- Lavish Auto Sales & Services is a flat out joke. Their establishment is ran by con artists. The only importance to this business is scamming people out of their money. I am fed up. I can't stand to see my mother being taken advantage of by a woman who claimed to have her best interests when this agreement was signed. Now it's been nothing but a headache. This dealership is beyond unprofessional, it's a bunch of clowns running the joint. How do you repossess a vehicle when the confirmation of payment was cleared on file? Then charge $450 for the towing fee, when it states $350 on the written statement, so at this point, they're making up additional fees and charges. On top of all this confusion, the car is not on the lot and management is not disclosing the vehicle's location. After paying $1000 this month, with her regular monthly payments and made up dealership fees, they want to constantly add balances to her statement with no descriptions, no rollover explanations, but she constantly backs up her payment history when she pulls out the receipts. Clearly, this business doesn't care about the inconvenience of their loyal customers. This could've been avoided with the proper communication, and a simple phone call. After my mother missed work, the babies missed daycare, and had to Uber to a different town, because they disregarded her attempts to contact administration, she waited outside for three hours with absolutely no progress. My mother called me stressed out and I had to clock out of work to pop my shit, I'm with all the disrespect when it comes to my mom. After confronting the woman in the office, by the name of Janice, I just stopped arguing with a compulsive liar. I think she was talking to herself at one point, trying to convince herself of her storyline because nothing out of her mouth made any sense, she probably confused herself, mumbling words under her breath. Anyways, after 5 long hours, the car was finally returned and towed to my mother's home.
I will report this auto dealership to the bureau. Save yourself the time, money, and hassle.
Highly NOT recommended.
If ya need a buy here, pay here spot
try Saul's Motors. read more
