thorough. I…read morehighly recommend Dr. Manifra, she's the best. BUT BUT BUT, Dr. Minifra is on an extended maternity leave, and left her patients care to her assistant, Denise Hernandez A.P.R.N. On December 18th, I made a video appointment with Denise, during this call everything went well; as usual. I was told by Denise as we ended the call, to follow up in 2 weeks. TWO WEEKS LATER...... I go to MyChart to schedule a follow-up with Denise, and I can't schedule an appointment, there are NO PROVIDERS LISTED!! Also, there was no way to send a message!! I call the office next, and I'm transferred to someone who tells me "You've been discharged from this practice!! SHOCKED!! ME?? WHY?? All that was explained to me was that "They are short staffed". Next, I was told that they would provide 1 month of medication while I find another provider. Now, for most people this might be ok, but for me, I'm on Controled Substance meds, and finding another provider is More than Difficult, and I explained them of this; THEY DID NOT CARE!! Being a patient with 3 chronic conditions in need of continuous medications, this type of behavior should be ILLEGAL!! Doctors take an oath, to "DO NO HARM", these Doctors Harmed Me Terribly!! STAY AWAY FROM THIS PRACTICE AT ALL COSTS!!

This is a complaint about the office staff and who ever the covering physician was today, August…read more13, 2021. At 630 this morning, I realized I had forgotten to pack my thyroid medicine to take with me on vacation to Boston. I called and left a message requesting a prescription be called in for 5 tablets. I gave all of my personal info, and provided the location and phone number of the local CVS, which was in Salem, where we'd be spending the day, as well as my own phone number. I did not receive any call back confirming that the message was received, etc. So I called again, at about 9:35. I was told the prescription had been "called in". Ok, great. We did some sightseeing at I went to the CVS at 11:30 assuming the prescription would be ready or nearly ready. I was told it was never received. Called the Dr office again. I was told that the Dr on duty never looked at it because he was busy with patients. Ok, but I'm a patient also, and I had iniated this request in the early morning, so could they please ask him to do it between patients she said she would ask him to do that. I returned at 1:30... STILL NOTHING. I called the Dr office and was told the same story. We went to lunch. I called the pharmacy at 330. THE PRESCRIPTION WAS A) NOT CALLED IN TO THAT LOCATION, BUT TO ANOTHER ONE IN SALEM; B) THE DR PRESCRIBED *A*FULL*30 DAY* SUPPLY* which I did not ask for, and the prescription coverage denied it because I'm not due for a FULL refill until October. NO KIDDING. BUT I ONLY ASKED FOR F I V E TABLETS. I called the Dr office A G A I N, told them what they did which was WRONG, and they proceeded to pit me.in hold then hand me off to someone who expected me to start from the beginning to explain it to her. NO THANKS. I called the CVS back, worked with the pharmacy to only fill it for 5 tablets, for which I had to pay out of pocket since the INEPT DR OFFICE called in the WRONG QUANTITY so the pharmacy could not run it through my prescription coverage for less than 30 day supply. I. AM. LIVID. I've NEVER dealt with such ineptitude in my life.

They have Sunday appointments and the staff is good. Nurse Bella does not play and cut to the point.read more

aware, as 1st time patient, the exam is under 5 minutes, they order 15 lab tests (including HIV,…read morehepatitis panel, and other labs not requested by the patient) and the patient is left with paying a lab bill. Also, when you call to address these concerns, noone answers the phone.

Quality client care by a superior group of professionals. From start to finish this facility is…read morestate of the art and client care driven. And they always have a great movie playing while you wait.

I have to say that I am so impressed by this doctor and his entire staff at Englewood Hospital and…read moreglen ridge office. It is a team of brothers who are cardiologists who really want the best for their patients all around. I have gone through my fair share of doctors both for myself and my two disabled boys and I know what it's like to have doctors that are not compassionate or make you feel like you're not important and I'm gonna tell you firsthand that this is not the case with these doctors. I recently had to have my first procedure EVER and I was scared out of my mind, but between the doctors and their staff, I felt very comfortable and at ease. I am confident that I made the best decision of choosing them to be my doctors. And if you're reading this because you are like me and want to know everything before choosing a doctor, I promise you that you will not be disappointed