Do not want to diminish others' complications. However, I flew with them twice and both times,…read moreflawless. Staff are always professional and cheerful. Expedient service throughout. Went economy both times and it was comfortable. The only time is a little snug if a passenger in in front of you Leans all the way back. My flight from Sydney to Indonesia ,They kept us constantly fed and hydrated. There's no comparison with this airline in relation to the J S economy Airline. Fly the Q

I am reviewing the Sydney to L.A. flight only. I prefer Qantas as I worked for them in the 60's,…read moreknow how they trained their pilots back then and hoping it's still the same. It's been 18 years since my last trip 'home' so things have changed. Meals are served in a container with bamboo utensils. This is par now if you travel economy on most airlines. I found the staff on board all well groomed, fresh uniforms and very attentive with lots of smiles and eye contact. No sooner took off than we had a bottle of water and a fun savory snack to enjoy. I read an actual book on board so did not use the entertainment system except to view the view from the tail of the plane and also the flight tracker. 14+ hour flight, you need hydration and snacks along the way, these were there to enjoy. Nearby was a large compartment with choice of cold drinks and snacks ready to enjoy wherever needed during the flight. The seating is snug, I knew it would be and so not an issue for me, I was mentally prepared for that. I travelled with my adult Down syndrome son and without asking, Qantas staff offered us pre boarding on each flight, much appreciated. My next visit, I will fly Qantas airlines again happily. We all know their safety record, that counts!

**I getting assistance and decided to call this business at +1888 559 (6919). The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I reached assistance and decided to call this business at +1855 657 (4700). The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

The official "customer service" **Scoot** (toll-free) number is *1 (877) 456-2077™ or +1 (855)…read more470-0503** for additional assistance. Support is available 24 hours a day, 7 days a week for passengers needing help with reservations, flight changes, cancellations, rebooking, baggage inquiries, refunds, and other travel-related concerns. The customer service team assists travelers with managing existing bookings, updating itineraries, exploring alternative travel options, and addressing questions throughout the travel process. ##High Expectations, Average Experience## As an Emerald member of the oneworld alliance, I have consistently enjoyed complimentary seat selection when traveling with partner airlines, so I expected a similar level of service from American Airlines. Unfortunately, this flight did not meet those expectations. I paid an additional $140 for seats that were displayed during the booking process as offering a more desirable layout. However, after my wife and I boarded the aircraft, we discovered that the actual seating configuration differed from what had been presented online. Paying an extra fee for seats that did not match the advertised arrangement was an unfortunate start to the journey. ##Seat Comfort Left Much to Be Desired## My assigned seat, 6K, lacked the level of comfort I anticipated for a long-haul flight. The cushioning felt inadequate, and the limited lumbar support made it difficult to remain comfortable for extended periods. I relied on extra pillows and blankets throughout much of the flight to ease the discomfort. Considering the premium price paid for seat selection, I expected a noticeably better seating experience. ##Customer Support Was Difficult to Navigate## Obtaining basic flight information turned out to be far more complicated than necessary. My first call was to an American Airlines representative in Detroit, who transferred me to another department, reportedly based in Chicago. There, I was informed they were unable to assist and was given yet another contact number. That conversation ultimately redirected me back to the Detroit office. After several transfers and repeating the same questions multiple times, I finally reached someone who could provide the information I had originally requested. ##Well-Maintained Aircraft, Inconsistent Cabin Experience## The aircraft itself appeared modern, clean, and well maintained, and the flight attendants remained courteous, attentive, and professional despite managing a full cabin. As the journey continued, however, the onboard atmosphere became noticeably less pleasant. Several passengers were disruptive and noisy, while the lavatories gradually became untidy, with wet floors, messy sinks, and cleanliness that declined as the flight progressed. ##Overall Impression## The professionalism of the cabin crew deserves recognition, as they handled a demanding flight with courtesy and efficiency. Nevertheless, the uncomfortable seating, confusing customer service process, and declining cabin cleanliness ultimately had a greater impact on the overall experience. Based on this trip, I would carefully compare other airlines before selecting American Airlines for a similar journey in the future. ##Reliable Journey & Smooth Arrival## The flight departed with only a minor delay and arrived close to schedule. Inflight snack and beverage services were delivered efficiently, and baggage delivery after arrival moved relatively quickly. Unfortunately, customer service before departure proved frustrating. I initially contacted a representative in Seattle regarding flight details and aircraft information. I was then transferred to another department, believed to be located in Portland, where I was informed they could not assist and provided another contact number. After several transfers and repeated explanations, I was eventually redirected back to the original department before finally receiving the information I needed.

