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    Laundry Mart

    2.3 (8 reviews)

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    Clean Rite Center

    Clean Rite Center

    (11 reviews)

    $$$

    Baychester

    I want to give you less than one star…read more A girl at this laundromat, I've been dealing with her for about a year. This is the worst treatment I have ever received at this laundromat, and I will not return to it. I went to pick up my clothes last night after dropping them off two days earlier and paying half the amount. I showed the receipt; my balance was 21.12. I gave her 21 in cash and 12 cents. She took the 21 without saying anything and took the card without a single word. I don't know what she did, then she said, "Give me another dollar." I gave her 12 cents, she said no, bring a dollar. I told her to go ahead. She entered it into the machine and gave me the clothes, saying thank you. I said, "Where is my remaining money, the 88 cents?!" She said, "We don't accept cash and I cannot give it to you; I don't have it!!!!!!" I was about to call the police, but because my children were in the car, I didn't want to scare them. It would have been better if the girl had informed me from the beginning that they do not accept cash; I would have paid by card. The issue here is not about the money, but about the behavior that makes you stunned by the lack of responsibility and the attempt to take rights while you are watching. I also hope the owner of this laundromat removes the phrase "we accept cash" from the website. I believe many people will experience such situations due to workers' negligence. I will not return to this laundromat If the owner wants to prove me wrong, there is a camera at 8 o'clock he can check to see for himself. I do not want to describe the employee with any word; perhaps any word would be less than what she deserves. Workers should be properly trained before being hired.

    Today is April 1, 2024. I especially want to note the date because it's rare to be served so…read moregraciously and kindly. The beautiful staff person that helped me treated this laundry like it was her own business. Ms. Brenda Marinez restored my faith in the dying philosophy that customers matter. Brenda, thank you for your professionalism and compassion! Because of you, I will make this laundry the place where I go to! You're amazing! Vashteye

    Laundry Mart - laundromat - Updated June 2026

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