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    Lash Lab

    4.2 (139 reviews)
    ModerateEyelash Service
    Open Open 24 hours

    By appointment only

    Updated 2 months ago

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    You can now request an appointment from this business directly from Yelp

    Services - Lash Lab

    Eyelash extensions

    Eyelash lift

    Eyelash perm

    3 More Services

    Eyelash extension refill or touch-up

    Eyelash extension removal

    Eyelash tint

    Lash Lab Photos

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    Recommended Reviews - Lash Lab

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    Reviews With Photos

    The "cancelled" appointment was still listed 40 minutes before my appointment time.
    Allison C.

    After a few awful experiences with Lash Lab, I decided that it was time to write a review. I've attempted to book appointments on 3 separate occasions and only one was successful, which I wish I never showed up for. Service 1: In 2021, I received an eyebrow lamination and while I didn't notice at the time, they waxed off a piece of my arch. Once I went somewhere else to get my eyebrows threaded (1 month later), someone pointed it out. I am disgusted with the fact that no one told me at the time. It is 2022, and it is STILL growing back. I have selected a different place to get my lash lifts/brow laminations now and they are extra careful when it comes to waxing my brows now thanks to lash lab. Attempt #2: Due to last-minute changes, I need to get a lash lift asap and I reached out to their customer service number to see if I could make a last-minute apt. My friend had a good experience with their lash lifts, I figured it was worth a shot. However, in order to request a service, you need to submit a form online and hope someone gets back to you. I submitted a form, called them (they almost never pick up the phone), AND texted them only to have them get back to me 2 days later via text. No apology. No acknowledgment of their mistake. Attempt #3: Last night, I booked an apt for an eyebrow lamination for this morning. I hoped the waxing mistake was a one-time issue and since my regular place was unavailable at the time, I gave them another shot. "Luckily", I found their online booking service and booked an eyebrow lamination for 9 am this morning. I did check their hours and noticed they opened at 10 am so I texted/called them to check in an hour before my appointment. They did not get back to me until 20 minutes before the appointment, I was around 2 blocks away by then. Here's what happened: 1. They told me they texted the wrong number the night before to inform me "You booked a receptionist and we don't actually have anyone available today". This doesn't even make any sense. If that was the case, I shouldn't have been able to make any appointments. 2. I was told: "Actually I'm not sure how the appointment was confirmed cause I did send a cancellation yesterday". I will be attaching a screenshot showing this appointment was not canceled, at least on my end. It is currently in my "past appointments" section. I didn't receive a cancellation email either. 3. They offered to book me in for a service later that day....okay... but they offered eyelash extensions. This was not remotely close to what I was looking for. Additionally, the price is around ~2-3x more expensive than the eyebrow service. TLDR: Don't attempt to book an appointment because it's not worth the trouble and frustration. It is very difficult to speak to an actual employee to book/confirm an appointment. If you get the eyebrow lamination, they may wax off a piece of your arch and send you on your way hoping you don't notice. This establishment is inexplicably irresponsible.

    After 3 weeks!
    Carrie jo D.

    If you have any allergies or sensitivities to lash glue, I do (swollen shut bad) this is the place, I just let them know and the changed the glue and grace keeps the lashes slightly off my lids, I barely know they are there. And th look awesome!

    Volume lashes by Kayla

    I have been a client of Lash Lab for years. I drive all the way from the East Bay because this salon is amazing. I've had my lashes done by almost all of the artists and appreciate how gentle, attentive, and professional they all are. My lashes always last longer 3 weeks and I get so many compliments. The materials they use are top quality and never irritate my sensitive eyes. You certainly get what you pay for here. They allow me to rest during the appointment and offer a warm blanket for comfort. Unlike other salons, I never feel rushed or that the artists are rushing to get to their next client. The owner Judy does an amazing job making me feel comfortable and learning what style works best for my eye shape. She listens and is amazing at accommodating my hectic schedule. I love that she or her office manager Ashley reach out to book my follow up appointments when I forget, to make sure I get on the schedule during a time that works for me. The salon is top tier and very clean. The owner is also expanding the services and making it easier to knock out multiple appointments. What's better than getting your lashes and waxing complete in one location?! Highly recommend Lash Lab to anyone looking to elevate their look

    Brow wax & Lash Lift
    Emma M.

