I use there service to send a phone to my mom and the delivery driver stole my phone , I showed…read moreproof and everything and the owed me a refund for months now , and when I call the won't answer, DO NOT !!!!!! Use this location services.

This location is the worst. They are completely disorganized and always have trouble finding…read morepackages when I try to pick them up. The lines are also always long here and they usually only have one person working. I have changed my shipping location to another UPS Store after yet another bad experience

Great service by the team. I was having issues with a copier and they stepped in…read more Extremely helpful with copy services

I have schedule my 3rd pickup and its been they do not show up I have made 3 complaint and nothing…read moreis being done. I think its time to give my business to UPS.

Conveniently located at the Menlo Park Mall in Edison, NJ…read more Got my Christmas stamps!!! Appreciate the designated parking for posting office visits.

I'm always at the mall so this is my go to Post office. Yes the customer service is beyond…read morereproach. You will enjoy your experience here.Hidden and off of the beaten path as far as mail services go.Rarely crowded but the clientele can stream in consistently at times. Glad that they are there.

If I could, and lived close enough, I would use Edison Pack and Ship Business Center to send every…read morepackage small or large for the rest of my life. I had a ~150 pound package (fragile lab equipment) to send and Steve and Mrs. Jaffe were nothing short of helpful. They were extremely warm and welcoming to every single customer in the store. Mrs. Jaffe was very responsive both on e-mail and phone. I was provided with updates every step along the way and felt like my package was going to be delivered safely and securely the entire time. Steve went completely out of his way to build a crate and add in extra safety measures to ensure my package arrived in pristine condition. Thank you thank you thank you! If you live ANYWHERE near Edison, I would recommend you go to Edison Pack and Ship Business Center. They are far more knowledgeable about anything and everything related to shipping compared to any other shipping location I have ever been to. Every small business should have the professionalism, passion, and knowledge that Steve and Mrs. Jaffe bring to their business.

A hidden gem in a very busy RT 1 road ! Thanks to Google and thoughtful AI prompts we were able…read moreto find this place . We were struggling to get a color print out or color photocopy .. went to ups , usps, fedex and 3-4 more shops . Nothing was working in those shops . Thankfully stopped by this place . A very stood service from the guy . He was very friendly and eager to help. They were able to take color printouts and also do Notary ! Yfff . It was so so so helpful , basically doing all work in the same place . Charged very minimal . They also sold perfumes . We didn't buy but the price was reasonable . Parking outside is small but we were able to get one . Good spot overall. 4stars ..

Today's marks the 5th week that I've been given the run around and my package is still not…read moredelivered. Now my issue is a refund, I go to the store they say call customer service, I call Customer service and they say go to the store. If I could give a 0 I would. I can't even get a phone number to the store The 800 number is generic. So I have to physical go to the store each time. My next step is consumer affairs or the BBB.

Had a 2DA AM, shipped Friday and Tuesday was the arrival time. Snow storm, didn't happen. No…read moreproblem, I get it! Was supposed to get my shipment on Thursday between 9-11am. Never happened. Called Thursday at 11:05am and they said someone would call back. NEVER HAPPENED! My office was open and driver said he tried to deliver it @ 4:45pm... DRIVER LIED!! Waiting (5:45pm)on a phone call again from the facility....probably never going to happen. Wanted me to wait for another 3 hrs. for the driver (who said he was here already) to come back. Does your team get paid by the hour? Maybe you should hire people who want to make money and do their job without lying! This driver should lose his job or at least put on a final notice! As for the team in the warehouse who was supposed to call me back twice, again should be another person put on notice! I told them I would be here till 6:15. Had 30min. to call. It is past that and no call! Apparently you have the wrong people in those positions at the Edison facility. Does the Market Director/District Mgr. know what goes on here? Raymond Kramer 912-322-8308 Tracking # 1Z54708X0794426810

Convenient one stop shop to ship packages through FedEx,UPS,DHL, etc…read more No one was at the counter when I entered and there's no bell to alert them of my arrival. I only waited for 3 minutes before someone finally came.

crowded but the people who work here are really friendly, efficient and helpful. I walked in…read morelooking lost and the guy walked right up to me saw my packages weren't labeled and he went back in the office and got me some labels to stick on! He did NOT have to do that. He was trying to help everyone that was walking in. The two behind the counter were doing their best. Definitely a little slow because I think one was having a problem but they were so nice, I didn't even care...

This is where I go to donate my used items that are too good to throw away but too used to sell on…read moreeBay or Facebook Marketplace.

Great place to go drop off and donate things to be then given to the less fortunate, so…read moreInstead of throwing things away in the garbage or throwing clothes away. Clean then up and go drop them off at green drop and help your fellow human. They will also provide you with donation paperwork for your taxes at the end of the year!

Had to go to a UPS store to take some printouts and photo copies and also notary . UPS generally…read moredoes notary too but this location wasn't good enough .. location wise it's OK.. even though it's close to route 1 , it is on the south Edison part where it's tough to reach.. As always, they said, the notary wasn't available and we couldn't do much. They also said their color, printer and scanner was not working too... I mean, this is one of their main business and they couldn't fix their printers!! disappointing.. overall an average experience.. three stars..

Been here over a dozen times and met different employees and have not found one that has any people…read moreskills! I consider myself a friendly individual that always greets people no matter where I go with good morning. Good afternoon how are you today etc. etc. Whatever every time I've come to this place I haven't had one employee respond, and they always seem to have an attitude that they don't wanna be there! The only reason I come here it's close for package drop offs. Play seems disorganized and not very clean ! I would've gave them two stars if I would've met one employee with any people skills, but as of now zero people skills at this location!!!

Once again...Saturday Feb 14th 2026 and I'm standing at the door at 9:15 in the morning and no one…read moreis there. Why post that you open at 9am when in fact yon one is ever there until maybe 9:30. Went back to the store at 10:15 and it was still closed...crazy unprofessional. There were a bunch of others also waiting for them to open and pretty angry as well.

Web site and sign on door says open at 9am on Saturday morning. I got there at 9:10 and not open…read more At 9:20 the manager Dante showed up to open. When I asked him about the opening time he got belligerent towards me yelling "I gotta kid and my kid comes first. If you don't like it take your business somewhere else." By the time he opened the store and got the computers running it was 0930. I'll NEVER use this store again. You know what Dante I will take my business somewhere else.