When you first walk in they're playing music and a worker is at the door to greet you. The worker was very polite and directed me to the waiver station so I could fill one out for my son. Once the waiver is done you go to the cashier who was very helpful and nice. Once everything is paid they issue you your wristband and the kids can start playing. I like that they have different areas with all kinds of activities to bounce around. They also offer bowling and laser tag. They play pretty good music too while watching the kids play. We got the $40 package and it came with 2 rounds of laser tag, 1 game of bowling, and unlimited time on the trampolines. Also there's a $4 charge for trampoline socks. For $40 I thought it was a reasonable deal, especially if you want to beat the FL heat and keep the kids entertained for hours. read more

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Came here for a birthday party. Had never heard of this place but there was lots to do. The kids had a great time. Would recommend if you're by the ucf/waterford lakes area. read more

Launch Entertainment Park - Amusement Parks Near Me - Orlando, Florida

After we signed the waiver picked two things to do. One of the one of them being bowling. The first one we started out on the trampoline side and then we moved to the tubes, but I could not tell when an hour was up. I was very lost, and did not want to go over our our limit. Then we ordered some food we thought would be a snack. Things were a little expensive, but I have to say we did get generous portions of the nachos the french fries and the chicken nuggets. Our second hour was two games of bowling. We were charged for the shoes, but then they didn't have the little kids sizes. It is a nice family oriented facility for the entire family. The one thing I do and would love to see was someone wiping down the equipment. read more

We've been to this location a couple times now for various birthday parties we've attended for children that are friends with our daughter. That's a large location with plenty of options for little ones to burn off their energy. The party rooms are well kept and clean, and they're quick to accommodate both food and entertainment for parties. They offer everything from trampolines to arcade games and more. Our daughter's favorite here is the zip line. Our favorite part of this one is that they have a bar hahaha. I have no doubt will be back for more parties in the future. Overall: A Solid party location for little ones or just a space to burn off energy on a weekend or weeknight. They do offer party packages if you're interested. read more

Great places to go with kids even adults like everyone will have fun no matter what they have bowling. They have the trampolines they have arcade games. They have a bar. They have good food. It's honestly just a great time. read more

Been here countless times with the family and it's one of our kids' favorite places. It's always clean, and they care about the kids' safety. Great selection of food & drinks too. read more

We came from out of town to attend a birthday party at Orlando Launch. Once we arrived, our son needed to go to the restroom, but the employee at the front refused to allow him to go until we filled out the waiver. Our child was visibly in distress and we explthe situation asking that he please be allowed to go to the restroom just before or while one of us filled put the forms. The employee continued to refuse saying this was policy. While I understand that children may not be allowed to jump in the equipment without a waiver, there is no reason for refusing to allow a child whose admission has already been paid for by the host to go to the bathroom just because the waiver has not been filled out yet. My spouse brought this to the attention of the manager and she not only did not apologize for what happened, but agreed with the employee for not allowing our kid to go to the bathroom! They obviously don't care about the kids or their customers. I would stay away. read more

I was here for a kids' birthday party, and what should have been a fun day turned into a very unsafe experience. Another patron became extremely aggressive toward our group, claiming we had "taken his table" even though staff had told us the table was available and there was no sign indicating it was reserved. He was yelling, threatening, and came close to starting a physical fight until his wife intervened. What made this much worse was management's response. Even after acknowledging (based on video footage) that he was the aggressor, they did not remove him from the facility. Instead, we were left feeling unsafe for the remainder of the party, which completely ruined the experience for both kids and parents. This is supposed to be a safe, family-friendly environment. The way this was handled showed a complete disregard for guest safety, and because of that, we will not be returning read more

This place is pretty amazing. It is fun for the whole family. I was there to celebrate my grandson's 6th birthday and it was great. The kids had tons of fun and us adults too. Men were happy because they sell beer, and there were some fruity drinks too. The food was delicious too. Specially the loaded fries I bought. Wow! Really cool place for the whole family. read more

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I had a blast. It was my first time here. I typically similar entertainment centers closer to me but I wanted to try launch this time. Nothing better than feeling like a kid again. There's so much to do for the whole family. My kids did the 2 hour trampoline park, we had an hour of bowling, a game of laser tag, one virtual reality and one round of axe throwing for the adults. Since it was on Sunday, they had unlimited mimosas from 11 am - 3 pm for $15. The staff was friendly and welcoming. The price is the same as most locations that offer this experience. I would done 5 stars but the virtual reality room needs to get fixed. Lol. But I would definitely go back! read more

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Jarvis and Jayden are good hosts, the provided enough information and helped out by providing information to assist the party in a timely manner. Thank you! read more

