Patient with my questions as I tried different vehicles to determine the one I wanted. The…read moredealership had everything ready when I picked up the new truck.

I was looking in a 200 mile Radius from my home using Auto trader as well as looking on RAM lots…read moreand was getting ready to look at a dealership further away when I went By Deacon Jones to see what they would offer. After a day of discussion with my G/f we decided that There was no need to look any further. The attentiveness and professionalism of Jeremy, Jonathan and Trevor was GREAT!! No Pressure , Just straight up truth!! This is my Retirement truck and my bucket list truck!! GREAT WORK BY THIS TEAM !! Sherry and I thank you!!

09/29/2017 - Neil Lambert contacted me to discuss my concerns with the truck and agreed to discuss…read morethe matter with the service team. He then reached back out to me and had me scheduled to have the front leveling kit removed from the truck and reimbursed to me. 10/05/2017 - The team removed the front leveler and restored the truck to OEM original specs. I'd be remiss if I did not update my review to say that Neil and the rest of the team at Deacon Jones did not satisfy my concerns fully. Certainly appreciated.

Worst customer service I've ever had. I paid cash for a truck in September and had to take it back…read moremore than 10 times. They said it was from an up fit problem which they had installed and was included in the price. One time when we called the service manager asked us what we wanted him to do. Extremely disappointed and will not deal with them again.

- Lavish Auto Sales & Services is a flat out joke. Their establishment is ran by con artists. The…read moreonly importance to this business is scamming people out of their money. I am fed up. I can't stand to see my mother being taken advantage of by a woman who claimed to have her best interests when this agreement was signed. Now it's been nothing but a headache. This dealership is beyond unprofessional, it's a bunch of clowns running the joint. How do you repossess a vehicle when the confirmation of payment was cleared on file? Then charge $450 for the towing fee, when it states $350 on the written statement, so at this point, they're making up additional fees and charges. On top of all this confusion, the car is not on the lot and management is not disclosing the vehicle's location. After paying $1000 this month, with her regular monthly payments and made up dealership fees, they want to constantly add balances to her statement with no descriptions, no rollover explanations, but she constantly backs up her payment history when she pulls out the receipts. Clearly, this business doesn't care about the inconvenience of their loyal customers. This could've been avoided with the proper communication, and a simple phone call. After my mother missed work, the babies missed daycare, and had to Uber to a different town, because they disregarded her attempts to contact administration, she waited outside for three hours with absolutely no progress. My mother called me stressed out and I had to clock out of work to pop my shit, I'm with all the disrespect when it comes to my mom. After confronting the woman in the office, by the name of Janice, I just stopped arguing with a compulsive liar. I think she was talking to herself at one point, trying to convince herself of her storyline because nothing out of her mouth made any sense, she probably confused herself, mumbling words under her breath. Anyways, after 5 long hours, the car was finally returned and towed to my mother's home. I will report this auto dealership to the bureau. Save yourself the time, money, and hassle. Highly NOT recommended. If ya need a buy here, pay here spot try Saul's Motors.

My wife an I had an excellent exprience when we purchased my truck,Boris made the transaction super…read moreeasy from the time we arrived on the lot,til the time we finalized the deal. Thx Boris

Do your due diligence. Can't fully blame the "salesmen" for my lack of preparation. The vehicle we…read moreended up accepting, was not a "good car" as told. Within the same month of the deal - started having problems with the car (radiator, air suspension, electrical issues, inside of the car falling apart, part of the bumper ended up falling off), it totally wasn't worth it. When called back to report issues - was told it's good thing you got the warranty. Even for registration for the vehicle, the representative she was professional and very polite, just not efficient for my particular case. They weren't even on the same sheet of music, as a unit. Ken will say anything to attempt to get someone into a car. I was their sucker for that day. Don't be a sucker. Take the extra time to take a mechanic with you or to a mechanic shop. Went to them off of a referral from a family friend, she had pleasant experience. Assess that it isn't all bad business. Just do your due diligence, so you not stuck paying an almost 600$ car note and unable to drive your car. Was quoted 7500$ worth of work that needed to be done to that car in less than 2months of possession of the car.

I paid a visit to CFoS to get my company vehicle (2021 Ford Escape) serviced. It began making a…read morehorrible noise under the hood, so I got it in the next morning. The issue was quickly diagnosed to be a faulty alternator and belt. Now mind you the vehicle is only 3 years old and only had 65,000 miles on it. Total price out the door was $1700. A bit higher than other places, but I needed it fixed ASAP and CFoS was able to fix it right then. All I will say is that Ford vehicles seem to have a shorter period before planned obsolescence kicks in than my Hondas and Toyotas ever have. That said, from a dealership perspective, they were kind and accurate with their diagnosis and got it fixed quickly. For that, the 4 stars.

Customer service was great! Everyone was friendly and helpful. Would recommend for sales or service!read more

My wife went to look For a new Tahoe today. She was greeted by an arrogant salesman named Brent…read moreLambert. He tried to sell her a vehicle at Msrp that was advertised on the internet for $6000.00 cheaper. I guess he was speakin deacon and thought she was full of crap. What a total waste of time. No class stay away from this money hungry bunch of yahoos!!!!!

Absolutely do NOT buy from here, they will rip you off. We bought a very expensive Ram 3500. It…read moreturns out it had a huge hole in the diesel tank and was undrivable almost immediately after buying. They don't care at all and have done absolutely nothing to make it right. They also sold us a "premium" warranty that they assured us would cover EVERYTHING, it doesn't and isn't worth the paper it was printed on. Avoid this dealership at all costs. They are dishonest and untrustworthy. Especially Miguel, he mislead us several times.

Do yourself a favor and buy your vehicle so.e where else. Your bank account will thank you. These…read moreyankee assholes will sell you shit and give a tail light warranty. I am 7500 dollars into repair on the vehicle they sold me. All they know how to do is lie about vehicles and clean them.