Ingrid is truly the best in the business! I have been going to her for years and she is an expert…read morein her field! Booking is easy and simple through the app and she's always willing to work with you if something comes up or you are running a couple minutes late! She's professional and kind. I have always left looking and feeling more beautiful with intrude diligence to my lashes and personal needs! 10/10 would recommend over and over!

I had high hopes for this appointment but left feeling frustrated and disappointed. I came in with…read moreclear expectations and reference photos, specifically requesting natural-looking lash extensions. Unfortunately, the final result was the complete opposite of what I asked for. The lashes I received were dramatically thick and unnatural-looking - honestly, I was shocked when I saw the mirror. Despite showing pictures and clearly communicating my desired look, the technician seemed to apply her own vision rather than listening to what I wanted. The technique used appears better suited for clients seeking a bold, dramatic lash look rather than the natural enhancement I was after. Beyond the disappointing results, the overall experience felt unprofessional. The technician's demeanor was condescending, and she repeatedly complained about my skin being "too oily," which made me uncomfortable during what should have been a relaxing service. The way she applied and removed the tape around my eyes was harsh and painful- completely different from the gentle, careful approach I've experienced with other lash technicians. Instead of the relaxing experience lash appointments usually are, this felt rough and unpleasant. If you're looking for natural, subtle lash extensions that enhance your natural features, I'd recommend looking elsewhere. This salon may work for those wanting a more dramatic lash style, but they clearly don't cater well to clients seeking a natural look. **In response to the lash technician's reply on google:** I was never told initially when I requested a natural look that you don't offer 1:1 classic lash extensions or couldn't achieve the look I wanted based on the images I provided. You only mentioned this after finishing my lashes, and you only tried to fix my lashes when I gave feedback with concern multiple times that my lashes looked way too full and dramatic. You never offered to fix my lashes to make them less full--it was only after I gave feedback asking if there was a way to make them less dramatic and if it was possible to remove some. **Your response was: "You're asking me if it's okay to remove your lashes?" with an attitude, and you said I booked a voluminous lash set. When did you ever mention that during the consultation when I clearly asked for a natural look with pictures? You didn't say that my request for a 'natural' look isn't achievable with your technique. If only you had mentioned that booking a classic full voluminous set wouldn't achieve the natural look I wanted and offered a different technique or attempted a different lash set, instead of ignoring my requests and confidently saying you could achieve the look I wanted based on the two pictures I showed you. I clearly said, "As long as my lashes look like either of these," for example.** Normally, during the initial consultation, lash technicians clearly explain what they can and cannot achieve. You said "I know what I'm doing" when I was explaining that I wanted a NATURAL look with clear pictures for example.

I didn't even know there were eyebrows on my face until I met Sabrina. I highly recommend her…read moreservices!

From the owner: Specializing in soft, natural brows & skincare techniques to reverse environmental damage. Helping…read morewomen achieve their dream brows & radiant skin is my passion. Contact me for a complimentary consultation to learn more about the perfect services for your custom needs. I can't wait to work with you!

My mom & I stopped by to get our brows threaded on a Friday night. Unlike my usual location (at…read morenorthtown mall) there was no line or wait. We were able to get service right away. My mom's eye brows took about 5 minutes, while mine being a bit thicker took about 20. I do have a bit of a gap on my left eyebrow where there's no hair and they always are nice about letting me know that. Lol. I do fill it in with makeup. Overall I love how brows turned out, I always like how clean cut they look. Even did a little trim. Finished with witch hazel. Always a good price as well.

Absolutely terrible, I usually never leave reviews but I had to. She messed my eyebrows up. She…read moretook some of the hair out of the middle of my eyebrow. Then she made one smaller then the other and damn near took half of my eyebrow off. Then has the nerve to say my eyebrows were uneven. Yes because of you. I would never go here again. I wouldn't recommend to anyone ever. DONT GO HERE!!! ABORT!!

I got my first Hydrofacial here last week and it was amazing! I went in for a Sculpt (my usual) and…read moreended up trying out the Hydrofacial since they were running a special. I highly recommend trying out on a month where they have a special! It's pricey, but it's worth every penny. My entire face felt reborn after the treatment. It's now day two after and it still feels smoother and clearer than I've had in months. It was a great "end of winter" face reset. My aesthetician was incredible! She walked me through the whole process, explained my results to me and gave me some tips for what to try after my facial. The whole experience was on par with the excellent service I've received at other Face Foundrie locations. I love that they ask if you want a blanket and to take your shoes off, it makes it way more comfy and relaxing. I also love when they offer to walk you through it (or stay silent so you can relax). I highly recommend trying out a Hydrofacial to treat yourself and reset your skin!

Loved my experience at Face Founderie. Reagan absolutely nailed my lash lift and tint. I LOVED the…read moreway they turned out and am already excited to go back and get a refresh. The lift lasted me at least six weeks as well, which makes it well worth the $$ in my opinion!

Heidi is extremely talented and experienced. I have done every skin treatment, lash and brow…read moreservice. Phenomenal quality. Sad to see the reviews about Heidi, kicking out people with different political opinions. Don't talk about politics in her salon. What she doesn't know won't hurt her. She never knew who I voted for

I had my lashes lifted and tinted during my service and they looked AMAZING afterwards! Samantha…read morewas wonderful and very personable. She definitely knows her stuff and gave me lots of helpful tips! Highly recommend!!