Best for teenagers. Food is perfect for kids. - Small arcade, not for small kids - trampoline area where you walk is also the the area used for kids to run full speed to launch up a running half pipe. I saw three kids and an adult get plowed within an hour because there is no sign that you're walking through a running track. - no security - axe throwing is right next to the toddler zone.. real smart read more

Launch Entertainment Park - Soft play area for toddlers and children - Amusement Parks Near Me - Orlando, Florida

We had our two son's birthday party here & it was also our first time visiting. We were totally impressed. We were instantly greeted, directed and guided by our dedicated party coordinator. Jarvis and Jaden went above and beyond for our kiddos birthday & our entire party was a success! All of our guests had a great time & I think this was our little one's favorite birthday yet! Needless to say, we will be back!.. and it is mostly because of the service we received by Jarvis and Jaden! read more

This place has a little of everything. Trampolines, arcade games, laser tag, bowling, zip line etc. There's a small area for 8 and under (which has a few massage chairs). Everything else is fair game for kids and adults. I did like how clean everything was. The food was pretty good as well, we had pizza, nachos, and ice cream. They also have a bar serving alcohol. I'm giving 4 instead of 5 stars because they always seem understaffed, which leads to issues trying to use the laser tag and bowling. Also you HAVE to purchase the Launch socks, even if you already have non-slip socks. A rip-off. Otherwise a good time. read more

My husband and I drove almost an hour to come here with our 14 month old. We came specifically for the soft play area. We came on a Saturday night around 8:30pm and it was somewhat busy. So I am only reviewing the soft play area since that is what we came here for. It was very very dingy and dirty. Looked like they haven't wiped anything down in a long time. We didn't stay long , I was scared that my little one was going to get sick or pick up something and put it in his mouth. There was garbage everywhere. It was also very dark inside. Won't be back , I would not recommend bringing your LO here. read more

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This place sucks.. it stinks in there, staff is rude and now my kid hates me cause I took him here for his birthday.

Had a great time with the family today. Get there early with low crowds and the entire place is basically yours. Also, Sundays it's bottomless mimosas for $15! read more

Celebrated my daughters birthday here. The staff member in charge of my group was timely and helpful as the kids ran through the park. The arcade games were kind of funny acting when using my game card, but all and all the kids loved it. The laser tag portion was a lot of fun. There were good spaces to hide and even our 6 year old teammate was able to play and grab points. The music with the live dj was a nice touch. Oh and the obstacle course! That sucker is hard! I was exhausted by time it got to the end and now I have to go back again to figure out how to go up the ladder This place is definitely a teen hang out spot. read more

Launch Entertainment Park - Dodge ball - Amusement Parks Near Me - Orlando, Florida

Fun for all ages. We took the little ones to play in the indoor playground area and ordered some drinks and bar bites for the adults. I personally am a fan of the wine flight, like a tasting only bigger glasses of three wines of your choice. The frozen drinks are popular and abundant, but a little on the sweet side for me. The little ones love going to the trampoline park and playing games in the arcade. On a Friday night it can be packed with teenagers playing basketball and video games. The bowling area looks like fun but we have not tried that yet due to our mixed ages group. Staff are friendly and helpful, although on busy weekend evening an extra bartender would be helpful. read more

Launch Entertainment Park - Happy hour wine flight - Amusement Parks Near Me - Orlando, Florida

I will definitely have to bring the kids back to this place again. It's a great way to let the kids work off their energy with so many different activities. I think it might be fun to go with a group and the adults can grab beer and hang out while the kiddos do their thing. The staff is really young but they're very helpful and work hard to help everyone have a good experience. I also appreciated how serious the staff was about making sure kids followed the rules so no one gets hurt. All in all, my only complaint was needing to wait 2 hours to get in. Perhaps that was my fault for going on the day of the grand opening. I will be back for a more well prepared day of fun soon. read more

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We went there for someone's birthday. It was super fun. Everybody was nice. The trampolines are bouncy. It was a little messy, but I didn't really care because that was the toddler area but it's really fun and their pizza is great and so is their chicken. I hope this review helps. read more

Had my son's 5th birthday here and it was awesome! We got the upstairs VIP room and had a perfect amount of space to enjoy everyone! read more

