Unfortunately, I wouldn't recommend this laundromat. Our washer broke, so we needed a temporary…read moreoption while waiting for a new one and decided to try this location. The facility wasn't very clean, and several of the machines appeared dirty inside. Despite posted signs, people were washing heavily soiled dog beds, and many machines had visible pet hair. The Apple Pay feature also didn't work on the machines I tried, which made things inconvenient. Most concerning, some of our clothes were damaged likely from leftover bleach in a machine, which points to a lack of proper maintenance and cleaning. I did end up finding another laundromat that was much cleaner and better maintained, so I would recommend looking elsewhere.

Best laundromat in town! The owner takes great care of it and we appreciate all the upgrades- Apple…read morepay on the biggest washer in the area and some of the dryers. With that washer, I can wash and dry 10 loads in one hour! Ha! Anytime I don't have quarters or something jams, the owner always has an easy solution- square pay and easy fixes. Very functional and reliable.

From the minute you walk in the door! This is the nicest laundromat I have ever seen. It's…read moreadorably decorated, clean, comfy chairs and even had a "help yourself" area with coffee, hot chocolate, and snacks at no cost. The machines are clean, smell great and are priced accordingly. I thought I had experienced everything I could until Jeannie the general manager walked in. Talk about customer service and making everyone feel at home. She was kind, professional and easy to talk with. Let's say she's the icing on top. I'm my 63 years,, I have never witnessed anything even close to this place; it's worth the drive, come by and check it out. You won't be disappointed. Thank you to the owner and to Jeannie for caring about your business. You've definitely won me over. I'll be back. Best Walnut Creek find of the day.

TLDR: Great spot- clean facility and machines, friendly service, fast cycles…read more First laundromat experience ever and happy to say we survived! We did do some research to find a nice clean location and this one had solid reviews so we gave it a try. Right across from Safeway and BWP in downtown Walnut Creek, parking IS metered but there's plenty of it near the entrance which is key when loading and unloading. I have (literally) years worth of laundry that I've been waiting to do because my machines at home are too small. Duvets, comforters, blankets and towels galore. I couldn't take them living in trash bags anymore so we finally took them here to wash and dry. Yes, its expensive. We used the largest machines- 80lb machines- and it was $17 a wash load. Good news is, drying is only $1.50 each 16 minute cycle. But the peace of mind finally getting these items washed and in a clean establishment is most important. The staff member was super friendly and was seen cleaning them entire time we were there, probably a couple hours. $17 a cycle feels high, but if that's your one load for the week for 80lbs of laundry is sufficient for most people, and that cycle only takes 24 minutes then you're into the dryer. You can be in and out in an hour if you load your machines right. We went around 5p on a Sunday evening, and it wasn't busy at all. 2 other patrons. Then it picked up and during the time we were there most machines were in use. No 5th star because its hot and stuffy inside. Theres a standing fan to try to help, but its broken. Wish there was AC.

Local laundromat near downtown Pleasanton, next to Bob's Giant Burgers. Their smaller machines are…read more$3.75 a load and larger washers are between $5.25-$7.25, with the largest capacity machine being $9 for a huge load. Their driers are .25 cents for 10 minutes and I usually go for 20 minutes. This is a busy laundromat as it's the only one in town. It gets crowded so coming at opening or later in the evening is best. Open 7am~10pm 7 days a week. The machines are old and on occasion there's a faulty machine. The owner is good about reimbursing you as there's an emergency number listed on the wall. The only drawback is it's dirty and new machine are well over due.

Went on a week day during the day and it was not busy at all. There was only one other party of…read morepeople in the entirety I was there. The washing machines take card and the drying machines take coins which are easily obtained through a coin machine at the front. It was my first time using a laundromat and the experience here was very intuitive and user friendly.

I've been coming here for years for both dry cleaning and alterations. Their alteration prices have…read morealways been higher than other places, but the work was generally fine and the location was convenient, so I continued going. Recently, I brought in three T-shirts to have both the bottoms and sleeves hemmed. I even brought a sample shirt and held it against each one to show exactly where I wanted the bottom and sleeves to fall. I was initially quoted $16-$28 per shirt depending on difficulty. Since these were basic T-shirts, I agreed. When I picked them up, I was charged $84, the full $28 for each shirt. After getting home, I realized none of the sleeves had been hemmed. I brought the shirts back and explained the issue. They agreed to redo two of them; the third was left as-is because they insisted the sleeve length was "close enough." When I returned for the other two shirts, they tried to charge me an additional $50. I explained that I had already paid $84 and was only bringing them back because the original work wasn't completed as requested. They then insisted I had only asked for the bottoms to be hemmed and that the sleeves were an additional charge. I know that's not the case because I specifically used the sample shirt to show them both the sleeve and bottom lengths on each shirt. On top of all of this, the quality of the alterations was poor. They didn't even attempt to match the thread color to the original stitching, which made the alterations noticeably stand out. For what they were charging, I expected much better attention to detail and workmanship. After I refused to pay a total of $134 to hem three basic T-shirts, she tossed the shirts on the counter, waved me away, and said "okay." Mistakes happen, but charging premium prices for poor-quality work, failing to complete what was originally requested, and then insisting I never asked for it rather than trying to resolve the situation professionally was too much. After years of being a customer, this experience was disappointing enough that I won't be returning. This could have been handled very differently.

I have taken items to this cleaner before and all was fine. A while ago I took a nice wool item in…read moreand forgot to pick it up. I asked them to check my record in the system and they could not find me at all. I was "disappeared". At minimum, their computer doesn't keep very good records or for long enough. Yes, it was there far too long and I did not have the ticket anymore. They made no attempt to contact me and the item would have been worth far more than the cleaning service on the used market.

