I've been coming here for a couple years. They have high capacity washers and dryers. Every worker…read morehere is friendly and helpful. The machines are top notch and there are some low traffic times. I come here probably every two weeks. I have a dog so, towels from the beach my bed clothes every time and some rugs are my regular items that I wash here other than my personal laundry.

I used to really like this laundromat. When I first started coming here (when they just got all…read morethe new, efficient machines), it was reasonable and the older woman who worked the morning shift was super nice. I always liked coming here to see her. After she stopped working there, anotjer nice older woman took her place. She was always helpful when the card reader didn't work and she would assist me. I just popped in today to do my bulky bedding, and I was treated rudely by a younger female employee. She saw me struggling with the card reader and didn't offer any assistance. I finally was able to get it to read my card on my own. After I loaded the card, I had to pee and asked if her if I could use the restroom. She said snappishly, "The key is on the desk". I went to the desk, and couldn't see a key (as it was under the rabbit stuffed animal Keychain). She saw me looking for the key as I was only a few steps from her. I reached for something that looked like a key and she said rudely, "No. Not that"!!! The key is the rabbit". Why didn't she just say that in the first place, or hand me the key like a normal person/employee as she was steps from the counter. The other issue I have is the prices have drastically increased. The large wash went up to $10.50 (at least a few dollars more than when I first started coming here. The dryer has increased from 25 cents per 10 minutes to 90 cents/10minutes. I'll find a laundromat that has nice employee before coming back here! The only reason for the 2 stars is that the wash and dryer machines are quick and you can get in and out in am hour.

I quit doing laundry where I live because it's a small laundry room and there isn't many washers…read moreand dryers and people are really inconsiderate with it and leave there clothes in the washers or dryers for a long time when other people need to do laundry too they leave trash everywhere. this is my go to Laundromat in HB it's never really crowded when I go plenty of washers and dryers it's always clean and the prices are good and my clothes are always safe here 5 stars 10/10

This is by far one of the best laundromats I've ever been to! The facility is always incredibly…read moreclean, well-maintained, and welcoming. The staff is amazing--friendly, helpful, and professional. A special shoutout to Bonnie, who always goes above and beyond to make customers feel welcome and taken care of. The machines are clean and work great, and the entire laundromat has a pleasant atmosphere. It's clear that the owners and staff take pride in keeping everything spotless and running smoothly. If you're looking for a clean, safe, and friendly place to do your laundry, I highly recommend this laundromat. Five stars all the way!

My friend is a regular customer here and has always been impressed by how clean and well-managed…read morethis laundromat is. The other day, after doing his laundry, he thought he had left his tablet behind and was in a panic. He returned to the laundromat, didn't find it, and called the number that was posted. He had to leave a message, not expecting much. Within JUST a few minutes, the owner called him right back. The owner spent over an hour on the phone with him, reviewing security footage, identifying him on camera, and even sent, via text, 17 video clips so they could trace what had happened. By reviewing these video clips, they saw that it had been tucked into his laundry basket the whole time. What stood out most wasn't just that the tablet was found--it was the genuine care and concern the owner showed throughout the process. He went above and beyond what one might expect in this situation. It's so refreshing to find a business owner who genuinely cares about helping their customers. That kind of empathy and service is something you don't forget. Highly recommend!

Wow, this place was terrific. I apologize. I don't have any photos, but trust me when I say that it…read morewas clean, organized, and the staff was so friendly and helpful. I highly recommend this place. We came here when our dryer was still being delivered, but we would totally use them again if we had a whole bunch of laundry that we needed to do in a short time frame (we've got three very active kiddos so laundry is a huge part of our life)

Back on the prowl to do my laundry...well I decided to stop by here at 0600 hours. What a pleasant…read moresurprise it's clean and the attendant shows up at 0700 on time very friendly staff. The machines are great and reasonably priced. It was my first time so I used the rear dryers later discovered they are the quick dry perhaps a little pricier but they dried quick and good. I do not recommend you switch as I did cause I sure don't want company when I do my laundry. Thank you

Decent concept, but the execution needs work. Unfortunately, most of the washers were out of order…read morewhen I came in, which made it frustrating to get anything done. The Bluetooth feature is a cool idea, but it only kind of works -- sometimes it connects, sometimes it doesn't. Also, the washer door seals looked pretty gross and could definitely use a deep clean. That's not something you want to see at a place meant for cleaning your clothes. Overall, it's convenient if everything is working, but maintenance and cleanliness need improvement. Hoping they get it together because the potential is there.