If you value your eyebrows at all, avoid this place at all costs. I work close to Ridgedale and…read moreneeded to stop there for something. I also needed to do something about the bushy caterpillars above my eyes, so I stopped in to New Reflections thinking that although I'd never been to this salon, Aveda salons are generally legit and a brow wax is not that difficult of a thing. I didn't want them reshaped, just cleaned up a little. I've been getting my brows waxed, on average, 4-6 times per year for the past 20 years, without incident. Nbd, right? Wrong. When I was introduced to the esthetician, my gut instinct said "run!!!". She had HORRIBLE eyebrows. But I didn't run, because I'm an idiot, and figured that maybe her brows were so jacked because it's harder to do your own than another person's or something. She asked what I wanted done, and I told her to just clean them up around the edges and trim a little where needed. She then became completely silent, as though she was concentrating hard, which made me feel more uneasy. As I felt tiny bits of wax being applied here and there, and felt hairs being plucked from spots I'd never felt hairs be plucked from before, my feeling of unease began to grow stronger. I began to suspect, in horror, that this person had no idea what the eff they are doing. When she held up the mirror to my face, my suspicions were confirmed: the ends of my eyebrows were totally gone, there were patches of hair missing from each brow, and they were two completely different shapes. One of them looked like a deformed sperm. My full, beautiful brows had been reduced to what I refer to as "meth brows." I started to cry. She asked what was wrong, and I said, "um, my brows are gone...they're like, gone. They are supposed to extend to here, and you took the ends completely off." She tried to say that those hairs weren't actually part of my eyebrows, but were just "stray hairs." I was then whisked up front to speak with the manager, as I tried to pull myself together and not make a huge scene. The manager was very nice, and said of course I would not be charged for the visit. She offered to have another esthetician show me how to fill my brows in with pencil, but I declined. I KNOW how to fill them in, but drawing them on, where there is no hair at all? Like a chola? That is NOT THE LOOK. Now whenever I look in the mirror, I just feel pissed. I wonder if the ends of my brows, and the bare patches throughout, will ever grow back. Waxing damages the hair follicle, so there's definitely the possibility that they won't. And that makes me sad all day.

Ever been to one of those Blow Dry Bar's that are popping up around the City? Well, if you want a…read moregood Blow Out - THIS is the place, head and shoulders above the Blow Dry Bar I went to. First you get a neck and shoulder massage with Aveda's Blue Oil, then a very relaxing yet invigorating shampoo, in a dimly lit, very inviting, area. I'd forgotten I was in the mall. Then comes the conditioner. But wait, it keeps getting better, a hot towel goes on the conditioner, so you need to relax for a few minutes, and that time is filled with a hand massage! I was so very impressed and happy with my service, and then I got to the register. Guess what? It was only $25!!! I walked out of there with great hair and feeling great about the experience.

WOW! Where do I begin?…read more Let's start with the atmosphere! The place is gorgeous. It's been beautifully designed with a lot of elegance. It smelled amazing when I walked in and all the jewelry and products were very visually appealing. They sold many good quality jewelry and luxury products. The staff was all so welcoming, fun, beautiful, and very talented. They made the experience very comfortable. I had my very first airbrush experience and left feeling so happy and flawless. I couldn't get over the fact of how natural my makeup was and how light it was. I had such a wonderful experience I decided to have Kess do a brow lamination for me. Again, this is a new treatment for me and I was blown away. I didn't realize I actually had that many brow hairs. The lamination came with a brow tint and she definitely perfected the color. She asked if I would like a scalp massage while the treatment sat on my brows and that definitely elevated my experience.

From the owner: Holiday Special Now thru 12/15/22…read more * 50% OFF Lash Extensions Full Sets with Erin! * $25 off lash lifts with tint! Award winning services with over 15 years of experience! Luxurious products and services that are customized for you! We commit to the best experience with every visit! Lashes, brows, facials, airbrush makeup and permanent cosmetic services available to book now!

Love this place! Waxing here is great! Calm. Relaxing. No judgement zone!…read more Also, got wax passes - so worth it!!!

I got an email to book a promotional free wax which I was so excited about, I figured out you can…read morenot book this online as it is with certain waxers at certain times. I called the store, and have been sitting on hold for almost 30 minutes. I understand the front desk reps have other duties aside from just answering the phone, but 30 minutes is actually ridiculous. I have always enjoyed my experiences getting waxed here but I'm very frustrated I have to sit on hold for this long to make an appointment that they emailed me about!

Trish Watson is an outstanding stylist!! She recently cut…read moreand styled my hair and did a phenomenal job!! Very impressed with Trish and can highly recommend her!

Trish is seriously the best! I went in for a pretty major transformation and she more than…read moredelivered! She did a fantastic job and gave me so many helpful tricks and tips along the way! She really listens to you and helps you achieve the look you are going for! Also, her salon space is super cute and very clean! She is also extremely nice and fun to talk to! Highly recommend!

I have had nothing but excellent results with Maria at Whiplash lounge…read more As I am getting older, I needed a boost, but not a face lift. Plus, medical issues had left me feeling very blah! I have been a client for over a year. She is professional, talented and wants you to have the eyelashes you've always wanted! Whiplash was at first a Groupon find. Maria was my second place I had gone to visit. The first business just didn't seem to need my business. Also,I appreciate her not being on the phone as she applies my eyelashes! Whip Lash is outstanding!

From the owner: Whip Lash Loungeread more