I truly hope the new owners read the reviews. Previous owner ownership was amazing. He took over a…read moregreat business. I would really look at your turnaround time, it should not take four days to laundry seven shirts. Better communication would be great and friendly service. The reason everybody loved the old owners is at least they would smile. That is business 101. I hope it improves or it won't last.

This dry cleaner consistently misses the mark on our clothes…read more I brought in a dress that needed the ripped pocket restitched. I came back a week later to pick up the dress and they tried to give me the dress with the pocket still ripped. Luckily I checked it there, saw it was still ripped, and had them fix it while I waited. Then I brought in a sweater that was dry clean only, and they shrunk it. Now, I sent them a sheer dress that had a slip inside. They gave me the dress back, with no slip. Now it's missing and I have to buy another slip if I want to wear this dress again. Avoid this cleaner.

Come here if you'd like to be micromanaged and bothered by the workers every five minutes!…read more Okay I'm officially done coming here. It was decent but the workers here are absolute busy bodies and extremely overbearing. Husband and I have been coming for about the last three months as our washer broke and our landlord hasn't replaced it yet. However, today's the final straw. Incident One: About a month into using Ducky wash, my husband and I put our clothes in the wash and drove to target to buy a new clothes basket (20mins tops). We got back with 3 minutes still left on our timer and the older woman tried reprimanding us for "leaving our clothes." They weren't left, they were still going through their cycle? Incident Two: Then about three weeks ago, I pulled up on a busy Tuesday with a big load of laundry. One of the $9 machines had just finished a self-cleaning cycle so I went to put my load into the machine and the old woman worker told me she was about to use that machine so I couldn't. She was also using the two other $9 machines that were working! I told her I just wanted to use one of the three and she told me she "was doing an express order and needed all the machines because a man was paying her to have his bedding washed asap." Ma'am... I am ALSO paying?? It was a busy day and all the other machines that took Dexter Pay were taken so I had to wait for two $6 machines to open up, split my load and pay more. Third Incident: Today was the third strike for Ducky Wash & Dry. I put in my load. Great. It's a slow day, maybe two other people in the laundromat, 4 total cars in the parking lot. I wait in my car for my load to wash and go in to switch it from washer to drier. I get the clothes into the dryer and as I'm walking out, the grey haired worker stops me and tells me I need to move my car from where I'm parked because that's a loading parking spot... Ma'am, there are 4 total cars in the parking, you can load anywhere!! You do not own the parking lot, where I park is none of your business, worry about what's happening inside the laundromat. Which isn't a whole lot considering most of the machines are broken every time I come here. So if you enjoy being harassed by boomers, come to Ducky Wash! They have nothing else to do besides bother you and police everything you do!

Located in a shipping center surrounded by restaurants. Located behind the drive thru coffee bar…read more Price for detergent and fabric softener sheets ranges from $1.25-$2.00 (I suggest bringing your own). I used a washer and after the laundry was done in washer found someone left over lip gloss (cap was off, still lip gloss in tube a dark shade at that) was in the washer during my wash. Luckily it didn't get on my clothes and I found it before drying. Washers range from $7-$12 dryers are $0.25 per every 5 minutes or so. I attempted to use two dryers paid money and they went out on me. Luckily the attendant was still there and was able to grab some quarters and paid for me to basically change dryers. So no money lost and no hassle.

I walked in hoping to have a shirt washed and pressed before a formal event. It was a last-minute…read morerequest, and I felt bad asking if they could have it ready the next day. The kind gentleman at the front said, "No worries, we'll take care of you." When he asked if the same time tomorrow would work, I asked whether an hour earlier might be possible. He was just as kind about that request, and they finished the shirt even sooner than expected. It looks wonderful! I'm so grateful for the care they took, how kind they were, and the very fair price. If you need a cleaning service, I highly recommend coming here.

I have been coming here to the same location for dry cleaning and alterations since I moved to…read moreLivermore in 7/2015. I loved the previous owners, but the new owners are amazing! Their timeline of delivery is much faster than what my expectations are when I drop off my dry cleaning of 99% suits for work and my wife and daughters things. But they are extremely beyond time and quality of service but also overall customer experience. I have never had experienced a negative issue with the quality of service, the expectations and also providing same day if dropped off early. 2 thumbs up, and pricing is very good.

Nicest dry cleaner owners ever. They don't try to cheat you and super friendly. To my were super…read morequick too even though I turned in like 5 coats and five suits and five shirts. Prices are reasonable and they took good care of it. Also parking is plentiful. Having just moved to the area, glad to find a dry cleaners I can call home :)

Checked Yelp for dry cleaning services. Came across CCVC and decided to try them out. Best decision…read moreever. The Kevin owner was extremely helpful and most of all honest about his services. I had a stubborn stain and he gave solid honest advice. Prices are reasonable as is the turn around time. I took two Jackets buttons of which were loose on one that I did not know and were fixed without Cost. The other he was not happy with and asked to keep it longer. I of course agreed and when I picked it up it was perfect. I don't live in the area o CCVC it's about a 20 mile drive but well worth the professional services I received. See you next time Kevin

Lady that works there is rude place is full of flys machines charge $15.00 for a wash changer eats…read moreyour money, filthy facility with odor destroyer needed in all machines. I wish I didn't have to give the 1 star

Location is very clean and well maintained. It's small but they have big dryers for heavy duty…read moreblankets including bigger washer machines. The owner is very nice.