Met with Right at Home representative when husband was brought home from the hospital…read more Representative quoted me $25/hr for sitting daytime and $35 for nights and weekends. Hired a sitter for 9am to 4pm. Did not want to give them access to my bank account for an automatic payment so gave them my creditcard. The sitter had nothing to do but let the dog in and out. When received the invoice, I was charged $36/hr. When I called the company, I was told that the first representative documented I would be charged $34/hr and since I put it on my credit card, I was charged $2 more per hour. I consider that rediculous. Watch out this place is devious.

My father and I hired this company to care for him after he was no longer able to be totally…read moreindependent after ripping a ligament in his leg and having surgery. I had asked the company and many others in the healthcare field if they knew of a lower priced home health agency because this one like others, was too expensive for my dad. Right At Home said no I suspect because they want to make a profit. They sent a wonderful employee out and she was a Godsend and like a paid sister to me with helping my father. A couple times she could not be there and they sent out 2 other women those two separate times, one a black lady who was very nice and the other time a young, lazy white woman who sat around and left her fast food trash for me to clean up! Sadly my father could not afford it and he thought he could be more independent and he got an infection and ended up passing away a few days later. Ironically APS had been called (a risk to himself) and THEY gave me a name of an agency that would have provided home health care my dad could have afforded. I had an appt. set up for the day he ended up dying. Meanwhile a few days after my dad died I got a call from right At Home. I expected it to be a sympathy call, it was not. It was the owner asking to be paid. THEY NEVER GAVE CONDOLENCES TO THIS DAY! It gets worse. My dad had them being paid on auto withdrawal and when he died this company and others drained that bank account. The whole estate went into probate and I could not access any money. I had to pay 20k out of my own pockets to pay my dad's mortgage, utilities, lawyer, etc. I asked the owner to stop trying to withdraw the funds automatically that it was costing the estate 35 dollars each time he tried. He did not care and ignored me. A year passed and I still had no access to my father's money. Yet I still get calls from this company asking for money. If they had stopped trying to withdraw the money from his account I could have had the money to pay them, I do not at this time. Also I will double check and make sure their accounting is in order because they may have already collected the money but have a lousy accounting system. As I have gone thru this hell of grieving and having to deal with the disgusting probate system and slimy lawyers, this company has been an added pest.

They have a revolving door of caregivers who are almost always late if they show at all. Horrible…read moreexperience, would not hire again. They have pretty poor communications with their team so they never really followed the directions we left for them so we gave up entirely.

We have had this company for months trying to get help at home for my MIL and they fail to show up…read more! They are late or never come at all! You cannot rely on them at all! We needed someone just for one day a week, while our other paid caretaker had a day off and they couldn't even do that ! We DO NOT recommend this home health care company !

Right at Home Care was a blessing to me and my family. Our care provider, Simona, literally saved…read moremy mom's life. I highly recommend Right at Home Care!

I work here and absolutely love the flexibility the office gives me! It's only been a few months…read moreand I enjoy working with a very specific client. We both love the same shows, love cats and enjoy conversation.

Great company help with medical appointments I would highly recommend them. They careread more

Horrible agency. The owner being the worst. They sent untrained, improperly dressed care givers who…read morewere clueless about doing transfers or any of the ADL's. The care notes that they know have to be correct for we're not reviewed before sent in. And many times blank care notes were submitted. The care notes and ADL's is reviewed by the insurance to pay. When asked to resubmit completed care notes, we were accused of insurance fraud. The insurance company was just aghast about that one. Care givers would not show up but still submit hours worked. Somehow the owner would try to make that our fault. Dishonest and not good people to take care of anyone's parent. We don't know about the other RaH locations, but we do this one. Once we told these folks goodbye and switched to another, things have been so much better. Initials H. I. of the other.

We used Heavenly Care for my Dad while he was in hospice. The caregivers were wonderful. I would…read morenot recommend them due to an incident with one of the caregivers who was walking around our property (no reason for her to be outside) and her foot fell through a plank in our deck (not a damaged deck). We reported this incident immediately to HC. Alice, the owner contacted me and asked me to pay for the medical check using our homeowners policy. Are you kidding me, this was completely inappropriate - as they inspected our property before coming out and we were not the caregivers employer. We were losing our father and we were in no way financially responsible for this incident nor could we handle this kind of issue while facing the death of our father. I would definitely not recommend this company. I have been a healthcare administrator for over 30 years - and knew the procedures for employee incidents. This was so heartbreaking to have Alice to attempt to get us involved. I would not call this Heavenly Care........

Despite extensive conversations at the initial meeting about the fact that my condition could very…read moremoment to moment, and so plans could change just like that. We were assured that this would not be a problem. Clearly, it was a problem. The first time we scheduled the information we received from the attorney changed and so we changed the dates at the last minute and then had to cancel. Then our second attempt we were told that it took too long and too much effort to get caregivers for me and that because we had canceled at the last minute even though we paid the fee that was a huge inconvenience.

For several years, our family has relied on Nurses Unlimited for home health care for our elderly…read moremother. Shirley has been great to work with so that Mom receives the care she needs. The open communication and working relationship she has with us makes a big difference! Robert Klekar

I started working for the company in late 2016, when I was starting college. They have been so good…read moreto me with working as a full time student, and always help me with my schedule. The office management is wonderful, and treat me so kind. The training that we caregivers receive before going to a new case let's me know they genuinely care about their clients.

Nancy and her company are amazing. They helped me through the death of my mother and a lot of…read morefamily trials with helping my disabled father. She will always make sure your family has the best suited care. I will always cherish everything Assisting hands has done for our family.

Amazing and professional! I have worked with several of their caregivers, and I'm always impressed…read moreby their assistance and kindness.