I love this place. Always clean, an aura of organization, clean and structure... I suppose it's derived from the staff (1 young lady) who clearly has OCD and stays on top of her game... and yours! Lol. Only issue is the mask policy. I'm all for it. However, I'm not a fan of a laundry mat being stuffy and hot due to people and dryers running all day and not being able to bring my mask down below my nose for 0.5 seconds without the mask nazi being there ready to ask you to put it on properly and saying this 3-5 times before you're able to blink much less return it back to the proper position. I ask this, if I'm able to remove my mask while eating and conversing at a restaurant where food is everywhere, why am I not allowed to remove it while maintaining social distance at a laundromat with no food??????????? If not for the mask issue, this place would be a solid 5 stars no joke! All laundromats should take notice and fall in line. This is the way they should have always been, but no one was holding them accountable. I think its time we start holding them accountable for sure. PS: I am writing this for a free laundry bag as I dig em and they are cute. I was told if I give a "good" review I'd get 1 for free. A $7 value! I hope a 4 is deserving.... we shall see! read more

Was visiting the Springs and the 24 minute wash cycles in Dexter machines made my laundry run concise and painless. Found the other patrons to be private but friendly. read more

I've been using the Laundry Lounge on Pikes Peak. I was there on Sunday and at any given time, I counted at least 20 dryers that were being used by the employees for a commercial account (towels, linens). There were very few dryers that the customers could use. There was a new employee there that I had never seen before. Very loud and obnoxious. I heard this person gossiping about fellow employees. Very unprofessional. This was a very unpleasant experience. read more

I have been going to the same laundry lounge on Pikes Peak for 7 years now and have never had a problem with it until now... it's not the place but an employee there named Ida!! she's rude and she prejudice as well!! it started out a couple months ago, I approached Ida to ask her where another employee was at, going there for seven years I feel like I kinda built friends with several employees there! I was taken aback by Idas response! Her EXACT response was "I am not at liberty to talk about employees, do you think you're special?" I personally would be embarrassed if I had an employee like her representing my company! So I go there every Tuesday and this lady would do immature things like laugh as me and my boyfriend walked by, she'd even go as far as calling my boyfriend the "N" word.. I guess she didn't think I could understand her speakMing in Spanish to another employee there. I finally got tired of Idas unprofessional behavior I reached out online and got a response from her manager Kim, I thought everything was handled until last night. I ceasar there doing my laundry and was approached by Kim , the way she approached me I fel like I was being harasse!! She asked me if I was Tonya I said yes and she said " are yiu video re my employees? you can't do that! my boyfriend and I were very offended by this!! I told Kim that I wanted to see video on theit camera that shows me video recording Ida!! she refused I offered her my phone so she could see there was nothing recorded with Ida she refused then tried to say my boyfriend was making her feel uncomfortable!! He was upset as was I ! Kim said other customers complained we were video recording and I told her the aisle we were in there was absolutely no other customer in that aisle and again asked her to show me on camera! of course she refused but now she wants us to go to another location!! I don't feel it's right that I have been going there for 7 years and now I have to inconvenience myself because of this rude employee??? read more

What a clean place to do laundry, forgot your coins? They have coin-less payment options with the DexterPay app. Forgot your soap no problem... you can buy some here... This is by far one of the cleanest laundromats I've ever seen! And the attendants there are fabulous! Thank you ladies for being so nice! read more

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Clean machines. Change machine onsite. Felt very safe and will be using the full service next time as the rate seemed very affordable.

Same review. Great place to do laundry. Hot, efficient dryers. I can get my whole family's laundry done in about 1.5hours. I've been coming here for over two years. read more

No quarters to put in change machines & wouldn't take my card. Once they FINALLY took my card there was a hold charge for each swipe. ALSO the dryer took several of my quarters that I had to go get from a bank. read more

This place was clean. The machines were all in working order. The dryer seemed to work efficiently. The owner was there. He seemed to be very polite and helpful. Others mentioned that the area the laundromat is in can be a bit sketchy, we did not have any problems. I have been there since that visit and have not had any issues. This is now my go to spot for laundry. read more

They take up most of the laundromat with a ridiculous amount of sheets and they are very rude about it service is terrible.. the vending machine door gets jammed and then they will question if you even bought anything in the first place if you ask them to open it. And they take forever to help you out if you need to get something out of the vending machine that's jammed read more

