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    Laurel Pure

    5.0 (1 review)
    Open 7:00 am - 4:00 pm

    Services - Laurel Pure

    Water delivery

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    10 years ago

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    Clearwater of New England - Myself with my grandson

    Clearwater of New England

    (2 reviews)

    We had a plumbed unit with hot and cold water for about 2 years in our office. We signed a 5-year…read morecontract. We had to move to a new location on 7/1 that didn't have plumbing so I reached out to Clearwater through their billing to request a buy-out quote on 4/30. I sent a follow-up email on 5/8. On 5/23, I received the buyout which was for the full value of the contract including the cost of maintenance and filter changes. I reached back out that day shocked as a small business that that was the cost. I received a response on 6/2 saying their product was proprietary and not similar to seemingly comparable products on line. We spoke on the phone around 6/6 and I explained the situation and asked if there was anything that could be done since there was no maintenance to do and we wouldn't be using any filters or other parts for the balance of the contract term. She said her manager was out and that she would talk to her and get back to me the next week. On 6/12 I sent an email asking for an update, then again on 6/24 and then 8/8 after we had completed the move. On 8/11, I got an email asking for a refresh on the situation. On 8/13, after some back and forth - I was offered the option of having plumbing installed in our new office to accommodate the machine, which was not possible. So, after 3.5 months of trying, the answer was that's what the contract says - you have to pay the entire amount to terminate and that there is nothing that could be done. We accepted that answer and decided to pay installments for the balance of the contract. On 9/12, I got an email from the billing partner inquiring about the change of address I notified them about on 4/30. On 9/24 our business owner had a change that required us to complete the buyout. I emailed the billing partner on 9/24. I sent a follow-up on 10/23 since I had received no response. On 10/29, I got a response from the billing partner saying that the there was a backlog of requests and hopefully I would hear back soon. On 11/5, I received the new offer. While we were at our old location, we had no issue with the unit. After researching costs for the move, we found many similar alternatives with lower costs, we paid approximately $3700 for a 5-year lease on the unit we had - which is on us for not doing our homework or understanding the terms of the contract. It was an expensive lesson learned given the move was unplanned. Read contracts carefully and understand what you signed up for - both in terms of cost and terms and conditions. We understand that Clearwater followed the contract - we just wish it had not been so slow and difficult to communicate with them and their billing partner.

    Family owned and operated. Quality products with triple filters for no waste, no microplastics and…read more pure, clean water! Cold water, hot water, ambient, ice options also available for home or office.

    Belmont Springs Water

    Belmont Springs Water

    (9 reviews)

    Absolute worst. First they delivered a water cooler that didn't keep the water very cold. I asked…read morefor a different water cooler and not only did they deliver the wrong one, but it was filthy and I suspect it was making my family sick. I contacted DS Services/Belmont Springs to cancel my service and got a wonderful rep named Anthony who apologized profusely and talked me into giving them another chance. I agreed and am deeply regretting it. I was promised a new, in the box water cooler and I've been waiting 3 weeks now for it. They delivered the water but not the cooler. They never come when promised, just change the delivery date without contacting me and still don't show up. I've made at least 10 calls to customer service and nothing ever gets done. I'm at the point where I'm ready to drive the half an hour to their warehouse and drop the damn thing off myself. I've since cancelled our service and the cooler and bottles have been sitting on my porch for weeks waiting to be picked up. To add insult to injury, when I signed up they had a special going on and I was supposed to get the first delivery for $10. They ended up charging me more than twice that for the first delivery, then another $50 something after that. Three of the four bottles I initially ordered were exchanged (from purified water to spring water) and after that I was afraid to drink anymore because my entire family was experiencing GI issues. In total, we used 2 bottles. So I basically paid $70+ for 2-5 gallon bottles of water and cooler rental. Infuriating. Worst company ever. UPDATE: Thank you for your response, Debra. I sent an email yesterday and hope to hear from someone soon. I'm really at my wits end. UPDATE: After posting this review, someone did FINALLY come and pick up the water cooler but he was very rude. No apologies, just attitude. Whatever, I was glad to be done with it. I did end up getting a $20-something refund but that doesn't make up for the horrible, unprofessional service and all of the headaches. Never again.

