I've never been met with so much unprofessionalism and rudeness. I came in for an appointment for a…read morebrow lamination and wax with Magdalena Lopez. Her customer service skills are sorely lacking. I was stunned how rude she treated me. I arrived 10 minutes late, this was my first time at the estibarber as I had troubles finding the place, there's also no parking lot so I had to circle the block to find parking. After arriving Magdalena told me she had cancelled my appointment and she would not be seeing me.. even after explaining it was my first time and I had troubles finding the place. I tried to tell her that's something you should explain to your customers when they're making appointments, but she kept yelling and speaking over me as she could tell I was frustrated. I attached a picture of a text message I received from the business at 2:07PM which reads "Magdalena Lopez at the estibarber is ready to see you. Come on in!" I arrive three minutes later at 2:10PM. That's when she told me my appointment had been cancelled. This is a very poorly run business run by amateurs. Save your time and go to a professional.

Maggie did an amazing job and while expected to lie there and fall asleep, we got along so well…read morethat we were chatting the entire time. Customer service and lashes are on point and such a pleasure. Thanks so much for your time and patience with me. Whoever was complaining in the other review is living in another universe because my experience was great.

Ashley was great until a complaint. It has been awhile since I stopped going for eyelash extensions…read morebut figured some people would find this review helpful. I got my lash extended by Ashley few time maybe 4 visits(?), she was great! after that last visit, I came home and noticed some lashes were stuck with each other and no lashes were put on the edges of each eyes.. no big deal, I reached out to Ashley texted her what I noticed and sent her pictures of my eyes.... No reply.. just ignored. So I stopped going, there was no reason trying anymore after realizing I been going to someone unprofessional. ‍

Ashley is awesome! I went to get lash extensions for my…read morewedding as a first timer. She answered all my questions and did a fabulous job.

I recently came in for a tattoo removal session, and my appointment took a total of 5 min…read more After the appointment, the area didn't really look or feel like anything had been done. There wasn't much redness, swelling, frosting, or soreness like I expected, and it honestly doesn't even look different. During the session, it seemed like the laser only went over the tattoo once, so I'm feeling a little confused and concerned about whether the treatment was completed correctly or if this is normal for the first session. I've attached a photo of how it currently looks. I know everyone os different but ive had tattoo laser removal done before and this is nothing like that.... Thank you.

First time coming to a LaserAway location and I'm glad I chose this one! Ask for Sophia!!…read more At first I was nervous but as soon as I walked in I was greeted by Sophia who made me feel welcomed and at ease. I mentioned to her I wanted to get some information on some services and the way she explained everything and answered every question I had really made me feel like she was making sure I got what I wanted/needed and wasn't just trying to "up sell" me. Sophia helped me set up a package that was best for my needs/wants and overall made my experience here a great one. Her professionalism and amazing customer service is what really did me in. Can't wait to visit again!

The most horrible service I had by far. I'm not going to come again. My lashes didn't even make it…read morea day, I did properly take care of them but the lashes Kept coming off and I had to buy my own seal and bond to put some of them on but by the end of the night I was getting ready to do my facial routine and the lashes had come off completely. I felt cheated because I gave you a good tip and also was so patient with your schedule even tho I had to modify mine for u several times. I feel as a customer I did my part, I paid you in advance, even though your website did not state that I would have to also get lash removal if I had previous extensions. I showed up to my appt and you appeared to be doing me a favor by not charging me rescheduling fees but I would have not made the appt in the first place. When I tried to cancel, you said I would still have to pay the session and all payments were not refundable. I get your time was being wasted but to keep my money when u did nothing on my is ridiculous! And then come the reschedule and the day of the appointment you had your car issues then another reschedule and I had to push my schedule 2 hours because you forgot someone was coming to inspect or fumigate and still no discount for MY inconvenience. You mentioned you were going to give me a free kit of idk what but honestly you have been my worst experience and your shop was so disorganized and didn't look sanitary as you make it seem. also your chair where I was laying on was moist it was such a disappointment and I hope you do your other clients better because your customer service was not it!

I've been coming here for 4 years and it's always a pleasure. if she has to reschedule she always…read moremakes up for it. I get lash extensions and they last 2-3 weeks before needing a fill also gotten a facial and wax and those are also great services to get I would and have recommended to several of my friends and family 10/10

Olivia is THE BEST!!! I have been going to her for years now. I was able to go 4-5 years without a…read moretouch up. Today I got my touch up and my brows are all brand new! She is so sweet and educated!!! Her vibe is perfect!!!

After waiting a year to grow out my natural eyebrows and saving 450.00,I mistakenly choose Olivia…read moreto do my brows.My first visit was ok however I'd like to add that when I was asked to sign different spots on a tablet that was thrown in front of me,I did so without reading word for word.Apparently,if the two sessions don't take,your going to have to fork out more money.Greedy if you ask me.I tried to handle this issue privately and professionally but she does not work that way.Her responses were rude unapologetic and lacked empathy.She was completely unprofessional and replied mostly with screenshots of her ridiculous contract.I have never paid for a service that expensive and been turned away like she did me..It's a shame,it really is...I was left with a left brow that is incomplete and lacks depth.Please think twice before spend your money with her,she does not guarantee her Please take heed when taking others reviews into consideration..All talk no photos

I love Araceli and was willing to accommodate me last minute! She was very nice and sweet! I love…read morethat she would let me know when she's about to pull the wax off and just kept me calm!!! She offers many other services!!! I love how she is a private business and takes her time! Will most definitely go back to her!!!

I Love Kelly. I have been coming to her for a few years. I have received a few procedures: eyebrow…read moremicroblade combo, yearly touch ups on my brows, lip blush, and Emsculpt. She is super sweet, polite and very professional. Her office is cute and her work area is super clean and hygienic. I never feel uncomfortable when I go here like I have at other estheticians. She always thoughrly expains everything and provides good after care instructions. Would definitely recommend going here. I have never had a problem and always heel up well.

I am leaving this review because my mother is far too kind to do so herself…read more After years of working with Kelly on complete eyebrow removal and re tattooing, my mom trusted kelly again to correct her new, but uneven brows that required daily makeup to fix. Kelly acknowledged the asymmetry, and she and her husband proceeded to laser off the top of one brow to even it out. After healing, my mom returned asking for guidance on next steps. At that point, Kelly admitted that too much had been lasered off--and even said that if she were to redo the brows, she never would have removed that area in the first place. It is incredibly concerning that a decision they "felt so strongly about" at the time is now being walked back only after the damage is done. Instead of taking responsibility or offering a clear path forward, Kelly told my mom they would "never agree" on shape and dismissed her concerns entirely. Both she and her husband took zero accountability for a mistake they performed. To make matters worse, Kelly made an inappropriate joke implying my mom was essentially a charity case, saying she sees her more than her own mother. Completely unprofessional and deeply insensitive--especially given the vulnerability involved in cosmetic tattooing and laser procedures. These are not minor services--this is someone's face, permanence, and self-esteem. My mom has spent years trying to feel confident about her brows, and this experience has only set her back further. She is now left having to find someone new while dealing with a partially lasered-off eyebrow. This was a waste of time, money, and trust. If you take your appearance seriously, I would strongly reconsider going here.

I have been coming to this Nail Salon for years and will probably be here till I move away or die…read more Lol amazing quality, long lasting, and super quick.

Everyone in this spa does an amazing job . I've been here several times now and will not go…read moreanywhere else