What a nice place to do my laundry. The machines are beautiful and well taken care of. I will be back to do my laundry when I'm in town again! read more

friendly clean nicely priced kid friendly lots of different sized washers never loud inside

I have had services done at this location twice. Both times the employee had problems ringing me up. The first time she didn't know how to enter my card in the system, the second time she charged me $16 which I knew could not rbe right and I brought it to her attention but she insisted. When I came back the next day to pick up my items ( I went to the location, did not get a call to let me know my items were ready) I was told that I was not charged the right amount. Even though I knew that was the case I did not feel like I should have been responsible for their mistake. The woman had issues ringing me up again after swiping my card several times, so after waiting about 15-20 minutes I just pulled cash out of the ATM. The next day I noticed that I had two charges for the amount of cash I pulled out. I called and the woman on the phone said she would inform the manager. I never got a phone call. I called back again today and I was told the manager told the employee I spoke to that there was no charge and that they didn't owe me any money. Someone needs to fix this. This is not ok. read more

We walked right in and there was a lovely lady named Debra (?) I believe who was cleaning the machines which put our minds at ease. Many new machines , clean and well maintained. Took us 24 minutes to wash a decent load and than dried for 40 and it was perfect for what we needed. We are grateful for the reasonable prices and the clean and nice location and atmosphere! Thank you Laundry Lounge read more

Owner selling place it'll be closed in a month I liked only because it was pretty close to we're I live other then that it's run down and a lot of the machines are not working. Won't really miss it pretty run down read more

been going there for some time now, had no problem with how many washers I use, there's no sign! there is no one else waiting for the washers so I use whatever is available. but today I was told I could only use 4 washers! lately, this location at pikes peak has this one attendant that whenever I come to wash she is like harassing, looking probably on how much washers I will take up!! in the past the washers I use depends on my loads, I could end up using 2, 3, 4, 6 loads, whatever! I did ask the attendant if she only told me I could only use 4 washers! she said, she was told to tell only ME And that I'm greedy!!!! mind u I used only 3 washers today. I just go to wash my clothes and get harassed again and again wtf!!!! I'm already very upset! attendant told me if I keep giving attitude I need to get my shit and get out!! shes the one keep bothering me as I tried to get my washers going . I decided to load my bags up, with already 3 full washers and leave !!! told attendant and person in the phone i dont give a shit what they say because they are crazy , the mgr. on the phone talking shit to me when she doesn't even know what the hell happened in the first place! the attendant is a liar tell mgr. bull****! who the fffff harasses a person in a laundromat!!!! Sad!!! I was told im banned from there!!!! 4/23/24 Sad day in America!!!!! read more

Always come here to do laundry, they have the big washers here. Laurie was great, unfortunately she had to clean dog shit out of the washer from these inconsiderate people. They also do wash and fold service. read more

Every time i go in here, it reeks like ass. They need to clean their machines every once in a while. I tried to open the door one time and they just ended up shutting it on me. Plus, it's always like obscenely busy no matter what time of day or night it is. There's homeless people smoking drugs outside constantly, and the last time I went in the mexican lady who works there got in a huge fight w some other younger mexican chick, and not just like your normal cat-fight- they def thru hands, and the cops got called and it was just a huge mess. I guess it made for some exciting unusual drama that you don't usually see at your typical laundromats....Oh, and one last thing, that Mexican chick that works there can be a major pain in the ass btw. Like, clearly I knew they closed at 10 pm, she doesn't need to throw it in my face everytime she sees me- as if my business is never welcomed in the first place so long as she runs a few min late to close.....smh, poor customer service for sure. And I wouldn't touch their free coffee even if I were paid to do so either. Just saying. read more

I've used the pickup/drop off service 2 times. Today was supposed to be my 3rd. Pick up was scheduled between 10-2 today. It's 321 pm and no pickup yet. I called the nearest location at 2, was directed to pikes peak, and was directed back to carefree location at 3. Both answered, says they don't have driver numbers and "I'm not sure why everyone keeps calling here". This business needs a touch more organization. I live in an apartment complex and am not comfortable leaving our necessities outside the front door, as I am instructed to do per the last call. As a disabled vet, single mom of 2, 1 who's special needs, I REALLY need the help. The first 2 times using the service was glorious! I about teared up after seeing the effort to match our hodgepodge socks and it all came back expertly folded and smelling heavenly. I'd recommend scheduling pickups outside of the weekend and am holding out hope for today's pickup. Holding up my day 5&1/2 hrs is frustrating though... read more

Very clean. Plenty of Big machines available. Feels safe.hasn't been terribly crowded. Nearby amenities. Worth the drive.

