I have been to this laundry mat a couple of times and this is a lady that works behind the counter that is always rude and has a disrespectful attitude towards the customer I did notice it yet I just wash my clothes and I hated to even ask her to help me with anything so I just avoided her got in and out which I was wrong I should has saw this and run as fast as I could to never return back so I do believe on today I got my punishment for continue to come to a place that always has a negative and rude atmosphere every time I have definitely experience terriable Customer Service from the attentant which is very nasty and disrespectful to the customer one of the larger machine was acting up I didn't even have it full she tells me I have too many clothes in it well it's supposed to be able to hold heavier loads it couldn't even hold to baskets of clothes it would not even start I had to take some of my clothes out this lady was so rude to me I did not understand it I called her over she was with a very nasty I don't care attitude she took her time had me just standing there waiting on her as she continued to ignore me and clean out the vents on the other washing machines when she did finally come over I was tryna tell her to look inside the washer so that she could see that the washer was not full it was just malfunctioning she got on the offensive and showed a very nasty I don't care and I don't really got to give u no money back attitude and she told me they the owner the ld her if the machine acts up to not give the customer back no money it's a very unprofessional place I'm completely disappointed and I give this place no stars I'm gonna tell all my friends ,family and everyone I know to not wash clothes here again I did not come to this laundry mat expecting to get into a tongue wrestling match with no rude very disrespectful worker that apparently hates her job she need to go home if she don't like her job and if she not gonna give great customer service I will not be ever washing my clothes here again and no one that I know will either it's a petty drama out mess and no one needs it in there life I always stay with the same routine and plan that was to go to the laundry mat wash my clothes in peace and go home everytime I go there that same lady is always mad ,mean and nasty to customers she needs to be replaced it makes the business look terriable today will be my last time spending any money here I'm throwing away my laundry card indeed...just a very awful experience and the machine are old and need repairs not working right she knows it and so does the owners I don't believe that any if these folk care about there customers concerns so I can do without the nasty treatment and they will not be getting no more of my money read more