    Best brazilian wax ever! So smooth and fresh! Peaches made sure to make me feel comfortable and got in every little nook & cranny lol! I also got a brow wax and a lash lift! Both were amazing as well!

    Lash lift & tint
    Brittany V.

    I had my first appointment with Lash lab yesterday. They are located in a great area in San Francisco Everything seemed very clean and the decor was very glamorous. I got a lash lift and tint which is basically a perm and tint of your own natural lashes. Im the type of person that gets easily irritated by having things such as false lashes/ make up on my eyes so this was a great alternative for me. The ladies who work at Lash lab are very friendly, welcoming and informative. They all wore masks including myself and offered me hand sanitizer on arrival. They have great prices on all of their services. I felt very relaxed as my lash artist did her magic. I left looking like I had falsies! Cant wait to go back!

    TL;DR: DO NOT COME HERE. THEY WILL CUT YOUR NATURAL LASHES AND CALL YOU A LIAR IF YOU ACCUSE THEM. I don't usually write reviews but this is worth writing because hopefully, this will save someone else's day. Yesterday, I had an appointment with Tiffany to do an upgrade. First thing first, she did not consult me whatsoever and assumed that I wanted cat eyes which was what I didn't want. It shouldn't be my job to make sure my artist consults me. Towards the end of the session, I felt this cold metal tool touch my skin and pull my left lower lashes. Then I heard something cut. It sounded like a haircut. I did not freak out because I thought she was just cutting my extensions that were stuck with one of my lower lashes. I left the salon and got under natural light, only to find out that a couple of my left lower lashes were cut short about an inch. You can tell because the ends are very blunt when usually the end of your lashes are supposed to be thinner. I also compared them to my right lower lashes and they looked completely different. I immediately called the salon and had asked if this was normal. I offered to send them photos or even come back to the salon so they can see better in person. The receptionist did not believe me and denied that Tiffany cut my lashes. She told me to not send them photos because they won't do anything. The receptionist or the artist did not even apologize once. I asked to talk to the manager or the owner and I was informed that one of them will reach out to me. The next day evening, I still did not receive a call. After three calls to the salon and one text, Ashley finally called me back. I spent 10 minutes explaining to her what went wrong and how I want to stay as a client but I didn't think it was fair that they don't take my word for anything. How am I supposed to trust them not to cut my lashes next time? Ashley's response? "Send us a photo". She still didn't believe me. After I sent a photo, all they offered me was $25 out of $250 that I've paid. At this point, it's really not about whether they cut my real lashes or not. This really would have gone differently, if they apologized immediately and promised me that this will never happen again and made me feel comfortable coming back to the salon. Instead, they accused me of being a liar. What I would have wanted was to be treated in a way where I could be excited about being a client. Clearly, they have no interest in retaining me as a client. If this place offered higher levels of customer service, we would be happier and not feel like we have to tell the world about the injustices. Hope this helps someone.

    Dramatic full volume fill
    Andrea W.

    Katie is the newest member of the Lash Lab team who specializes in full dramatic volume and she delivers! I have had 2 appointments with her now with a 3rd one scheduled and I am so happy with her quality of work. I would highly recommend setting up an appointment with Katie!

    Lashes done at Lash Lab

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    Judy is amazingly professional, competent, and generous/kind. I will always go to Lash Lab for all my eyelash issues. Thank you :).

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    Page 1 of 4

    Ask the Community - Lash Lab

    How much are the lashes?

    We have a set for everyone! Level 1-5 allows us to help you customize the amount of "VAVAVOOM" that you want or don't want! We specialize in natural so we even have a partial set or less than 100% lashes filled in. We do specialize in natural real… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - Lash Lab

    The owner Judy does an amazing job making me feel comfortable and learning what style works best for my eye shape.

    Mentioned in 28 reviews

    Read more highlights

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    I came in for my first lash lift with Marissa and from the moment I walked into this lovely studio,…read moreI knew I was in great hands. The whole experience was so relaxing that I fell asleep while the service was being done. The space is very bright, with chill music and comfy beds. Once the service was complete, Marissa gave me detailed at home post service care for my lashes. Thank you for the outstanding care!