It is a great laundromat they offered me free drives after my other laundromat dryers have went out it is a nice clean and the people are very respectful read more

Clean environment and plenty of machines available. ATM, vending machines, and change dispenser also on site. Within walking distance of a Subway, liquor store and gas station. read more

Very nice staff. So far very clean environment. Prices a tad high but I don't know what laundromat prices are typically. Due to cold we had some water issues and needed to use a laundromat. Found this one. Thankfully it wasn't busy maybe due to weather. They have on site staff. read more

I have been there 2x both Times there was no water in the washers, I have a family so I need washers, I put water in the washer to get my clothes cleaned, they were actually washing completely DRY. The manager came and threatened me because I put a little water in too try to get clean. I have kids we have to be clean.The washer costs $11.00, no water and no perwash read more

Went here instead of the usual laundromat I use- I'll divide my comments into pros and cons: Pros: Exceptionally clean laundromat with attendants onsite if you need help or have a problem. All the machines are new, and there are plenty of tables to fold/organize your laundry on. I was in on 11/11, at 10 am. They were quite busy, but I was able to load up my 7 loads into their 20# washers. I had no concerns with the effectiveness of the washers; all my laundry came out clean with no rips or tears. The dryers were equally efficient, and I was able to dry my items quickly. The cost of the dryers was .25 for 7 minutes. The staff was kind; as I loaded up my laundry, the attendant offered to assist me! Cons: The cost of the washers is quite high, compared to the laundry I've been using for the past couple of years. The 20# washers where I go cost $3.75 for a hot water wash, $2.50 for a cold water wash. Here, I paid $5.75 for a cold water wash, and $7.75 for hot water. I used my debit card for the washers, and quarters for the dryers. I didn't see any signs advising there would be a hold amount on debit card purchases- I assumed there would be a hold. Each load I used the debit card on had a $10 hold on my account. $70 is an excessive hold amount! My regular laundromat does a $15 hold, total, no matter how many machines you use on that day. Okay, I thought- live and learn- once the hold amount was over, I figured the correct amount would be charged against my account. The pending amount cleared my account. I was charged $70, not the $50.25 I was expecting for two cold water loads and five hot water loads. I contacted Laundry Lounge, and was told to give it a few more days for the correct charge to appear. By 11/15, the incorrect charge was still on my account. At this point, I let my bank settle the charge for the correct amount with Laundry Lounge. Verdict: Skip this laundromat. IF, and that's a big if, I was to use Laundry Lounge again, I would only use CASH. I'd love to give them five stars- I simply can't based on the cost of the washers, and the overcharge to my debit card. *See my other reviews for my regular laundromat. I can wash the same amount of laundry for $23.75. read more

The faculties are fine but the lady at the desk took 34 minutes to come open the bathroom door. There was even someone waiting before me. I would've been better off leaving and coming back. I can't figure why the twenty second walk to the back wasn't prioritized for a moment. read more

Several different size washer machines with different prices depending on what size load you choose. Two different size dryer machines. There is an attendant on duty to help you with any questions. The machines allow you to use your credit/debit card which I liked, made it very easy. They have a vending machine that has laundry soaps/dryer sheets etc. I went on a Monday and it was very low key/not busy, went back before we left town on a Wednesday and it was BUSY.... The parking lot is the only downfall, not many spots and it can be a far walk to lug your laundry to the store front unless you park at the curb and block road access for others which I noticed several people doing. In all this was a decent place to do your laundry with a more modern vibe, it was very clean and maintained other than serval light fixtures needing new bulbs. read more

This place has everything... They have a ATM they also have a bill machine to break down your bills and as well as to be expected a quarter machine... they also have vending machines with laundry supplies snacks and drinks.....the bathrooms are always clean..they have laundry specials on Tuesdays I believe 20 lb loaders for three bucks and then double loaders on Wednesdays for a dollar...they also have free coffee.. they have three locations but this is the location I usually go to.... read more

