We love this place!…read more Our experience with Josh Heald at Volcano Harley-Davidson was, without a doubt, the best we've ever had at any Harley dealership. From the moment we walked in, Josh made us feel welcome and genuinely cared about making sure we found exactly what we wanted. He went above and beyond to make the entire process smooth, stress-free, and seamless. His professionalism, friendlimess and attention to detail made buying our 2026 Harley Trike an enjoyable experience from start to finish. What truly stood out is that Josh didn't just help us purchase a bike--he made a lasting impression and what feels like a lifelong friendship in the process (and gratefully continues to check in with us). If you're looking for someone who truly puts the customer first, ask for Josh Heald. We couldn't be happier with our experience and highly recommend both Josh and Volcano Harley-Davidson. We will definitely be back! - Reggie & Jelynda

I can't say enough great things about my experience with Devin Dyer and the team at…read moreHarley-Davidson. From the moment I walked in, Devin made me feel welcome and treated me with genuine respect. He was incredibly knowledgeable, patient, and never made me feel pressured. Instead, he took the time to understand what I was looking for and helped me find the perfect fit. What really stood out was Devin's professionalism and passion for what he does. He made the entire buying process seamless, answered every question honestly, and made sure I was comfortable every step of the way. It's clear he truly cares about his customers and takes pride in delivering an exceptional experience. If you're looking for someone who is trustworthy, transparent, and committed to outstanding customer service, ask for Devin Dyer. He sets the standard for what a sales manager should be. I couldn't be happier with my experience and highly recommend working with him. Five stars!

Tried to do business but Mr Michael Maes had such a poor attitude and his open racial hostility…read moreprevented me from desiring to do business with him...

I bought a boat from Cars-R-Us, long distance, 300 miles away, through Craig's List with a deal…read moreover the phone. I was leery since there's a dozen ways a deal like that can go south, and Cars-R-Us looks like a backyard operation that had outgrown the yard. But it has been a great deal all the way. The CL description--photo, write-up--turned out be accurate in all respects. The one glitch was the kicker-motor, a Merc 4, that had a start-and-die problem but Mike wrote a $200 contingency into the sales agreement, and when the carbourator did need work, and I notified him, the check was in the mail that day. Good guy to deal with--honest, knows his product, and goes out of his way to make it work for the customer.

Great service and communication. Kent listened carefully to what I needed and set-up my KTM…read moresuspension for me. Even went the extra mile(s) by accompanying me on a ride to test it out, make sure everything was dialed in, and teach me more about adjustments I can make on my own. Glad I went with Swick's and I'll be back.

Kent Swick is a class act. I was very impressed by his customer focus and attention to detail. He…read moremade sure he understood my needs, clearly explained the options, and then delivered the best possible setup all at a fair price. I've had both of my bike's suspension setup and serviced by him and his service has made me a loyal customer. Suspension is the number one upgrade to improve your ride and I trust Kent to get it right.

Excellent customer service as well as a quick and easy process!!…read moreAspen is fantastic!!

friendly fast and just awesome highly recommend if you're…read morelooking for a loan definitely check them out.

Outstanding customer service…read more Had a part break on me, they sent me a replacement no questions asked. I can't explain how relieving it is to ACTUALLY GET outstanding customer support when it's needed instead of a frustrating wait or difficult process. 5/5 stars. RevRides is the luxury car dealership of the E-Bike wold, with out the luxury markup.

(1 Star) I am…read moreextremely disappointed with Vetra's customer service and the handling of my warranty battery replacement for my Vetra Blazer e-bike. The battery stopped working while it was still covered under the one-year warranty. I followed all of the required steps provided by Vetra, including submitting the original receipt and all requested information, and returning the defective battery using the specialized shipping box and process required for shipment. I stayed in close communication with customer service throughout the process and did everything requested of me. After completing all required steps, I was told "Once the package has been dropped off, please send us a photo of the drop‑off receipt. As soon as we have proof that the battery is on its way, we'll be able to send out your replacement." The response to sending proof of shipment I received from customer service was: "We informed Vetra and are just waiting for the next steps once they receive it." That response was nearly three weeks ago, and I have received no further updates, no timeline, and no information about when my replacement battery will be shipped. As well as no response to any of the follow up emails I have sent them. The expectation was that a new battery would be sent under the warranty, but instead I have been left waiting with very little communication or support. A warranty is only meaningful when a company follows through and keeps customers informed. Unfortunately, my experience with Vetra has been extremely frustrating. The lack of communication, unclear process, and lengthy delay have been unacceptable. I hope Vetra improves its customer service and warranty support because customers deserve timely updates and a company that stands behind its products.

I could talk all day and not have enough time to say all the good things about Thunder Mountain…read more They are responsive, accommodating, thoughtful, and kind. Earlier this year I broke down on the side of the road and called them; they arrived promptly and were able to provide a roadside fix so I could get home safely and get a permanent repair in place. It was a hot summer day and I was stuck on the side of I-5 without water or shade and the owner called in one of his team that was off that day to come get me since the on-duty rep was out on a tow in another area. They went to great lengths to make sure someone was on side promptly and I was safe and assisted. Months later, my bike broke down at home. I wasn't able to be with the vehicle and ride to the shop with Thunder Mtn, but because of my first great experience I knew they would always act with integrity. They picked up my vehicle from home and took it to the shop for me, calling when they were onsite and loaded up and right after it was dropped off at the shop. Butch, the owner, communicated well throughout and is such a kind person to boot. He, as his employees, always act with the utmost integrity and thoughtfulness. I have Thunder Mtn programmed in my phone now, and they're my go-to for towing and roadside assistance. They're always there when you need help. They make it all so easy - thank you for your service!

Aaron just brought my Roadmaster back home to Langlois Oregon, about 375 mile trip one way for…read morethem. They picked up at ProCaliber which has played games on returning bike, so Thunder Mountain was called in. Thunder mountain had transported bike back 1.5 years ago. They are great in transporting motorcycles. STAY AWAY FROM PROCALIBER, they seem to damage bikes instead of fixing them!!!