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OK so I have to say I'm not terribly disappointed with this place. The jumping area is huge. There's lots of space and trampolines for kids all ages to bounce around. There's even a zip line type thing here. There's also a little kid zone with slides and there's a soft area for infants overall it's a good value especially if you have more than one kid and one of them is under three years old kids under three or free and they are allowed in the soft play areas at no extra Charge, the package to do the jump zone and some arcade time is 30 bucks plus they make you buy their specialty socks which is an extra charge. They have a personal size children's plain cheese pizza for about $15. There is an up charge if you use a credit card to pay But overall this provides hours and entertainment on a bad weather day for little ones and big ones alike. It seems like everyone from age 5 to 15 is content bouncing around and in the hours that I've been here there's been no major since plus they have a bar they have a happy hours and they have winter camps. They also do birthday parties plenty of bathrooms Which are fairly clean so that's helpful too. read more

I attended a kids birthday party here with my child on Saturday. It is a trampoline park with ninja warrior type activities. The activities here are dodge ball, trampoline basketball, arcade area, playground area and laser tag area. My child had fun at the birthday party. The cons were: 1) The women's bathroom had no toilet paper at all in any of the stalls and three stalls had out of order signs. 2) The party room where the pizza and cake were served smelled bad. read more

Celebrated on Saturday my grandsons 8th birthday! It was amazing! My so bought a package, I ordered great pizza wings outstanding and unlimited beverage for kids. I must put a shout out to Brianna , and Evelyn. InitiLt for planning spoke to Bria, days closer spoke with Evelyn. Both young ladies ate an asset to tour company as representation for your company! Bria , happen to be rheter on Saturday, completely accommodating and so pleasant! Thanks to Nadine/ overseer managing that all was well and the person my son paid. As the grandmother, who did the footwork/ preparation, was very pleased with it all and my Grandson and friends had so much fun. read more

Surprised my granddaughter on our monthly grandpa and grand daughter date. We both got the 2 for 25 ticket. She did the 2 hour bounce and we did laser tag and video games. You have to do the trampoline first that's when your 2 hours start. They give you green socks to wear. She had a blast doing the zip line, tried the warp wall, trampoline dodgeball and just jumping. They have a full bar so you can have a drink watching. They have a small ninja warrior course. It she kept falling. After the 2 hours we up we then did the laser tag. That was fun. They also had bowling, ax throwing and VR area. We both had a blast. It got busy when we was leaving and they also had a lot of birthday parties going on. We will go back read more

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This place is not kid friendly. My 11 year old played the cut the rope arcade game, and was able to cut the rope on the first try. After taking her prize from the machine, the employee came and took it from her. They said that she couldn't have it because it cost $150 and she was on an unlimited play card. They said that the card shouldn't have worked on the machine. So, because the card happened to work, and my kid was skilled enough to win on her first attempt, she was humiliated by an employee in front of everyone there with her, taking it from her, and not letting her keep her winnings. They tried to "make it up to her" by giving her 2 much lower valued squish mellows instead. That just proves that they are aware that she won, and tried to keep her quiet, while taking back the expensive win. If you happen to win something from the machine, make sure you take it to your vehicle immediately, before they try to take it from you, because you won a $150 + prize for only $1 read more

Staff and training to the employees when processes specifically when this is a family place.

This place is so much fun. My kids enjoy all there is to do here. You have a set time to jump and then the option of laser tag, bowling, and axe throwing! There is a dodgeball pit, a toddler section, zip lining, and more fun for the kids on the bounce side. The arcade space has a good selection of games. There is even a bar (with frozen drinks) for the adults to enjoy. The parties here look pretty cool. Over all I think it's a great place to come with the family. I wouldn't recommend the food, it's priced high for the quality. read more

Launch Entertainment Park - Amusement Parks Near Me - Orlando, Florida

This is a good place for kids 8 and up. If you have small ones they can be easily lost as there are way to many levels to keep track of. The pizza is decent and the available activities for bigger kids and adults are nice. Side note: don't use the massage chairs unless you want to be violated. There a "massage/pressure ball" that goes right between the legs. The picture shows it's the thighs but It's not. I had to sit sideways in the chair. read more

Launch Entertainment Park - Amusement Parks Near Me - Orlando, Florida

Total chaos- one girl with a whistle. Nobody is helping or around and it's literally chaos. Teenagers in the toddler park not letting them pass or running thru it fast or getting stuck. Told management-they said ok no problem. Very $$$ chaos. Never again. read more

The worst service... The stupidest attitudes... They give teenagers the run of the show, and they act like they have a flipping clue about anything. Run to another place and never come here if you want to have your IQ remain intact. They make McDonald's look like the service award winners of a lifetime. Plus, it was disgustingly dirty. read more

