I don't know much about this place. I was just looking for somewhere to get my lashes done and came…read moreacross this comment. The way Susan responded to this customer came across as very unprofessional. As a business owner, it's important to handle feedback professionally and with understanding, but she responded emotionally instead. I will stay away from this company.

I was using Yelp and came across my old review - and to this day, I remember how terrible this…read moreexperience was. I couldn't believe the owner's rude response, so I did a quick 30-second search in my inbox and instantly found proof of my visit. I was told I'd get $10 back for lashes that fell out within days - after spending $120 (not including tip) and following all aftercare instructions. A full refund was never offered, and my experience was completely dismissed. I'm posting this update to share screenshots confirming my visit, so my original review has the context and evidence it deserves.

This was my first facial ever and wow! Diana at Mint skin…read moreanswered and my questions and explained every step in detail what I was getting done. Her space is so relaxing, clean, and professional. The music and bed was perfect. My skin has never felt this hydrated and clean before. I'm in the sun a lot living in Southern California being active outdoors. She educated me on all the amazing dermalogica products she uses and I left with not only glowing skin but an easy new skin regimen to follow daily. Mint skin is beyond 5 star service and I highly recommend this company. Thank you again Diana! You are a true master at your craft.

Oh my goodness! My skin is quite literally glowing after seeing Diana. She's knowledgeable, easy to…read moretalk to, and chose the perfect facial to get my skin in shape!. Highly recommend her services. The location is wonderful, too! Thank you for the amazing appointment!

I absolutely love her work. She's so efficient she keeps up with her study on new techniques. She's…read morevery kind and her work is flawless. I started with doing my brows with her and facial waxing and then she started doing my husband's unibrow and he loves going to her. she is absolutely our favorite. She's very thorough and knowledgeable with her work highly recommend. Her studio is always so clean and relaxing

I've always struggled with my brows and have gone to multiple places where they ended up…read moreuneven--one always longer than the other. I'm SO glad I came here! She did an amazing job, and the space is super inviting and comfortable. I'd definitely recommend it to anyone looking for great brows!

Sarah is absolutely awesome! She welcomes you into her cozy & comfortable, crisp & clean studio…read morewhere the perfect music sets the ambiance. Her professional, yet warm sensibilities put me at ease and I ready for my lashes after a complete consultation. Let me just explain something.... I never relax getting my lashes done. EVER! I was so relaxed that I fell asleep for the entire full set. I'm not sure how long it took because I was out! I slowly woke to the music humming in my ear and Sarah gently waking me up to tell me we were finished. I was so relaxed and refreshed. I then jumped up and looked at my lashes. Just stunning!! My lashes are perfect. Full, dark, perfect curl and length. I saw a post of Sara's on IG where the model or client had some uneven lengths and wispies. I had to have those lashes and now I did. Sarah recommend the lash serum which I agreed with based on her professional experience. My lashes were in the shedding phase and were regrowing. They needed a little boost. I appreciated her non pushy but informative approach. BTW, the serum was very cost effective for the quality and quantity. Sarah made checking out a very easy process. Not awkward... I immediately rebooked with her. She is very busy and I didn't want to miss getting in with her for the holidays! No way!!! I ABSOLUTELY highly recommend Sarah for so many amazing reasons I don't have the time or characters to type this review. However, I do want to say this... I am a small business owner. My goal is to treat and reach each client at their individual goals and hopefully make them feel like they ARE NOT a transaction! That they are so much more and I genuinely care. I can say this about Sarah... She is so genuinely passionate about what she does. She is so talented and beautifully creative. She cares about her clients and she is a amazing person. She did not make me feel like I was just a transaction! She met me at my goals and needs! Book with Sarah you will not be dissatisfied. -self preservation is a full time occupation

This has been my go to place for the last several years. After I found Sarah, I have not been to…read moreany other lash places. I absolutely love Sarah. She is amazing. I get so many compliments on my lashes. Her work is impeccable, and I have never had to go back for retention issues. I highly recommend Sarah for lash extensions.

I really like Ofelia. She's fast and effective. She's easy to talk to and makes sure you're…read moresatisfied at the end. My only issue is that I tend to get ingrown hairs after my appointments, but to be completely honest that could be my own lack of understanding how to properly manage my skin down there. Her office is clean and the building she's in is quiet and well secured!

I have been seeing Ofelia for almost 6 years now. After seeing many many mannnnnnyyyyy waxers, I…read morewas relieved to have found her. She has always made me feel relaxed and at home. Like chatting with a best friend. Even when moving out of state for a few years, I took trips back and made sure to come and see her. Most importantly, she is quick, thorough, very hygienic and just amazing. Ofelia is the best! I have literally told recommended everyone to her!

Maddie is my go-to for lash extensions! I've had lashes on and off for about 5 years and have gone…read moreto several different people and places and she's the only one who checks all the boxes for me in terms of style, quality, not taking hours and maintaining the integrity of my real lashes. This is a quaint sized studio, so cute and has ample street parking nearby. It's also conveniently located right in Carlsbad Village. Highly recommend!

Michela is so gentle! Getting lash extensions has been my luxury for the last few years and Lash…read moreCafe is the best place to go! I always feel welcomed and the location has easy parking. Thank you for taking care of me!

Rose is amazing at what she does. The whole lash lift was super chill, she explained everything and…read moremade sure I was comfortable. My lashes look so good now!!! Curled, lifted, and I don't even bother with mascara now :) Definitely recommend going to Rose if you want cute, low-maintenance lashes.

Rose did such an amazing job! This was my first Korean lash lift and she made sure to check and see…read moreif I was comfortable and satisfied with the results. She was also so kind and attentive in scheduling the initial appointment. GO TO HER

My daughter bought me a groupon for my birthday because I've been DYING for eyelash extensions…read more With the help of groupon and yelp she found Lash Mi and purchased a classic full set with a fill for a fabulous deal. We reached out to schedule an appt. and they were able to get me in for my extensions on the exact day/time that I preferred (which was within 2 days of reaching out to them). They were very accommodating and truly expressed care for my time. I received reminder/confirmation texts which were super helpful. When I arrived; parking was a breeze, the studio was super easy to find, the inside of Lash Mi was inviting (decorated so beautiful, awesome music playing), and I was promptly greeted by my lash stylist (Katie). She asked me some questions regarding my history with lashes, my expectations, and then got right to work. She was so delicate it was actually relaxing (I woke up to myself snoring a few times!!). When she finished and showed me my lashes I WAS BEYOND PLEASED; she exceeded my expectations. To conclude that appt. I scheduled a follow up fill but this time with Catt (the owner), she's fabulous (she offered my daughter a beverage and updated her throughout my appt. while she waited for me). In the past, I've had weird reactions to either eyelash glue or the material itself but had ZERO negative reaction to the work that was done by Katie. I decided that I would like to go a little longer for my fill; so at my appt. with Catt, I expressed my new hopes for my lashes and YET AGAIN my expectations were exceeded. Catt and Katie are truly the best of the best, they're knowledgeable, hardworking, and it's very apparent that they LOVE what they do. The customer service, efficiency, and quality of work of Lash Mi cannot be beat and I give them my highest recommendation. I can't wait to go back for my next fill :)

I'm super picky when it comes to anything but my lash lady had moved and it was time to look around…read morefor another one! I heard from a friend how great Lash Mi is and decided to give it a try! I live 30 minutes away and let me tell you, I'm going to make the drive regularly! Catt was super fast and educated me so much on eye lash extensions! I'm so excited to come back for my fill! Thank you for the good service Catt!