If I could rate this business a zero it would be marvelous to show the unsatisfactory customer…read moreservice these people bring when it comes to their machine(s) eating up you're money while just trying to wash clothes. I can assure you that they don't care about this types of situation(s) that many customers might have had or still upon. If it happened once, it'll happen again. DON'T RECOMMEND AT ALL!

water machine is eating your money. doesn't even give u 5 gallong 1 dollar for 1/3 of a gallong…read moremachine broken af.

Review for Dry Cleaning Services:…read more My husband needed a shirt dry cleaned for an event on short notice, and Colonial Dry Cleaners exceeded our expectations. Not only was the shirt completed ahead of schedule, but the owner personally called me as soon as it was ready for pickup. That level of customer service is hard to find these days. The cleaning was done perfectly, and the entire process was quick and stress-free. Review for Alterations Services: I've brought in several clothing items for alterations, and the owner has never disappointed. The work is always done correctly, completed quickly, and ready by or before the promised date. What I appreciate most is that if an adjustment is needed after I try something on, she is happy to make changes without any hassle and truly wants her customers to be happy with the final result. Her attention to detail and commitment to quality keep me coming back.

We came into town for a Birthday and my husband needed his shirt and slacks pressed and they made…read moreit happen, last minute. Very friendly and helpful. And I have to say very clean and cute in a nice neighborhood.

Beautifully done but very expensive. I took two lightweight dress jackets in to be freshened next…read morecost 15 bucks apiece to get them cleaned, but they really didn't need much. I asked if they had checked the buttons to make sure they were tight and she said that they just checked to make sure that they are there not necessarily tighten them. When we think for that much they should double check seems buttons, etc. anyway they did a good cleaning job that's true.

This business is overpriced for the results they offer. I tried them once and that's enough to not…read morecome back.

I came here for 2 work shirts and and a pair of pants to be cleaned. They burnt the zipper on the…read morerequiring it to be replaced. Charger 45 dollars to clean the 3 pieces. I have got the same service items completed at multiple other cleaners for half the price. New to the area and will not be going back!

I came here after searching community pages on social media. I was turned away by a well known…read moreseamstress, that couldn't meet my deadline. I urgently needed 2 tween suits to be tailored within 8 days. I was told 4 days, impressive! Within hours after dropping off, I realized my husband also needed a suit tailored, he dropped off and was given a 4 day turnaround. Wow! 2 days go by and I realize I have 2 MORE shirts that needed altering. I stopped by again ashamed at my disorder but also shocked to hear all 3 suits were ready before the date I was given. 3 suits altered, and pressed in 2 days. The lady giggled and gave me a 4 day turnaround, but you guessed it, they were ready in 2 days. 3 suits and 2 shirts came out to about $250. For the quality and urgency of the matter, I'd pay it again. Highly recommend!

Beware! I've been a client there for years, but new management is horrible. They burned my pants,…read moreclearly down the seam where they were ironed. Manager said they were sunburned and refused to take responsibility. Also, they now staple the ticket to your clothes.

DO NOT TAKE YOUR CLOTHES THERE!!! This was the second time…read moreI had my St. John jacket dry cleaned. The zipper pull is missing some crystal strands and gold chains. They tried putting what was left of the crystal strands back with a makeshift cheap wire. I feel like the wire will rub against the fabric ruining it. The female at the front 1. Tried to blame it on the number of times dry cleaned--once I told her this was only the second time dry cleaned ever she then 2. Wanted me to call St. John to tell them the zipper pull was made defective??!!!--I told her she was incorrect as the zipper pull was what attracted me to purchase this jacket and it was well made. 3. She then said "maybe someone in the back did it. I will tell the manager"--she is the owner. "She said what you want to do?"--I told her not bring anything here anymore!