    DON'T SIGN UP WITH THIS COMPANY ANY SERVICE. I have signed…read morewith this company for a cooler rent and 2 gallons of water. Since then I had "NO" delivery on time and neither delivery at all, So basically running out of water and charges for the cooler without using it. Recently, I had a statement in my account showing delivery for a gallon where are my 2 gallons empty outside of my house for 3 weeks. I was shocked. So I called the customer service and explained to them, and also I CANCEL my membership and service with them at the same time. So they said that they will come and pick up the cooler and gallons...... and Guess what? FOR A MONTH NO ONE SHOW UP FOR PICKING UP and I CALLED THEM MORE THAN 5 TIMES to take out the incorrect charges and pick up the staff. ALSO, They charge me for the cool rent for a month. They promised me to take an action by next day, and I'm waiting.!!!!!!!!

    Culligan

    Culligan

    (34 reviews)

    Just received a service call from Zack! Very satisfied with his professional service. His attitude…read morewas above and beyond the norm. He explained our concerns and was very helpful in answering all our questions. If he worked for me I would strongly recommend him for "Employee of the Month"!

    ZERO STARS - Culligan Windsor CT is the Worst Company I've Ever Dealt With…read more If I could give negative stars, I would. Culligan's Windsor, CT office is an absolute disgrace to customer service. My wife and I were both told--on two separate occasions--by the same unbelievably rude front desk woman that if we didn't like the fact our water wouldn't be delivered (which we pay for), we could just "come pick it up ourselves." Excuse me? We're paying you for delivery--not for sass and disrespect. Even worse, I canceled the service months ago and requested that they pick up their water cooler. They never showed. Never followed up. Then, out of the blue, they call to confirm a delivery I never asked for. It's like they're running this place with blindfolds and earmuffs. Now they're trying to tell me I owe $399? For what--ghost deliveries and ignored service calls? I even contacted corporate and was told it would be handled. Spoiler alert: it wasn't. The same nonsense continues. No one knows what they're doing, and no one seems to care. This isn't just bad service. It's disgusting. I've never been treated so poorly by a company in my life. At this point, I'm considering getting the media involved just to shed light on the circus act they're running over there. Avoid this company like a glass of dirty water. Trust me--you're better off carrying buckets from a mountain spring.

    Postal Annex - Feeding Hills Public Market

    Postal Annex - Feeding Hills Public Market

    (1 review)

    It's perhaps unexpected for you out here that I am reviewing this but then again you have to see…read morethe whole picture before saying anything. Okay in ways it has some stuff like coffee, food, lottery, alcohol & even printing/shipping capacity & this is an asset if say (my case so) you have to make copies of your ID for tax purposes so you can mail out & they even got it plus they show you what they've done so you can tell them if okay or not but they will make sure it's right & properly done. My case was low cost & even if you have to pay a slight fee for a card nevertheless no complaints from me & they even sent a text with receipt in so you can mark on your statement. Now you know.

    From the owner: We are rated the most trusted store, serving in neighborhood from more than 40+ years and people…read morealso called us “The Purple Store”. Now we are part of Shipping Industry and also offer all the services offed by Post Office(Shipping via FedEx, UPS, USPS) with more convenient way. Now also selling BEER & WINE. So, no more stand in line and west your precious time. We have unexpected addition of beer and wine sales, we offer an ever-evolving range of convenient services to meet your needs. Offer daily necessary items like milk, bread, eggs, fresh cheese, frozen items, all kinds of drinks, home grocery, chips, candy, always fresh coffee at affordable price. Offer full lottery & tobacco products (like cigarette, chewing tobacco, E-Cig). We are authorized pickup center for Wish & retailers of Lycamobile. We also offer affordable ATM services. Now you can buy any Crypto currency at our ATM machine at very low fees. In addition to this, our customer service representatives are very friendly and cooperative. Offering new services… Shipping domestic & international via UPS, FedEx & USPS Full printing solution for individual & business Faxing & copying services for individual & business Public Notary Passport photo & processing services Reliable document Shredding Service for individual or business. For our customers' convenience. Accepted payment methods… EBT All major credit & debit card Apple pay Samsung pay Cash App

    Laurel Pure - waterdelivery - Updated May 2026

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