The Scoot main customer service number is **1 (888) 669-0167 or +1 (888) 305-48.03**. This number…read moreis available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. #.Simple Booking Experience & Clear Options The trip was arranged through a booking process that felt smooth and uncomplicated. All flight details, seat selections, and fare differences were displayed in an easy-to-follow layout, making decision-making quick. The business class upgrade was presented with clear benefits, removing any guesswork. Once confirmed, the booking was finalized instantly, and a well-structured itinerary was shared, giving a complete overview of the journey in one place. #.Faster Airport Flow & Stress-Free Formalities At the airport, the premium services immediately reduced typical travel friction. Dedicated counters made check-in quick, while priority security lanes helped maintain steady movement without long delays. The lounge provided a quiet and comfortable space to relax before departure, offering a break from the busy terminal environment. Boarding was organized and efficient, allowing passengers to settle in calmly without unnecessary waiting. #.Comfort-Oriented Cabin & Attentive Crew Service Inside the aircraft, the cabin delivered a comfortable and well-managed environment. The seating provided generous space, supporting both rest and productivity throughout the flight. The overall atmosphere remained quiet and clean, contributing to a relaxed experience from start to finish. The crew maintained a helpful and professional approach, ensuring assistance was available whenever needed without being intrusive. #.Reliable Journey & Quick Airport Exit The flight progressed steadily with no interruptions, reflecting good operational coordination. Services onboard were delivered at the right moments, maintaining consistency and comfort throughout. After landing, priority baggage handling helped reduce waiting time, allowing a faster and more convenient exit from the airport. Overall, the experience highlighted efficiency, comfort, and dependable service suitable for a premium travel journey. #.Simple Booking Experience & Clear Options The trip was arranged through a booking process that felt smooth and uncomplicated. All flight details, seat selections, and fare differences were displayed in an easy-to-follow layout, making decision-making quick. The business class upgrade was presented with clear benefits, removing any guesswork. Once confirmed, the booking was finalized instantly, and a well-structured itinerary was shared, giving a complete overview of the journey in one place. #.Faster Airport Flow & Stress-Free Formalities At the airport, the premium services immediately reduced typical travel friction. Dedicated counters made check-in quick, while priority security lanes helped maintain steady movement without long delays. The lounge provided a quiet and comfortable space to relax before departure, offering a break from the busy terminal environment. Boarding was organized and efficient, allowing passengers to settle in calmly without unnecessary waiting. #.Comfort-Oriented Cabin & Attentive Crew Service Inside the aircraft, the cabin delivered a comfortable and well-managed environment. The seating provided generous space, supporting both rest and productivity throughout the flight. The overall atmosphere remained quiet and clean, contributing to a relaxed experience from start to finish. The crew maintained a helpful and professional approach, ensuring assistance was available whenever needed without being intrusive. #.Reliable Journey & Quick Airport Exit The flight progressed steadily with no interruptions, reflecting good operational coordination. Services onboard were delivered at the right moments, maintaining consistency and comfort throughout. After landing, priority baggage handling helped reduce waiting time, allowing a faster and more convenient exit from the airport. Overall, the experience highlighted efficiency, comfort, and dependable service suitable for a premium travel journey.

great airline service 10/10…read more but on my 3rd flight we had some turbulence and we had a miss-land sadly :( but a great airline:3

