Warning!!! RUDE And UNPROFESSIONAL employees... losing items, go to another location. I dropped my laundry at this location and then pick it up. I came to find out an expensive comforter was not in the laundry bag I dropped. I returned to the location and spoke to a employee at location who's name is "REYNA" a short Latina South American lady and she stated that nothing was there and if I didn't take it with me was because I didn't dropped in with the rest of my clothes. She didn't even look around to see if it was around the area or if it was misplaced. 2 weeks later I returned and spoke with another employee during the evening time. I told that lady that I had a comforter missing, she started to look around and found it. I was happy because it was an expensive comforter. I was returned 2 weeks to dropped clothes again, but then I saw "REYNA" the employee she was upset at the fact I stated she didn't look for the comforter and stated "I'm not going to beg you to come drop your clothes to be wash here other, we have other people coming. She is Rude, Inconsiderable and ungrateful. I'm a customer I pay money to have my clothes washed and the attitude of this lady is so deplorable. I wish she would be handle for her trashy attitude and behavior to speak to paying customers that that way I was not rude and did talk very calm to her about my concerns. She shouldn't be working with people but animals, because that is how obviously is used to deal with people. Yes, this is not Manhattan, but that doesn't mean that bronx business shouldn't be held at the same standards when it comes to customer service. I was trying to support local business and this is what I get. Trash employees who behave like animals and speak like that to paying costumer. Plz!!!! If you don't want your items missing or dirty go to another location. read more