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    Lava Laundry

    2.5 (2 reviews)
    Open Open 24 hours

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    3 years ago

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    2 years ago

    Fast clean no problems it was great I would recommend it to anyone. Cheap and easy just like that

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    Tracy Valley Cleaners - 100% silk item

    Tracy Valley Cleaners

    (29 reviews)

    $$

    I will never go back to this place…read more After calling around to several dry cleaners, this one said they could have my husband's Brooks Brothers suit and shirts ready in 3 days for a wedding. Other places couldn't do that turnaround, so we decided to go here. Big mistake. When we went to pick everything up, the owner (I believe) was gone for quite a while, and I had a feeling something was off because what was taking so long. She finally came out with my husband's suit, not even bagged, and said the shirts weren't ready. She told us to come back the next day, but we explained that wasn't possible since we had a flight early the next morning for the wedding. I told her fine, just give us the shirts as-is, and we'd get them cleaned elsewhere. I'm thinking at the hotel we'll send them out for dry cleaning. But then she said she didn't even know where the shirts were! Are you serious? She said they must be in a large laundry bag somewhere, and she didn't know where the bag was??? and wouldn't let me go look myself. She refused and again said she didn't know where the bag was. which idk, to me kinda sounds like they send them out or something because how do you NOT know where the laundry bags are?? Completely unprofessional and sketchy. We reminded her the receipt clearly said the items would be ready today, and she acted totally unfazed, no apology, no urgency, nothing. When I asked how she planned to fix this, she literally shrugged her shoulders like idk and stared at us. I suggested a discount, and she just waved her hand for us to take the suit. We had no choice but to rush to Macy's to buy a new shirt for my husband last minute. When I came back on Monday, the same woman was there. I reminded her who I was, and she finally brought the shirts out, then tried to charge me for them! I told her the wedding had already passed and showed her my Macy's receipt as proof we had to buy replacements. She argued with me. After going back and forth (with another customer behind me), she raised her voice and told me to just take the shirts and leave. I guess because she didn't want to continue the scene in front of the customer behind me. When I got home and looked closely, the shirts were STILL DIRTY around the collars! We ended up taking them to another cleaner to fix the job. Turns out, the mistake was because the worker who took in the clothes put the wrong color tag on the hanger (Thursday instead of Wednesday). Whoever handled cleaning only looked at the color tag and not the actual receipt ON the shirts that had the correct date. Between losing our items, poor communication, and a complete lack of accountability, this place was an absolute nightmare to deal with.

    We always take our clothes if we need them dry cleaned to Tracy Valley Cleaners as they always do a…read moregood job with their services and always on schedule when your clothes are ready for pickup from their promise time and date. They also provide alterations and have taken a few of my pants to get altered with my specifications . Again they are always on point with their delivery and fair pricing. Not to mention the staff are very efficient and accommodating.

    Lava Laundry - laundromat - Updated May 2026

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