GOING OUT OF BUSINESS!! No accepting any new clothing for…read morecleaning as of December 16, 2022. Pick up your stuff if it is already cleaned. GOING OUT OF BUSINESS

Their telephone number is disconnected. I really need a place that is close to the neighborhood.read more

Disappointing experience - damaged my new dress and refused to make it right.**…read more I brought a brand-new dress with the original tags still attached to Save On Cleaners, expecting professional service. Instead, they completely ruined it. Not only did they fail to clean it properly, but they actually created additional stains on the fabric and took it upon themselves to remove the original tags. I have clear before-and-after photographs documenting the pristine condition it was in before I handed it over compared to the damage they caused. When I brought this to their attention to ask for a reimbursement for the ruined item, they refused to take responsibility. I had to go out and purchase a completely new replacement dress out of my own pocket because of their negligence. Bill the owner was rude and unwilling to work anything out. Save your money and your wardrobe--take your business somewhere that actually cares about customer service and values quality care. I will not be returning.

I rarely leave one-star reviews, but unfortunately, my experience with Save On Cleaners has been…read moreconsistently disappointing. On one occasion, a black brand-name sweater I brought in was returned as a completely different navy blue one of much lower quality. I gave them the benefit of the doubt, but on a second visit, one of my garments went missing, and I was told it was due to a miscount. Most recently, another item has gone missing, and I was asked to wait while they "look for it." To make matters worse, they offered a replacement that was not only of inferior quality but also six sizes too big. I understand mistakes can happen, but repeated errors like this--and the lack of accountability--make it hard for me to trust their service moving forward. I hope they improve their processes and customer care, as I would never want someone else to go through this.

Update on this review - the owner refunded me my money and took out the alteration they did so I…read morecould take it to a different seamstress. I kept my review up because I feel it is appropriate to tell the public that the dry cleaning is amazing, but the alternations are poor. I received a call today from the owner asking me to take down my review because it was misleading. I was stunned. Original review - I'm leaving three stars because the dry cleaning is great. The reason I am writing this review is to warn people to not take alterations here. I thought this would be a one stop shop, but they completely ruined my satin skirt. I took it in with the request of a small hole repair, and the person who did the sewing completely ruined it. I am attaching photos of the before and after. I intend to talk to the owner this evening to see what they can do. I truly cannot believe how bad it turned out. I could have done a better job myself.

Owl Cleaners has been our family dry cleaning service for years. Edward and his team are fantastic…read more We live in PG and work in Monterey but the quality of work and customer service make the trip over the hill to Carmel well worth the effort to keep our business with Owl Cleaners. They are a great team!

COME HERE! I had a dress from Mac Duggal that needed to be dry cleaned, this business was so kind…read more The stains from a wedding didn't come out of the dress through the initial dry cleaning and they washed and dry cleaned it again until it was perfect. My first time using a dry cleaning service in Monterey and will not go anywhere else!!! So professional and respectful of all the clothes!! AMAZING SERVICE!!! You will not regret using Seaside cleaners!!

Very friendly, transparent in time it will take, fair pricing, and very quick! I had taken in 2…read moredresses in for $15 each. They took good care of them. We had taken in many pairs of military pants, during the intake process they let us know of the previous damages to the pants that we didn't yet see. And told us they'd do their best but they went above and beyond!

I have been coming here at least once every 2-3 months for the past 4 years…read more The really, really good? It's CHEAP (!!!) and in a very convenient location. Also, it's same day cleaning The good? For the price, they do a solid job of dry cleaning. If your clothes aren't how you want them when you pick them up, they'll do a "do-over" with no fuss. Granted, the fact that you'll have to come back is annoying, but I really don't expect perfection when I'm paying between 50-75% less than I would elsewhere. Also, at least in my case, they've never damaged any of my clothes. Other places have, but not them. The not-so-good: They kinda try to push you out of the door when you pick up your clothes. Don't let it happen. Make sure your clothes are well done. Also, it almost always smells in there. One last note: I've had my cleaning done at more expensive places, and I do notice the difference. If you want your delicate silk blouse to look immaculate, your skirt to have exact pleating or your 3k dress to look perfect, you should know better than to bring it here. For me, this is a place to bring shirts, slacks, blazers, party dresses (e.g., from Bebe), and winter coats.

Dropped off ONE white button up on its own to be dry cleaned and spot treated for a little speck…read morestain. Went to pick it up the next day and the spot looked exactly the same so I asked if they could redo it which they did for no charge. Only problem is when I went back again to pick up the shirt there's was a fresh black stain right on the front near the buttons and the original much smaller stain is still there but much less noticeable. Needless to say I will never be bringing my business back here if they can't handle cleaning one shirt.