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Taylors, SC

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Saluda River Ironworks

4.0 (1 review)
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5 years ago

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RGA Construction

RGA Construction

(3 reviews)

Hired RGA Construction to extend my exiting retaining wall by seven feet. They completed the job…read moreOctober 7, 2024. The new extention looked very nice and matched the old wall so we were happy with the results - until it began to rain. Water began to seep under the wall and within a few months had created a channel under the wall. Water, mud and gravel began to wash into our neighbor's yard. It has gotten worse every time it rains. I contacted the owner of RGA Construction on April 1, 2025 asking if he could look at it and let me know what might be done to remedy the problem. He replied that he would come by on Friday April 4th. He never showed up. He never contacted me. I have asked him four time since then if and when he could come have a look and he has completely ignored me. He has not responded at all. In my last message on May 12, I mentioned that I would prefer to deal directly with him and hoped that he would stand behind his work. Still, no reply at all. I finally wrote up a complaint to the Better Business Bureau. He ignored their questions as well. It is no surprise that RGA currently has just a D+ rating with the Better Business Bureau of Upstate South Carolina. RGA Construction simply does not care about the quality of their work or about customer satisfaction or about their reputation as a responsible business. It is very frustrating trying to deal with a business that just doesn't care.

We hired Roberto and his crew for a paver patio along with a patio cover and everything came out…read morebetter than we could have imagined. His pricing was fair, he was very communicative and the quality of work was exceptional. They are very organized and detail oriented. We would highly recommend and can't wait for phase 2 of our project later this fall!

Henry Construction

Henry Construction

(10 reviews)

*EDITED review following business owner's reply…read more 1.5 year old 6ft wooden privacy fence staining job I paid for. VERY patchy. My fence now has stripes and spots ALL over it. I'll let the photos speak more to the quality of work. Tried to contact both Henry Construction-Fencing and the contractor/contact they gave my information to that performed the work several times after the job was done (including pictures) and it still has not been fixed/corrected. Would not recommend reaching out to Henry Construction Fencing for staining needs in the Boiling Springs area as the contractor/partner they use produces this type of work.

I would give Henry Construction 0 stars if I could. We got a quote for our fencing in July of 2024,…read moreand made a deposit in August of 2024. The work was approved by our HOA, and a contract was signed. Work was to begin about the 2nd or 3rd week of September. When I didn't hear anything by the end of September, I texted to let Henry Construction know that my husband would be in the hospital in early October and I didn't want them to show up then. Still no word back. By late October, I texted again regarding when work might start, and I didn't hear anything back. On October 29, and again on October 30, I made calls to Henry Construction and left voicemail. NO RESPONSE. On November 1, 2024, I texted the Henry Construction sales rep asking what the timeline was. NO RESPONSE. I also sent a message to Henry Construction on their FB page, and had no response. On November 26, I made a call to Henry Construction and left voicemail. NO RESPONSE. I chatted with the Henry Construction website: NO RESPONSE. We decided to do business with this company because my husband is a veteran and Matt Henry was a veteran (now I'm not even sure that is true). We thought, as a veteran, he would be a man of integrity. At this point, he has not replied to any correspondence of any kind... that is not integrity. We want our deposit back and apparently now have to take this man to court in order to try to get it. An update as of mid-December... we happened to see and speak to a former employee of the company and have found that we are one of several customers who put down deposits for a new fence and have not received our money back, nor has the work been done. So now we have NO fence, and NO money to continue that process.

Heavenly Home Improvements - Screen Rooms

Heavenly Home Improvements

(13 reviews)

Shawn at Heavenly Home Improvements worked on a power outlet, weatherstripping and a door…read moreinstallation for us. On the small projects, he did an excellent job and was very thorough. On the door installation, he had to leave for a family emergency and I agreed to finish the job with some paint and caulk. However, another builder subsequently inspected the job and found that the framing required extra wood shims and I had to hire someone else to fix it. The prices were a bit higher than other handyman services. Overall, I think Heavenly Home Improvements is a decent choice for small projects but buyers may wish to compare hourly rates first.

The first coat in the stairwell did not cover well; original paint could be seen in several places…read more They came back to roll a second coat, but did not "cut in" along the edges. Once dry, this left a visible jagged border along the ceiling lines, corners, under the railing, and into the family room at the bottom of the stairs. Apparently, the original gallon and the new gallon weren't mixed together for this project, so the tints were slightly off. So, the original work wasn't satisfactory, and their recommended fix created an even bigger problem - all the while assuring me that everything would dry evenly and that I would be satisfied. And all that, by the way, after I pre-paid for the work to be done. Their solution to the whole debacle was to make excuses and charge more money. After dealing with the frustration, and a lack of communication and timeliness, I did not agree to the extra expense. In all fairness, he did offer a bit of a discount to make everything right. Shawn is a nice guy and a member of our community, which makes this experience - and this review - all the more disappointing. On the bright side, the hallway and the ceiling look great. We're grateful for that.

Saluda River Ironworks - fencesgates - Updated October 2026

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