This place is clean, tech savvy and well styled in the world of modernized laundromats. Up -to- date systems that use an app on your smart phone or allows a customer to swipe a card so you don't have to deal with the tedious, antiquated drag of dropping umpteenmillion coins in every machine. If you have those moments where you need to bring in an enormous amount of laundry to wash that you waited to long to tackle, then the full service laundry option is very reasonable, quick and worth every penny. The clothes are returned in great condition and fast. This place will make a bummer laundry day much less of a drag. read more

I was in Colorado Springs for a medical procedure and my husband and I ended up having to stay for much longer than we packed for. Our hotel had a guest laundry room but it smelled of mold so we were on a hunt for a clean laundromat. We found Laundry Lounge on a Google search and decided that's the place to go. The location was extremely clean, well lit, and the staff was very friendly and helpful. If we are in the springs again and need to do laundry we know where to go! read more

I have been going to LL for several months now to do my family's laundry but I will never frequent this business again. The positives: clean facilities and equipment and a very friendly staff. I am even willing to pay the higher prices they charge because it's a nice facility but I can't overlook the negatives anymore. The negatives: Last time I was there a homeless lady was doing her laundry which is fine. However, she was sitting on the floor in front of her machines with her dog (which by the way peed all over the floor in front of my machine) asking people to put money in her machine since she had none while holding a sign that read "anything helps". To top it off she was not wearing a mask. There's a f'ing pandemic on and no mask. It's not only her every time I go in there I see multiple people without masks on and the staff say nothing. Well I have the right to be safe in this establishment and that's not happening so I will be going somewhere else that REQUIRES the mask mandate be enforced. And by the way we wash twice a week spending roughly $50 so do the math $200 a month or $2400 a year. Your competition is thanking you for not enforcing the mask mandate and it's such a shame because your facilities are actually very nice. I have rights. Your loss. People show your displeasure by not supporting businesses that won't enforce mask wearing during a pandemic. Over 80,000 new cases today.....unreal. Useful Funny Cool read more

Best laundromat I have ever been too!! They have security cameras, that catch voice and video that are live feed security cameras so if an issue is occurring the security can see it in real time and stop the issue, they have free coffee, vending machines with snacks and drinks. Another vending machine just for detergents, softeners, and dryer sheets, televisions and great lighting! The environment feels so safe that I left my stuff in the dryer and no one stole it! Great staff! Great environment! I love this place and look forward to coming back when I need to wash my large items! read more

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I travel full time and have been in a lot of laundromats in the last six months. I think this may be the cleanest, newest looking, nicest one yet. Even a hand washing sink I wasn't afraid to put my clothes in. The attendant was very nice and cleaning the whole time. The stainless steel washers and dryers actually shine. read more

Okay kinda ridiculous. When i got in the place it was 7 and I asked the lady working when the place closed and she said at 10 so I was like okay, plenty of time since last load is at 8:30.i came back to pick up my clothes at 9:20 and the place was closed. Irritated as is, I decided to come back in the morning and it says they open at 7 and it's currently 8 and they still aren't open and my clothes are still inside..update: it's been all day me going back and forth to the laundry place and it's been closed all day. Even tho they're supposed to be open all days. Pretty pissed to say the least. read more

lady that says she's the manager told me I needed to have my laundry going before being able to use the restroom. I brought in my card to purchase the dexter pay that they have a sign up on and asked if that was good enoug? she said no it has to be running to use the restroom. I asked if I could use the restroom after all the quarters were put into the washer and my clothes were in, she said not yet because the time would tick down. I said ok I need to get laundry soap then. after she opened the restroom she immediately smirkingly said "Your welcome!" read more

Very clean and the attendant was extremely helpful and sweet! I just needed to wash a king size comforter and it was reasonably priced and easy read more

Very clean & very friendly staff! Everything was also fairly priced & the machines are very easy to use. They have everything that you need inside. Including a vending machine with laundry products that you can buy. We will definitely be coming back! read more

Super clean!!! Huge machines, attentive staff, reasonable pricing. Will definitely bring all my comforters and blankets back here to wash them again. read more

Chandra at the front desk was extremely helpful. We were in town for a baseball tournament and needed uniforms washed for the next day. She hooked us up and got it done even though we were in a crunch for time. Thanks for the help. Great customer service. read more

The convenience is great, but no genuine effort was made to actually "clean" my laundry. Seemed to be more of adding a little detergent or watered down bleach, dry, fold, and return to customer than focusing on a quality job. Will not use again, and that makes me sad. My expectations were too high, I guess. read more