Kelvin was very responsive and set up an appointment very quickly. He showed up on time and did…read moreamazing work, the difference in performance between before the cleaning and after is amazing. I highly recommend Grill Guy if you need your grill cleaned.

Showed up on time. Did the cleaning job thoroughly without using any harmful chemicals on the…read moregrill. Cleaned up the garbage and debris.

I hired The Grill Doctor on 11/18/2025 to repair my Kamado Joe Classic III grill. I was told parts…read moreneeded to be ordered and that they would return the following week to complete the installation. The repair was never completed. Over the next two months, I followed up multiple times via text, email, and phone. On several occasions, I was told the required parts were "in transit" and would arrive "this week." That explanation was repeated, but no installation was ever scheduled. On 1/29/2026, I requested either a confirmed installation date or a refund. I was told scheduling would be coordinated the week of 2/9/2026, but that did not happen. A final follow-up on 2/23/2026 received no response. As of today, the service remains incomplete. I recommend carefully reviewing public feedback before hiring this company.

I would advise against using this company. They came to our home in January to do a standard…read morecleaning of the grill and determined that some parts needed to be replaced, rendering the grill unusable. I should note that they no called, no showed a few times before actually coming out. They did not come out until April to replace these parts, rescheduling several times after consistent nagging from me. They will not answer the phone and only correspond over text (if they even respond). After we finally got them to come out, they demanded payment less than 24 hours from completing services and before I even had the chance to validate work had been done (it was a holiday weekend, and we were out of town). They were very persistent in their effort to collect payment, texting me multiple times a day and threatening to engage an attorney and then take a "mechanical lien" on the property (which isn't even a real thing). At this point, we'd tried to remit payment twice but there were issues on their end. all of that to say, I do not recommend this company. find someone else.

They did not have what I needed but did do everything they could to help including referring me to…read moresomeone that could help.

Uhhhh . . . your website is broken. I saw your ad in this weeks Greenville Journal advertising a…read moreclearance sale and wanted to see what furniture you have. As ready-to-buy as I am, I don't think I will be running over to your store in the off chance you may have something I would want to purchase. Maybe next time.

I called Flow for washer/dryer service. They came out the same day & fixed my dryer. There was a…read morepart needed for my washer so they ordered it and called within a few days to install it. Very prompt & did very good work. I would definitely use them again!

I am gaving an emergent issue with my refrigerator for the last 48 hours and I realize some…read morecompanies may not work or want to work over the weekend or holiday weekend, but it would have helped to have the business get in touch with me after the initial message. My next messages went unanswered and it adds stress to an already stressful situation. All our food and frozen items are going bad now.

I definitely would never buy another appliance from appliance. I purchased over $12,000 worth of…read moreappliances for my new house. The installers were completely incompetent and they hooked up the water but not the drain so when we first used the washer, it resulted in water running down to the first floor through the ceiling. I might add that we spent $950 to have the appliances installed correctly. I have built other houses and never had that experience! When I called to complain, the sales person said it was our fault for not checking! He was very rude and he basically hung up on us. Also, the builder who is a very good builder noticed how inept the installers were. They didn't seem to know what they were doing. please find another appliance store.

The worse customer service EVER!!! We paid for a stove that needed to be ordered. We paid in full…read morein advance for the stove. Called to check on the order. Was told the stove we ordered (and paid for in full) had been SOLD, and we would have to pay an additional $200 to order an additional stove. This was ONLY the beginning of a terrible experience. The oven door shattered after only 6 months and had to be replaced. Then, a few weeks later, a terrible clanking sound and a burning smell would start when the oven was turned on. It was LOUD! We called Blueridge and they told us we would have to contact the manufacturer. They didn't offer to have someone come and look at the stove, nor did they offer ANY advice. We finally found Appliance Grandmasters, who came out and fixed the stove. Turns out, the problem was that the fan had been damaged during transit! The repairman was able to fix it in 15 minutes! Hats off to Appliance Grandmasters. HIGHLY recommend them! As for Blueridge, absolutely the WORST CUSTOMER SERVICE EVER!!! And, our salesperson, Lewis, is absolutely worthless.

This is an update to my November 2025 negative review. After seeing the review Teresa called me and…read moreMike has been out to correct the original problem with the fireplace and cleaned the soot from the house. He is a super nice person, and does excellent work.

AFTER being left with an unfinished job by a another company who turned out was not full service…read more(and did solid 'B' work) -- didn't do surround, could only get doors/handles in black, and didn't actually install the fan for which we paid -- we found MIKE and FLAMEPRO. Mike personally inspected the fireplace and made suggestions, including to the work already done by the first company. He is extremely knowledgeable about fire safety, best practices, and probably anything about fireplaces. He and his team left us with a beautifully finished product, including doors and handles to match the tile. Beautiful ending to a rough start. We are super glad we found Mike, Teresa, Steve, et al at FlamePro!

I am so disappointed in this place. I used to go all the time for their tenders and fries, but…read morenever again. All the ladies I've interacted with have been absolutely lovely, until I met the woman who claimed being the owner. Their card reader wasn't working so I counted out some cash I had in my purse which ended up being about $2.30. I told her I'd just get some drinks then. I was looking for deals like 2 for $2 or something like that so I could also get my boyfriend a drink when she started yelling at me to get out.. I said what why? And she said it was because I was "taking too long". I don't know if she thought I was stealing or what but for the record I was wearing tight shorts, a slim jacket with no pockets, and my purse was the size of a clutch. I have never stolen any thing in my life nor been yelled at or kicked out of any establishment. I was just browsing drinks. It was very very odd and honestly a bizarre way to treat someone. As I was walking out the door, I managed to get her face on camera on the off chance she is not actually the owner (when she said she was it didn't sound entirely truthful, it was almost hesitant) and the real owner wants to see. When she saw me taking the picture she leapt over the counter trying to snatch my phone. If she was fast enough to actually get it, that could be reported as assault and damage to personal property. Again, I'm so sad I will not ever return to this establishment. The other ladies are so great and my boyfriend goes and gets tenders and fries at least 3 times a week and have probably spent a small fortune here over time since it's the closest convenience store to us. Very disappointed. I left out her face on purpose for privacy but also kindness, which she showed zero to me.

Very good store on my birthday the very sweet owner took me in the store after figuring it out and…read moregave me a whole case of free prime thanks Bob! If there was a higher limit than five stars it would've that