Awesome service. I used the biggest machine ($10.50). It stopped before spin cycle full of water…read moreI called number and gentleman picked up right away. He offered a similar machine. Then waited while we transferred laundry. Then remotely started it at the spin/rinse. It's working great. We we're pretty surprised how easy it was Thanks

Unfortunately, I wouldn't recommend this laundromat. Our washer broke, so we needed a temporary…read moreoption while waiting for a new one and decided to try this location. The facility wasn't very clean, and several of the machines appeared dirty inside. Despite posted signs, people were washing heavily soiled dog beds, and many machines had visible pet hair. The Apple Pay feature also didn't work on the machines I tried, which made things inconvenient. Most concerning, some of our clothes were damaged likely from leftover bleach in a machine, which points to a lack of proper maintenance and cleaning. I did end up finding another laundromat that was much cleaner and better maintained, so I would recommend looking elsewhere.

This is a great place! It's clean, neat and tidy. For me, the thing I loved is you can use your…read morecredit or debit card to wash and dry your clothes. I was traveling and had run out of clean clothes. This laundromat came to my rescue. The only cash I used was to buy the soap. The attendant is a sweet older woman. She even reminded me to get my water bottle as Is forgotten it. The downside is the paid parking app for the parking lot and I doubt the laundromat owner was involved with that. It took me 20 minutes to figure the app out. I really don't mind paying for parking but have an app that works! Visit the laundromat. It's convenient and easy to use.

From the minute you walk in the door! This is the nicest laundromat I have ever seen. It's…read moreadorably decorated, clean, comfy chairs and even had a "help yourself" area with coffee, hot chocolate, and snacks at no cost. The machines are clean, smell great and are priced accordingly. I thought I had experienced everything I could until Jeannie the general manager walked in. Talk about customer service and making everyone feel at home. She was kind, professional and easy to talk with. Let's say she's the icing on top. I'm my 63 years,, I have never witnessed anything even close to this place; it's worth the drive, come by and check it out. You won't be disappointed. Thank you to the owner and to Jeannie for caring about your business. You've definitely won me over. I'll be back. Best Walnut Creek find of the day.

I rarely use laundry mats but my dryer at home broke so I had to go somewhere. This place simply…read morewas the closest to me and seemed to be the cleanest. It was easily accessible & I got front row parking which made it easy to unload my clothes. I forgot laundry detergent so luckily there is a market in this shopping center that had exactly what I needed. Overall, I am grateful I found this place because I had a smooth experience. I paid about $6-7 for larger loads & about $2-3 to dry my clothes. I paid with card for the washers but dryers only take quarters. I was having some trouble when scanning my credit card on a machine so I had to move my clothes which was frustrating because I had already put soap in the top. The card reading machine was saying that it could not connect to satellite or something.

Local laundromat near downtown Pleasanton, next to Bob's Giant Burgers. Their smaller machines are…read more$3.75 a load and larger washers are between $5.25-$7.25, with the largest capacity machine being $9 for a huge load. Their driers are .25 cents for 10 minutes and I usually go for 20 minutes. This is a busy laundromat as it's the only one in town. It gets crowded so coming at opening or later in the evening is best. Open 7am~10pm 7 days a week. The machines are old and on occasion there's a faulty machine. The owner is good about reimbursing you as there's an emergency number listed on the wall. The only drawback is it's dirty and new machine are well over due.

So far so good! I took one custom suit and one custom shirt…read moreto be cleaned here on a Friday and they guaranteed it by the following Thursday. $17.50 total. The shirt was $3, so I'm not sure, or should I say, I'm not shirt, about the other customer that reviewed a shirt costing over $5to be cleaned. I'll update the review after receiving the final product, but this kind Korean family run business has been wonderful to me so far!

I've been coming here for years for both dry cleaning and alterations. Their alteration prices have…read morealways been higher than other places, but the work was generally fine and the location was convenient, so I continued going. Recently, I brought in three T-shirts to have both the bottoms and sleeves hemmed. I even brought a sample shirt and held it against each one to show exactly where I wanted the bottom and sleeves to fall. I was initially quoted $16-$28 per shirt depending on difficulty. Since these were basic T-shirts, I agreed. When I picked them up, I was charged $84, the full $28 for each shirt. After getting home, I realized none of the sleeves had been hemmed. I brought the shirts back and explained the issue. They agreed to redo two of them; the third was left as-is because they insisted the sleeve length was "close enough." When I returned for the other two shirts, they tried to charge me an additional $50. I explained that I had already paid $84 and was only bringing them back because the original work wasn't completed as requested. They then insisted I had only asked for the bottoms to be hemmed and that the sleeves were an additional charge. I know that's not the case because I specifically used the sample shirt to show them both the sleeve and bottom lengths on each shirt. On top of all of this, the quality of the alterations was poor. They didn't even attempt to match the thread color to the original stitching, which made the alterations noticeably stand out. For what they were charging, I expected much better attention to detail and workmanship. After I refused to pay a total of $134 to hem three basic T-shirts, she tossed the shirts on the counter, waved me away, and said "okay." Mistakes happen, but charging premium prices for poor-quality work, failing to complete what was originally requested, and then insisting I never asked for it rather than trying to resolve the situation professionally was too much. After years of being a customer, this experience was disappointing enough that I won't be returning. This could have been handled very differently.