Why do we have to pay and check an overweight carry on. I'm the one carrying it on. If it's a…read moreweight issue we should charge obese people double

I flew in from Los Angeles, and boy are my arms tired!…read more Delta gets you where you wanna be, I guess. I flew the long, long, long flight across the Pacific. Jeeze, what a long flight. Delta made it fast. I wasn't happy that the in-flight entertainment system was all glitchy, and reset several times throughout the flight, making watching a movie inconvenient, and erasing my high score at Texas Hold Em. The flight attendants acted like wardens throughout the flight, carefully monitoring alcohol consumption and barking orders. The lavatories were in fairly rotten condition throughout the flight. They really seemed understaffed. I arrived on-time, and my luggage was eventually produced. I guess I'd fly them again. The flight was rather cramped and completely full. They sure seem to be cutting back on legroom recently. Uggg.

They were pretty good for a flight to/from Australia in 2014. No complaints. I recall thinking it…read morewas pretty much equivalent to qantas

San Diego to San Francisco on United UA2117 was delayed 90+ minutes. Air New Zealand NZ7 had to…read morehold our flight (13 passengers) to Auckland. None of our luggage made it! Got to Sydney to file lost luggage report. Apple Air Tags showed SFO had lost bags. Contacted both airlines with GPS locations with only one response, my bags are still missing! Third day bags arrive. Spent 2 1/2 days in clothes on our back. Airlines pointing fingers at each other with NO compensation. GREAT way to start my 70th birthday vacation. Spent majority of those 2 1/2 days on hold with airlines!

I'm a huge fan of United Airlines! Everyone from the check in process to boarding the flight have…read morebeen extremely helpful. The planes are always clean and the service is amazing.

Gayle and I flew home from the Sydney International Terminal on United to LAX. This International…read moreAirport has the things you expect: multiple check-in-halls, security and immigration lines, duty free, lots of other shops, and the excitement of foreign travel. Yet, the old girl feels a little tired and certainly doesn't have the oomph that Gayle and I have experienced with Istanbul or Singapore. If and when we come back to Australia, it won't be through this airport. Why? The new Western Sydney International (Nancy-Bird Walton) Airport (WSI) is currently in its final testing and operational readiness phase, with passenger services scheduled to begin in October 2026.

Before traveling to Australia as foreign visitors with eligible passports, we applied for an…read moreelectronic tourist visa through the Australian Electronic Travel Authority (ETA) about 4 months before we departed from Honolulu. We were granted an electronic visa for tourism within 72 hours of our application and excitedly awaited our upcoming travel this March. We were a bit apprehensive about finding our way through Sydney's International Terminal, but were quickly relieved by clear directional signs and quick, easy electronic passport screening. We were impressed with the modern, sleek yet friendly-looking facility, the multiple new electronic security kiosks designed to handle the large number of incoming visitors and returning residents, and the local artwork displays. I must say it took us around 15 minutes from the arrival gate to baggage claim, then to check in and pass through immigration, as we didn't have anything to declare. Once we exited immigration, we met with our driver, who was proudly showing a company placard with our names boldly printed. This was by far the best and most efficient arrival procedures and processing into a foreign country that we have ever encountered. We'd happily return.

