Had an appt at 1pm.. got a text at 3:45 saying she just finished the bath. So my dog was kenneled…read morefor 3 hours before her bath? Groom wasn't finished until 7pm and when my husband brought her home she had a different collar on. We had a collar with an AirTag on it and never got it back because we were visiting 40 minutes away, it was late and the next morning we were leaving town early so I couldn't drive 40 min and back (opposite direction). I hate to leave this but if people need more practice/ sleep / organizational skills for things like this to not happen... the 3 stars are for how friendly, apologetic the groomer was and tried to work on getting the collar back but we just couldn't wait. She also worked with my dog with some behavioral problems she's recently development (boarding gone wrong) at 5 years old but I Just spent $10 for new collar, $15 for new name tag, $32 for new AirTag and another $10 for the dog collar case for AirTag. Check your dogs! And hopefully you live closer so your dog doesn't wait 3 hours before her groom.

They do a great job. I will definitely take my dogs back. Very great dog people who take a lot of…read morepride in their work.

I've been to their shops in Susanville and Chester. I've always found something my dog likes, and…read moreI've always been treated great. Joanie, Monty and staff are always nice to me, always loving to my dogs. I often visit the Chester store when I visit Lake Almanor to pick up a new toy for my dog. I haven't bought a toy from anywhere else in quite a while. Zeke's current favorite is the squeaky snake, squeakers all up and down the body, and it's lasted a long time. They have a nice selection of quality dog food, a wide variety of toys, and plenty of treats. It's worth the stop to explore, enjoy, and pick something up. My favorite part is taking in my dog, where he gets a yummy treat and some love while I shop. He won't even eat those dried out biscuits they sometimes give at the big-box pet shops, my picky boy. He's never had that problem at Treats! They occasionally have people-treats, too!

My wife got an almost "pocket dog". Apparently, this type of dog has to be spoiled. Or as I like to…read morecall it, girlified. It's as if there's a law or something. Well this place fills the bill perfectly. Lots of specialty products. And the inhouse groomer is very good. Really! Our dog is frightened of new people. But the groomer at Treats took lots of time, was gentle and did a great job at girlifying him! Now my wife won't take our dog anywhere else.

Avonna is an amazing groomer that we have gone to for years. I have 2 full size collies and they…read morealways come out looking great. She is very patient with their wacky behavior too.

Avanna is great and my dogs have always come out glistening. I really appreciate Avanna!read more

Terrible attitude!!!! Nasty personal skills with our animals x 6 mini dashound. Started off…read moregood???? Then one day it was over after many years??? She expects huge tips??? If she dosent like you dogs? Your done for. Would not reccomend her place for even a simple bath!!!! Stay clear for disopointment is around a near corner. Wayne brewer.

I loooove her! My family and I took our dogs to her for 15 years! She did excellent on my poodle…read moreand shih tzu poodle mix, but she also does amazing with my moms miniature Pinscher. She is very reasonably priced... I paid less than 60 dollars for both of my dogs with full poodle and teddy bear cuts, wash, nails, ears. She always went out of her way to give my dogs a little extra like nail polish and decorative bows or bandannas. Can't recommend her enough!

Michelle always comes through! I seem to always forget to bring up enough dog food for my fur…read morebabies and she's always got a bag for me. Recently, my big 120 pound baby chewed through her harness and she helped me pick out her personal referral replacement. Fit my big moose and she's now back to having a bad attitude towards the hindrance lol. A must go to for all your pets need.

Wonderful service! She took such great time with me and my dogs to make sure we got what we needed…read moreand that it worked. The attentiveness and patients was amazing. Very clean and smelled amazing! Highly recommend her for anyone with pets passing through or whom live in the area. Thanks so much for helping!

We like Urban Hound - they are good with our pups and the girls enjoy staying when we're not home...read more

Heather is so helpful and knowledgeable! I didn't know where to start with boarding my sister's…read moredogs. Thank you!

He is very knowledgeable, gentle with my dog and the convenience of him coming to my home is…read morewonderful!

Everything about this business is so awesome. I am so happy with his professionalism and dedication…read moreto his craft. I can tell he was very good to Frankie because when he was done with him Frankie was all tails and smiles. I liked him a lot as well and I just recommended him to my mother. I would love to use him every month but I am currently unable to do so, therefore I am hoping that my mom will be a good substitute as far as regularly scheduled visits go. I would recommend him to anyone who requires top notch services and care. He is one of the best groomers I have ever used (I have had dogs for my entire adult life and that's a vet long time)!

Staff was very friendly and listened to all my concerns and wants for grooming. This was my 5 month…read moreold Schnoodle puppy's first grooming and she looks amazing! Very pleased.

I've been taking my dog and cats to All Cats and Dogs for many years, and I can't say enough good…read morethings about them. My dog practically dances with excitement when we pull up--she loves going in for his grooming! They always do an excellent job, and I trust them completely. My Persian cats are regulars too, and they always come home looking gorgeous, happy, and calm. I call them the "dog and cat whisperers" because they have a special gift for making every animal feel comfortable and even enjoy the grooming experience. Truly the best!

Everything is great , Everytime we leave an appointment. We love Critter Cuts! Highly recommend!!read more

Great for my big dogs They clean them all up nice…read more Appreciate the availability and do a great job still