Never opens on time. Which is incredibly annoying. If you "open" at 9:30, you should be ready to…read moreaccept customers at that time. Not driving into the parking lot after 9:45.

Ms. Chae, the owner of Express Alterations + Cleaners, is the kindest woman ever. I originally came…read morein to ask if she dry cleans curtains. She immediately told me she does but it would be very expensive to do so. She gave me several really easy, and inexpensive tips to do it myself at home. This gesture alone was incredibly generous of her. We kept chatting and she's such a wonderful human to have in our community! I will, undoubtedly, come here for all of my dry cleaning and alteration needs! Can't wait to continue supporting her business!

August 2018 - I posted my first review here sharing a few highlights of our experience. In the…read moreintervening 8 years, we have returned to TLS and have always received the same top-rated, excellent, professional, and efficient service. Same was true this week when we dropped off some items. Same 5-stars for congenial, friendly, polite attendant, Maria who served us. By the end of the day I received a text indicating that our items were ready. We picked them up clean, fresh, folded, wrapped in protective plastic....and at a very reasonable price. 5 again...for sure.

amazing experience Isabella did a great job taking care of us. We had a bunch of laundry, trying to…read moreclean the whole house so she took care of us and got everything done that we asked within the same day as well.

After moving as a SENIOR DISABLED VETERAN to the neighborhood behind Joy's? Just out of the…read morehospital I had stroke issues. Waiting for my washer and dryer -trafficking laundry was murder. I went early, afternoon, evening SEVERAL DAYS. NOT OPEN. GAVE UP. One day I asked a shop owner SAME BLDG could I on rare occasion 1-3 times a month use the trash for my one small white 13 gal bag. Seeing I am evidently disabled this kind person told me, oh that's all? Don't worry sure no problem. Told him I'd pay, he said not necessary but I still offered. I went one day to the OPEN STORE around 6-8pm to ask but the line was too long~ I couldn't stand long. So I waved at the store manager I would just do it myself. (Before he had taken my bag from me to the back bless his heart and soul) Drove around back, It was very dark so the closest bin to the opposite end of store I placed a small box and not even full bag in an EMPTY dumpster. A car drove up behind me so I was nervous in the dark, it sat behind me and I got in my car as fast as I could. This man comes up to my car asking me did I have permission to put trash there, I explained, yes I had from the shop person before. He said, did you talk to Joy about it? Do you do laundry here? I answered, I tried to do laundry here but the place is never open when I come and as you can see I'm disabled so I'm not going to keep running over here I finally got my washer and dryer. But because I can't even drag a small trash can to the curb? I miss the garbage guy and I asked could I put one bag here once a week if not less and was told it's okay. I just had a stroke and I'm a disabled veteran which you can see. He immediately responded? So you're just going to come over here and dump your trash???? I said, I'm not just coming over here and dumping, I was given permission. He said well you didn't get permission from me or Joy so,... I said, "look sir. I'll give you $5 to put the bag in your trash can... I just can't get my trash out that's the problem and with my vision it's hard for me to drive at night to go farther to get my trash out." "Could you PLEASE just let me put it in your bin??You don't have any trash in there." He said no, it's the principle. I said, "sir I don't know what the principle is if I tell you I'm disabled and I'm having a hard time just need some help.".... " I don't have any help, if I did some would be taking it or putting it to the curb for me. That's why I'm telling you I'll pay you." He said, NO! I'll tell you what YOU need to know that you're not going to do this! ‍ I'm confused wtHeck? Totally God as my witness, BY NOW HE'S TURNING RED IN THE FACE, SPITTING AS HE SPEAKS and actually wobbles over to the dumpster, nearly falls into it to dig the garbage out and hand it to me. He's oddly smiling and laughing at the same time. I ask? "You really went through all of this when I told you I'd give you $5 to put it in there because I'm not well I just got out of the hospital and this is what you do?" He said smiling nastily, "It's the principle". So I retorted, "no it's not the principle... It's WHO‍ put the trash in your dumpster. I explained I have a medical condition and I'm a disabled veteran. YOU SEE I'm disabled and you do THIS? What would Jesus do??? Are you a Christian? I'm curious...??? " He didn't answer me. I asked him again, "are you a Christian??" he started saying that had nothing to do with it. I asked him the THIRD time? (Feeling some similarity from occurance in the Bible but that's just personal) He said yes I'm a Christian. I said, "So I really don't think that Jesus would do this to somebody in my condition but, okay I guess this makes you feel better about yourself. So I'm glad you do." I didn't even bother to listen to the rest of his nonsense murmering. I drove off after placing my bag and box in my car and someone else was kind enough to let me place my small bag. Thank God that I am healing. I still am not able to pull a trash can yet but I can drive during the day if I need to put my trash in a can where it's accepted. AND YES I ALWAYS ASK. If the can is separately owned I really wouldn't know that and I explained that to him as well during that conversation it's one building two cans at opposite ends. I even said if I'm wrong for thinking that, I'm sorry. Wow. Never got to meet Joy as the hours are weird. Think I saw her one day driving by. She might be a nice person as said by other patrons but I didn't get that experience because of this man who probably is her husband which is sad. Especially when her name is Joy.

Very nice & clean. Good price $2-4 for washers. They even have commercial large units for…read morecomforters.

Just moved back to the area on Okaloosa Island but unfortunately my unit does not have washer dryer…read moreconnection.. there is a small laundry room but I'd rather not use it so went on the hunt for a home to do my laundry.. I think I've found one for now.. equipment seems new and as if the staff is good about keeping the place clean; which is by biggest concern.. they have coin machine, machines with snacks and laundry supplies if you need them..they also have video surveillance as well..

Chong is so accommodating! She trues to have your laundry for you in 2 to 3 hours same day at no…read moreadditional cost. She is meticulous in folding and hanging clothes. I like supporting a local that has served us for years.

Very clean, friendly staff, plenty of machines. We are on vacation and of course the machines at…read moreour condo weren't working, so laundromat it is. Would recommend highly.

They do a great job with dry cleaning?? They are fast and are reasonably priced!! They have…read morebecome our new cleaners in Niceville!

Loved I can use my card on the machines. It's clean and their hours work for me when I need to get…read morethings done

Even on a busy day there were enough machines to accommodate everybody. There are people to great…read moreyou and answer questions. They take coin or card and have change machines for bills. Plenty of seating while you wait and even a snack bar. Great place to get laundry done while waiting out a storm before getting back on the road.

Clean, with extra large machines available. Easy to find and get to. They do use quarters and extra…read morelarge wash is 8$.

This is the cleanest, best-run laundromat I have ever used. Machines work as expected, with…read morevirtually none marked "out-of-order". Attendants very attentive and helpful. Even the change machine had paper cups to hold the coins. And it is comfortably cool inside. A rarity! But do note it is NOT a 24-hour operation; maybe that is why it is run so well.

I don't let anyone else dry clean my clothes and linens. Magic Touch is amazing and their staff is…read morehelpful and so friendly! Their prices are more than fair. I'm so grateful to have them near by.

They did a great job on my wedding dress for dry cleaning. We're able to get stains out others…read moreweren't able to.