Another wonderful review for East Ave Cleaners!! I just had…read moreanother dress altered. It was a difficult alteration and it came out PERFECT!! I highly recommend this business for cleanings and alterations!! I am very grateful for the work the do!! Anne Caldwell

This dry cleaner consistently misses the mark on our clothes…read more I brought in a dress that needed the ripped pocket restitched. I came back a week later to pick up the dress and they tried to give me the dress with the pocket still ripped. Luckily I checked it there, saw it was still ripped, and had them fix it while I waited. Then I brought in a sweater that was dry clean only, and they shrunk it. Now, I sent them a sheer dress that had a slip inside. They gave me the dress back, with no slip. Now it's missing and I have to buy another slip if I want to wear this dress again. Avoid this cleaner.

Reason for a great experience (and a 5) -- Marie. Went to…read morewash a comforter and very large blanket. I had no idea what to do. Marie patiently helped me through the whole process. She was busy -- but made time for everyone. Also -- Place is clean. Machines are well marked. Lots of baskets. Two types of detergent are available. It's easy to get the quarters you need. Go when Marie is there!

Come here if you'd like to be micromanaged and bothered by the workers every five minutes!…read more Okay I'm officially done coming here. It was decent but the workers here are absolute busy bodies and extremely overbearing. Husband and I have been coming for about the last three months as our washer broke and our landlord hasn't replaced it yet. However, today's the final straw. Incident One: About a month into using Ducky wash, my husband and I put our clothes in the wash and drove to target to buy a new clothes basket (20mins tops). We got back with 3 minutes still left on our timer and the older woman tried reprimanding us for "leaving our clothes." They weren't left, they were still going through their cycle? Incident Two: Then about three weeks ago, I pulled up on a busy Tuesday with a big load of laundry. One of the $9 machines had just finished a self-cleaning cycle so I went to put my load into the machine and the old woman worker told me she was about to use that machine so I couldn't. She was also using the two other $9 machines that were working! I told her I just wanted to use one of the three and she told me she "was doing an express order and needed all the machines because a man was paying her to have his bedding washed asap." Ma'am... I am ALSO paying?? It was a busy day and all the other machines that took Dexter Pay were taken so I had to wait for two $6 machines to open up, split my load and pay more. Third Incident: Today was the third strike for Ducky Wash & Dry. I put in my load. Great. It's a slow day, maybe two other people in the laundromat, 4 total cars in the parking lot. I wait in my car for my load to wash and go in to switch it from washer to drier. I get the clothes into the dryer and as I'm walking out, the grey haired worker stops me and tells me I need to move my car from where I'm parked because that's a loading parking spot... Ma'am, there are 4 total cars in the parking, you can load anywhere!! You do not own the parking lot, where I park is none of your business, worry about what's happening inside the laundromat. Which isn't a whole lot considering most of the machines are broken every time I come here. So if you enjoy being harassed by boomers, come to Ducky Wash! They have nothing else to do besides bother you and police everything you do!

I walked in hoping to have a shirt washed and pressed before a formal event. It was a last-minute…read morerequest, and I felt bad asking if they could have it ready the next day. The kind gentleman at the front said, "No worries, we'll take care of you." When he asked if the same time tomorrow would work, I asked whether an hour earlier might be possible. He was just as kind about that request, and they finished the shirt even sooner than expected. It looks wonderful! I'm so grateful for the care they took, how kind they were, and the very fair price. If you need a cleaning service, I highly recommend coming here.

I get alterations here and it's always a great job! And she gets the job done so quickly!read more

Nicest dry cleaner owners ever. They don't try to cheat you and super friendly. To my were super…read morequick too even though I turned in like 5 coats and five suits and five shirts. Prices are reasonable and they took good care of it. Also parking is plentiful. Having just moved to the area, glad to find a dry cleaners I can call home :)

I brought my vintage Gucci and LV purse for cleaning and repair and I cannot believe my eyes. The…read morerepair was more than adorable and stitching nearly a match. If there was ten star rating, I would give them a 10!

This place never lets me down when we have last minute issues with our washer and dryer..read more

Lady that works there is rude place is full of flys machines charge $15.00 for a wash changer eats…read moreyour money, filthy facility with odor destroyer needed in all machines. I wish I didn't have to give the 1 star