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    I've been seeing Valeriya for regular facials for over a year now, and I almost don't want to write…read morethis review because she's just so good at what she does I kind of want to gatekeep her! I started seeing her a year before my wedding with the goal of improving my overall skin texture, tone, and health. Besides being a master of her craft, Valeriya is just the sweetest, kindest, most patient person. She really takes the time to get to know you and your skin. Of course you have to go semi-consistently for this to really be possible, but consistency is key with anything skin-related, and patience too. The first time I saw her I did a Hydrafacial, but she recommended we switch to DMK and that's what we've been doing almost every session since (with a few chemical peels sprinkled in). Every time I see her she switches things up as needed based on what my skin needs that day. That's what I love about her--it's never one-size-fits-all with her treatments--she understands my skin and can predict what it needs and how it will react. She's also incredibly generous with her time and will respond to texts whenever I have had questions outside of our sessions--she truly cares about her clients and their outcomes. I've also done Aerolase laser treatments a couple of times to target stubborn cystic pimples and have had great results. Of course Valeriya doesn't do the laser herself, but her nurse Pearl is such a sweetheart as well and I love that her and Valeriya work together as a team to make sure their clients are getting the right combination of treatments to address their specific skin concerns. Valeriya is never pushy with products, but I have purchased and used many of the products she has recommended to me since I started working with her. Although not every single product has become a consistent staple in my skincare routine, the ones that have are products I am truly obsessed with and feel have made a massive difference in my skin since using them consistently. My skin was absolutely glowing on my wedding day and I give 90% of the credit for that to Valeriya, and only 10% to myself for being consistent with my skincare routine (that Valeriya created for me). There's no one I trust more with my skin, and I will be a client for life!

    I've been a client of Valeryia for more than 3 years now. The Hydrafacial treatment has been a…read moregreat way to keep my pores clean, controlling the amount of facial oil, and pretty much solving all acne problems. Much better than regular facials. We have also done other treatments to reduce acne scars, which has been very effective. Totally recommend these treatments for guys with oily skin.

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    I can't recommend Nicole strongly enough if you want to have the most phenomenal makeup and lashes…read morefor the moments that matter most. I chose Nicole for my wedding make up and I am so glad that I did. I'm the kind of girl who only wears make-up for special occasions, so I was very nervous about finding the right make-up artist who could make me look and feel beautiful but not "overly done." At my bridal trial, I felt instantly comfortable with Nicole. She listened closely, understood exactly what I wanted, and executed it flawlessly--polished, timeless, and completely me. I was also curious about getting my lashes done because I was worried about a lash strip coming loose on the most important day of my life. Nicole talked me through the pros and cons of wearing a strip lash vs a lash set, and in the months leading up to my wedding, we decided to try out lash sets. This was super fun because not only did I discover I love the look of a fresh lash set, but I also got to spend more time with Nicole before my wedding, so when I actually saw her on the day of my wedding, I felt completely at ease. My mom and bridesmaids also loved her and her work. Nicole did a masterful job accentuating the beauty of multiple skin types, skin tones, and facial features. Our make-up photographed beautifully, lasted all day and night, and never felt heavy or cakey. She was calm, organized, and a genuinely grounding presence on a hectic wedding morning. I felt confident, comfortable, and like the best version of myself. I would recommend her without hesitation to any bride who wants herself and her entourage to look stunning and still feel like themselves. Absolutely incredible experience from start to finish.

    I had such a good experience getting my lashes done here. I reached out last minute for an urgent…read morelash appointment! She was able to squeeze me in and I'm super grateful. Her studio is so nice and clean. The lashes are definitely on the pricier side but it's pretty normal in San Francisco and she does them so well! I love how she caters the lash map to what she thinks will suit you best.

    Photos
    Lacquer and Lashes - Pretty textured wispy volume set

    Pretty textured wispy volume set

    Lacquer and Lashes - Little up close photo I snapped of my clients pretty eyes. One thing about shadows is that it should always be blended to perfection!

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    Lacquer and Lashes - Hybrid full set on my lovely client Anna

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    Hybrid full set on my lovely client Anna

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