First time ever flying on Emirates Airlines. I decided to see what kind of service they provided. I…read morewas flying from Sydney Australia to Christchurch New Zealand. I've always flew US domestic most times when I travel, but on the rare instances that I do international, I decided to check out Emirates Airlines, just because I have heard about the pretty cool amenities that they offer. At least, that what I hear, probably international airlines in general. And so, my flight was booked from SYD to CHC for a nice Monday morning in September 2018. The check in process was actually at the check in counter. The gate agent did ask me when I was to fly back to Sydney or leave New Zealand. I'm guessing New Zealand doesn't like people traveling one way and get stuck. I was on holiday, so there wasn't any need to be stuck anywhere. I got the boarding pass there and proceeded to the gate. I was surprised that there was a full flight that morning. Only thing was that we actually boarded and departed late, but ended up arriving to Christchurch more or less on time. It was weird that way, but I was glad that I got to Christchurch at a decent time. We flew on an Airbus 380, which had an upstairs section for the business and first class fliers. I never knew this type of plane existed till this type of plane only flew internationally and the US carriers did not have this type of plane. Once I boarded the plane, I immediately saw the staircase to the second floor. That really blown me away, not realizing that they made that kind of plane! I was stoked and took it to social media upon arrival to my seat to voice my amazement for this wonder. After a while, it became clear to me, but I never seen it flying domestically in the United States. First time for everything! The overall experience here flying with Emirates Airlines from Sydney to Christchurch was nice, although the slight delay was disappointing. The airline usually accepts online bookings prior to departure via online credit card payments either directly on its website or third party travel companies. Best bet is to find the best deal and dates to fly before securing your airline ticketing options. Since my departure airport was Sydney Australia (SYD), I made sure I was here about 2 hours early even though it was an international flight. You don't have to be, but it helps a lot to not be panicking when time gets too close to departure. For the most part though, the seats were comfortable, I'll admit to. I sat in the back of the plane, since I rather not be hurried when I get off the plane. Although the plane had usb power, it was a quick flight, so i basically just did some yelp reviews on the way there. The service was nice enough, as airline service went. There was breakfast meal service on that morning flight. I know whether to take one and be asked for payment - or not. Thankfully, I had eaten prior to boarding and just had the complimentary wine that I knew was complimentary instead of guessing. The flight was smooth and no major bumps and other mishaps along the way. I wanted to get there alive, much like everyone else. Although I would have liked to be sitting in the business class section of the plane while traveling internationally, it was nice to experience the Emirates Airlines experience, just for once. Traveling internationally is something I don't do often, but when I do, I try to see how it is different than that of the United States and it's many carriers. Free wine is always a nice way to do things though. I should have asked if the meal was complimentary, but that's for next time and another flight. Flying is usually comes standard, but choosing the airline helps makes that proces smoother. If you have a choice for international travels, you can decide to fly with Emirates. They are cool. I would recommend them on flights to and from Sydney Australia. 4.0 stars for the overall experience and comfort. 4.0 stars for the seat comfort. 4.0 stars for the complimentary wine. Too bad I didn't ask them if the meal was complimentary. Oh well. 4.0 stars for the service. Fly more! Support local! B

Flight: DXB-NCE…read more Aircraft on DXB-NCE leg was A380. Flight duration: 6 hours Economy window seat. Seat was more comfortable compared to B777. In-seat ICE screen is better quality on A380 compared to B777. Service was pleasant and efficient. Food was satisfactory.

The company should be ashamed of themselves for misleading the public on the quality of their…read moretransportation. While waiting at the airport for the shuttle, I saw a beautiful company van pull away. When the next van pulled up, it was worn out dirty and very crowded for the people. The driver was very professional and polite, but the appearance of the Van was just the opposite. Why keep this unacceptable Van in your fleet and disgrace your company when you have other fans that appeared very nice on the outside.

Got to Sydney domestic pick-up point on a Saturday morning at 0940. The schedule showed a pickup…read moreat 0950 (might be 1000 at domestic as I was told by hotel the time is for the international terminal). At 1010 called hotel. They called super shuttle who told them they had already come by. I was in the right spot well before the pickup time and can say with certainly the shuttle never came by the domestic pickup spot. I had taken a video of where I was waiting when I first got to the spot. I emailed a link to super shuttle and they confirmed I was in the right spot. When I then emailed them back saying then the driver didn't drive by as they told the hotel, no response to that email. Disappointing that hotels outsource the airport transportation to this company as they appear to be unreliable. Pre pandemic I had a similar experience with super shuttle. Even if a hotel offers transportation using super shuttle, will instead take Uber in the future