I've been going to Serenity Spa & Lash Decor for so long I'm not even sure! Maybe ten years? Eight? All I know is I'm a pain in the butt and I have never, not even once, had a bad experience here. I get my manicures from the incredibly gifted artist Fannie and for lashes I have my favorite technicians, but if they're not available when I want to come in I don't worry. Everyone who works there is top notch. Truly. I have never had a reason to complain. And I'm a complainer by nature! There has just never been a single thing to complain about. I get compliments on my nails and lashes all the time. My only hesitation in writing this review is my concern that you all will eat up all the good time slots! read more

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Always professional, accomodating, clean, pleasant. Eyelashes and nails loik great. Massages are extraordinary. read more

Serenity Spa and Lash Decor is truly such a hidden gem. I have been a customer for decades and am always delighted with my services. I do hard UV gel for nails and they do a better job than anyone. It's hard to find this technique but it's getting more and more popular. Dina is amazing!! And gentle. For lashes -- I love natural synthetic mink and they do such a gorgeous job. Eva and Sophie have been my go to gals. I hesitate to even share my obsession with this incredibly cozy, clean oasis of beauty. It's already busy and beloved--- don't swarm it ladies! lol. They're kind to older folks & pregnant women-- and I often bring my daughters and they're nonjudgmental and enjoy the babies!! Run don't walk! But book ahead! Weekdays and daytime is a calmer scene. read more

This place is my favorite! Friendly, skilled, and serene. I highly recommend to anyone looking for quality and relaxation.

my daughter just got her Nails done for the holidays by Raquel and they are beautifully done for an excellent price. Highly recommend this salon and Raquel is amazing! read more

Lash Decor & Spa - Eyelash Service Near Me - New York, New York

My nails are perfect with Mika everytime. I have sent 4 friends there and we all love it.

Ok, so my first time at this place with the lashes went great. The last two times I've left with super sore, reddened eyes and lines in the whites of my eyes where the tape/pad/whatever was scratching my corneas. Coincidentally, the last two lash visits were with the same lash tech. The idiot at the front desk will stand there and tell you "the redness will fade within 30 minutes" as she hands you a $200 receipt. It doesn't. This is my second rodeo with this particular lash tech. ***Word to the wise, if they send you to the lash pod all the way in the back on the right-hand side, don't do it. Wait for someone else.*** I've been getting my lashes done for years and this experience and the last one with this particular lash tech are the only ones that have been absolute torture during and after. PS- the lashes only last two weeks. No, it's not just me. Today and two weeks ago whilst there, I overheard two other ladies inquiring about what type of glue they used because their lashes didn't last long either. PSS- nail services here are on point. read more

Lash Decor & Spa - 24hrs post eyeball torture chamber. - Eyelash Service Near Me - New York, New York

Been coming here for years love my nails, Rocio is the best she really does a great job on my nails and she is very sweet. Marta is also great. Strongly recommend this place. read more

I've seen both Ara and Eva for eyelashes and they were great. I've been getting eyelash extensions for 8 years now and just moved here from LA. I tried another salon and wasn't happy at all, many times they advertise volume and it's just classics. Not here - they understood what I wanted, kept measurements on file and I get pretty lashes every time. They last a while (I get a fill every 3 weeks) & price is fair. read more

Lash Decor & Spa - Super Silky lash fill with Eva - Eyelash Service Near Me - New York, New York

I been getting lashes for years about 6 years first when I went the lady Winnie pushed me to get their "super silky" because its softer .. as soon as she started i knew it wouldn't be good but didn't expect THIS! she kept walking away then talking on her phone then all I felt was her tugging on my lashes since she glued them all together!!!! not only did she ruin my own lashes this is the WORST job ever and it took over 2.5 I asked them to remove it and give me a refund but they do not give refunds instead offered to fix but this is unfixable. read more

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My first initial experience getting my eyelashes done was good. But i came back again recently to get my eyelashes done for a vacation and they gave me a cornea abrasion, i cannot move my eye without it being extremely painful. read more

I love going here for eyelash extensions. They do an amazing job -- mine typically last 3 weeks before needing a fill. I always book Miriam, and she is so kind and talented. I'll probably try their nail services soon too. read more