When I got to wash my larger blankets here's where I go. Very convenient laundromat that has a big…read moreparking lot, plenty of machines, and open late. I also like that it's near a decent Vietnamese restaurant so I can grab food while doing laundry or grab a drink at 7/11. It's in a good neighborhood where I feel pretty safe

The establishment is smaller than the one I usually frequent. The prices are double what I usually…read morepay for for the same size machine. I over heard some people chatting that the machines sometimes eat some quarters without counting that quarter (I usually count my quarters but was fairly highly lazy today). It cost me $30 to do laundry today instead of my usual $20 max. I might come back on an earlier time, if I do t feel like driving 4 miles to my usual spot.

Our favorite place for laundry days! So clean and always friendly workers! Great prices as well…read more Kevin and Gavin were awesome today - thank you Lucy's!!

Gavin went above and beyond with his customer service. I accidentally used too much detergent, and…read moremy clothes were full of soap. Without hesitation, he kindly offered to re-rinsed everything for me in the back at no charge. He even offered to clean up the overflowing soap mess, even though it was my mistake. His kindness, patience, and willingness to help turned a stressful situation into a positive experience. . Thank you again--I truly appreciate your help, and I'll definitely be coming back!

The best laundry wash and fold or regular laundry services in Newport Beach. You are literally…read moreacross the street from the beach. You are literally 100 steps away from Sancho's tacos from the bank from pavilions prime location, clean parking in the back cameras. I absolutely love it here and I could easily do laundry at home lol but it's just not the same experience. in other words I'd rather come here to my laundry‍ and if you have to make a phone call or text they are immediately responsive if there's no attendant available on site

Risk your clothing to be bleached!!!! I never use bleach…read morein public laundry machines, hoping the soap and intense heat is enough. Dryers are always eating your dollars, but once I emailed their customer service, I always got the refund within a few days, few dollars lost on some of the fryers I never asked for refund on. Using a laundromat isn't always the best scenario I am realizing. Just moved and hadn't had time to get a new dryer hooked up.

This place stays open very late until midnight. It was busy, and I arrived around 10pm to run a…read morecycle to wash my comforter. It is expensive here compared to other places.. it was $8.75 for a super large industrial load. It is $7 where I usually go to, but they close early. Besides the price being on the high end, it's nice in here with lively music and they have a vending machine with cold drinks. I like the lot it is in too. Lots of parking. It's pretty well lit inside and the facility is generally pretty clean and the customers seem very respectful and mind their own business. Not too sketchy or anything like that. I know the place I usually go to is a bit sketch lol. Anyway, it is great this place opens late! I was able to get my comforter washed.

Horrible experience! Hella dirty! Machines got mold on the inside where detergent goes in. Do not…read morego here! All the machines are moldy and nasty! It was my first and last time here. I usually go to a way cleaner laundromat in Anahim but since I needed to wash quick and time was of the essence, this was the nearest spot. Aaaaand well, NEVER EVER EVER AGAIN! GARDEN GROVE I AM DISAPPOINTED IN YOUR LAUNDROMATS! Whoever the owner is, don't need to be owning a laundromat. I can't imagine their own house looking! This gets no stars for me but I had to put 1 in order for my comment to post!!!!

My washer has bot been working for over a month now due to a backordered part. I came all the way…read morehere from Tustin after seeing that majority of the reviews listed cleanliness as one of its best qualities. It truly is a clean laundry mat (although I don't have many to compare it to other than back in the day apartment laundry mats).....anyways, I was here from 10-1pm and this seemed to be a pretty busy time frame as a lot of people came and went within these hours. Change machines worked and there was an employee here for most of my stay who was wiping down all the washers and dryers and sweeping the floors. The insides of the machines were very well maintained and clean too. Made my experience that much better and was relieved to finally get all my piled up laundry done

Nice establishment very clean. People are friendly not that expensive and I got to hang out there…read morefor a little bit after my finishing the load of clothes and I discovered an Irish pub so I get to go wash clothes and have me a drink and enjoy my Saturdays there at this place stay positive pay

Our washer broke and it was going to take a few weeks to get our new one so we needed a reliable…read morefluff and fold service. No local laundromat provided this service so we needed to find a pick up and drop off service. OC mobile came through! The pick up was quick, turnaround was fast, and the laundry was impeccable! Better than when we'd wash at home lol we liked it so much, we did a few rounds before our machine came in. Now we use them for bulky items, like our king comforter. Great business great service! Definitely recommend.

My review is based on self-service wash, I cannot speak on their drop off services as I have not…read moretried that. I tried giving this laundromat the benefit of the doubt but time and time I am disappointed. They recently raised their prices with their smallest front load washer being $4+. This would not be an issue if they properly serviced their DRYERS. I have to split my loads into lots of dryers just for them to come out okay and dry (on High mind you). $4 minimum washes + 6min/quarter of improper drying makes it no longer worth it.