Customer service is non existent. I started with buying the passes, I asked for the one I wanted... she then picked up her walkie talkie and talked on it for 5 minutes. Someone finally came and took her place, so we could get started. Later I waited in a huge line to get icees just to find the machine was down. Again I went through multiple cashiers to even get that info. So I asked for ice water. They continued to take other guests orders, taking 10 to get some water. The attitudes and irritated looks we got for asking questions or placing orders was annoying. I spent $93 to let 3 boys play on trampolines for 2 hours, and 1 round of laser tag for maybe 15 minutes. The place is so packed there's no where to sit. Overall not worth the money read more

Great customer service! Nadia was very thoughtful and got back to me in a timely manner. My students talk about Launch all the time, they love it. read more

Visited Launch today to book a party for our son. Anthony was beyond helpful in helping us book the party that we wanted and gave us a run down of how things will work the day of. When I came in a few weeks ago, the girl told me to just book online but I wasn't able to. I'm so grateful that we went in today and were able to book in person. Again, Anthony was very sweet and patient with us. Can't wait to see my sons face on the day of his party. read more

I have just returned home from a long and trying experience at Launch. I believe it should be well known that while this park has a lot of potential -- that's all it has. I was having a wonderful experience until I was rudely told to move by an employee. On top of that, when I went to go grab my children's shoes from the eating area, I noticed what looked like mouse droppings next to the seat! I have lived on a farm for years and I KNOW what mouse droppings look like. When I brought it up to a worker, they said they already knew they hide mice and laughed, stating "There's a few there." It was revolting to know they could just sit there and laugh. I immediately grabbed my kids and left. Be EXTREMELY careful because they definitely are not boasting about cleanliness in the eating area. Will be posting pictures if I return and am able to find it again. read more

While a great concept is there it failed on delivery. I went yesterday during the soft opening and left completely disappointed by the experience. The facility itself is very nice and modern. Different zones such as laser tag, bowling, trampolines, and arcade. Check in is fairly quick requiring a wavier to be signed before you can pay for your activities. I chose the pick three option and did bowling, action pass, and laser tag. Bowling: When we where given our lane number to sit we arrived to a mess that had never been cleaned or sanitized. Literally food and trash everywhere and no attendants around so we had to go find someone to ask if it could be cleaned. Also the lane broke down at least 4 times during the 10 frames so we spent a lot of time waiting for attendants to notice. We ordered food when we sat down and it legit came out after all 10 frames were completed so that was a bummer. They forgot our fries which then took 45mins to be done well after we finished the food so we just didn't even pick them up. Also we have to ask for plates when our pizza came out which required my husband to go get himself which I thought was crazy... why wouldn't plates be given with food? The food was not good. No seasoning and just bland. Also they only offered soda no juice which my family doesn't drink soda so really no options. Action Pass: The trampoline part was fun. Tons of space to spread out and enjoy all that it has to offer. My kids loved playing dogball and the ninja warrior set up. I do wish that the attendants in this section were watching move because I saw alot of issues that could lead to children getting hurt. Mind you all of the attendants were teens. I do love that this is a place for a first job but I saw alot of workers just mingling and hugging that needs to be addressed before a child is hurt. Laser Tag: This was the best part of the night. Loved the facility for this activity and it was a great work out! They had a live dj which was nice but way too loud and some of the song choices I thought were a tad inappropriate. Overall experience wasn't the best. I do understand it was a soft launch so hopefully the kinks get worked out. It has great potential for sure but unsure if I would be back. read more

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What a cool hangout spot for all ages! Drove by this place after a full day running errands. When this place opened, we got a bunch of advertisement in the mail so it was about time we popped in. When you enter, it's definitely overwhelming. It has everything a dream arcade would look like, but a lot more advanced. They have air basketball (play basketball on a trampoline), laser tag, real bowling and VR + a full arcade, kitchen that's mostly pizza, a milkshake corner and a bar that has slushies and beer (no liquor). The place is pretty affordable and have great deals. My boyfriend and I had a couple of beers and bought the $30 game card that has 130 credits, which lasted us a good amount of hours there. Would definitely come back! The staff is friendly and the place is pretty clean considering kids are running around the place. They also have billiards for adults that you can swipe your play card with! read more

Launch Entertainment Park - Amusement Parks Near Me - Orlando, Florida

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Nadia and her team were absolutely amazing hosts. We took our middle schoolers here for spring break and we had a blast. The attention to detail from the moment we arrived up until we walked out the doors was spot on. Thank you Nadia and team for loving on our kids and families! Will read more

Highly disappointed with my experience here. Very unorganized and unprofessional. The kids that work there aren't working, they are only socializing with each other. Random girls would be going to the back room throughout the night as well. This place has potential only if they hired professional workers and brought structure to this establishment. read more