I get my lashes done by Sidney and she is amazing. She makes sure that she is giving you what YOU want. She does this by asking questions of what you want your final look to be. What are you expecting to look like. People who take time to understand their customers and is concerned with theirs customers satisfaction are always lucky in customer loyalty. Why you ask? because WE feel like are being taken care of. Anyway please see my girl Sidney if you want amazing, natural, long lasting eyelashes. read more

Lash Decor & Spa - Eyelash Service Near Me - New York, New York

I dropped into Lash Decor on Saturday afternoon before a formal holiday event after making a last minute appointment Saturday morning. Lash Decor was very nice over the phone in finding me the earliest appointment possible. I'm always a little skeptical of places without a lot of yelp reviews, but took the chance because of the time constraint - no other salons I called had availability that day. I forgot to ask what the name of the girl was who did my lashes, but she was phenomenal! I had a full natural set done in under an hour, and this was the first time I had lashes done where there were no irritating fumes whatsoever. They were also very generous in notifying me about the current promotion. For comparison, I have been getting my lashes done for the past 6 months in various salons/cities due to travel/moving, and I expect around a little bit of redness from fumes for a few hours at best. I walked out with clear eyes and beautiful lashes! Pics are from 4 days after my first set. read more

Lash Decor & Spa - 4 days after application, haven't lost a single one! C-12s - Eyelash Service Near Me - New York, New York

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Alice and her staff are absolutely wonderful! Have been going here for lashes for about 7 years and now I get my nails and pedi done here too! Love them!! Definitely highly recommend!! read more

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Got powder nails and they cracked within 4 days, and chipped pretty bad on the 5th day. So I went in to show them what happened and to get them fixed. They said there was only a 3 day window to get them fixed and that I would have to pay for a new job. No thanks - I'm not going to pay for another crappy job. I haven't used their other services, but I definitely would not recommend for nails. read more

Great gel manicure by Marta!!! Very neat and clean. Perfect cuticles. Marta always takes the time to be precise. She always helps me pick the best colors for my skin tone. read more

This review is for the 86th Street location. They used way too much glue on my eyelash extensions. At the base of the extensions are awful clumps of glue and lash that poke into my eyelid. Really confused as to why they have such a high rating. I usually go to JJ Lash and I've never had a problem with discomfort from the glue. When applied correctly, you can't even feel lash extensions or the glue. This is not my experience with Lash Decor. Can't wait to get these heavy, stabby extensions off my eyes. read more

I can't say enough good things about the customer service here! I had my eyelashes done and while it was beautiful, it just wasn't me (a bit too dramatic of a cat eye). I called and asked to have it fixed, and without hesitation, they said absolutely come on in! The technician re-did my lashes exactly to my taste and I couldn't be happier! Thank you thank you thank you!!!! read more

Place looks really nice . I can say it's little bit pricey but it's upper east side. Waiting time (when you have appointment) is 1-5min Girl who was doing lashes for me is nice but little bit slower . It took her one and a helf and I was kind a in a rush . Otherwise it will take even 2h with us for me a deal breaking Bc I never have that much time to spend in salon for anything .(that's just me and my time line I guess) At the end of a session I felt something in eye ,girl didn't even take a look thinking it's a piece of make up.and few days later I discover small piece of a glue. I wouldn't come back read more

This place is difficult to rate because one tech, Sidney, I got 5 star flawless eyelash extensions but with the next tech, Deska, I got a barely one star, terrible job. With Sidney my lashes were even and stayed on for a month. She knows what looks good and works quickly. It's a hike and a half for me to get there but for Sidney it's worth it. The negatives come in because Sidney is unfortunately unavailable for a while. I was told Deska is taking all her clients. You'd think that an amazing tech's replacement would at least come close. Nope. I got my maintenance this morning and a quarter of them already fell out, making the unevenness of the remaining ones stand out even more. Though more than half my extensions were still on it took longer to do the maintenance than put on a new set with Sidney and I didn't even have time to really inspect the work quality there. I called and they said they'd fix them. If they even have an appointment with someone other than Deska (only appointment available on the website), that means I'm traveling from Staten Island to the UES just hours before I need to have presentable lashes for an event. I am sorely disappointed with the inconsistency. Until Sidney comes back I don't think I'll find myself back here. read more

