We really like this place, its vibe and the hostesses are great. We really like the coffee too, but if we had a suggestion it would be around the bagels. They are listed as toasted on the menu but they're actually barely warm. It's like it eating warm bread instead of an actual "toasted" bagel. In the past we've specifically asked for it to be toasted. It was still just warm. The same is true for the sandwiches. The bagels are steamed which makes them chewy. We still frequent this place but we don't eat here. I used to love the bagel with lox but twice when I ordered cream cheese on the side, so I could limit the amount, it came slathered in cream cheese with extra cream cheese on the side. Sorry to offer suggestions but am really trying to help. We personally at least would order food if toasting was an option and steaming not an automatic on sandwiches. Again, great vibe. read more