Horrible horrible place, after roping you in with their half off,they upsale you ugly, synthetic lashes that are too big for your eyes. I've been getting lashes for years and needed a new place after moving up to the upper east side. The lashes mostly fell out after 3 days and stuck my eyeball on the inner lid. The individual lashes are so thick and fake looking I kept sunglasses on for a week until I could waste more time to get them removed :(. And they are over priced. Shame on you guy :( read more

I did my lashes with Eva and she was amazing. She answered all my question answer and even helped me to choose lashes. The place is clean and the people over there were wonderful. They even do same time manicure and pedicure service which is wonderful since it saves my time. Thanks lash decor for beautiful lashes. Will be back for sure. read more

I booked online for a dramatic set. My lashes came out amazing- I think Winnie was my technician. The room is quiet and the beds are separated by curtain dividers for privacy. I later learned you can get a manicure/ pedicure DURING your lash appt which is a HUGE time saver. Additionally when I went back about a month later to remove my lashes (I didn't want to get a fill) I didn't have an appt, but they squeezed me in which was much appreciated. Definitely would go back. read more

Worst lash experience. I've been getting extensions consistently for more than two years but just moved and needed to find a new place. Not only do the lashes look totally synthetic, my technician was very visibly ill, coughing, wheezing and severely congested. She didn't wash her hands, wear a mask or put on gloves and while I didn't say anything and tried to be understanding, this was the first time in two-plus years that I ended up with red and swollen eyelids for a week following the service. Then, of course, the lashes fell out almost immediately. I am extremely disappointed and most certainly won't be returning. read more

I have been going to Lash Decor for over two years for the best lashes and nails. I just had my first hour long message with Chris. I had spine surgery so I am always super careful who I go to. This was one of the best messages of my life. Very Proffesional and knew exactly the places that needed work. I highly recommend him! read more

I am so lucky I found lash decor!! I can't imagine going anywhere else for my lashes, their staff is great and flexible, the place is chic and clean and they work after 5pm!!! I absolutely highly recommend Lash Decor!! read more

I've been coming to lash decor for mink eyelash extensions for about two months now. I get the mink set and they always look amazing. I've been getting them done by Aileen who is always super friendly, professional and a perfectionist. The staff at the front desk is also very approachable and accommodating. Aileen takes her time, she pays attention to detail and crafts your lashes to match your face. My lashes are always beautiful and never took too exaggerated. They're just enough to be noticed and I get tons of compliments. I get refills every two weeks and my lashes tend to last pretty well. Of course a few fall out here and there and they sometimes go in different directions the closer I get to refill time. Other than that, I am always extremely pleased when I leave lash decor. I won't go anywhere else for lash extensions. read more

I've been to Amy and Alice for eyelash extensions and they are both wonderful. The service is great and my lashes look terrific. I have pretty long and full natural eyelashes so I can be really particular and picky, but they do a terrific job and the place is so clean and welcoming. I usually fall asleep during the appointment and then they even give you a quick back rub as you're finishing up. Truly a nice neighborhood spot and they're so sweet and friendly. I totally do not need this but think I'm going to become an addict thanks to them! read more

This place is amazing ! I have tried so many places in New York until I found this institute ! The job is perfect and prices are very affordable .. I really advise people to go in there for nails ,eyelash and all the rest of services ... read more

Love this place . Very calm -serene environment . Alice is a master at Her craft . The facials are great too and the price points are reasonable . I recommend this place above Bling or Ebanezzer . read more

Friendly staff, made sure you were comfortable. Took their time so your lashes looked great! Price very reasonable . Called the same day and they got me in, in a few hours. read more

First of all, I have been doing eyelash extensions for the past four years in different places... so I'm pretty acquainted to the process. I recently moved to the UES and decided to look for a new place near home. The service was alright and my lashes looked "ok" ... but they fell within the first week. Months later, I decided to give it a second try (when my place in the LWS had not availability) - thinking that maybe I would get a better esthetician this time around. The second time was the WORST! Not only did I noticed how dirty the place really is (or at least the room where I was). The esthetician coughed, sneezed, rubbed her eyes multiple times... and she didn't wore gloves! I could smell the glue constantly... the process was so uncomfortable, that many times I was thinking on stopping her and leaving the place. At the end, she picked lashes from my face with her hands! I don't know how this happened, but two eyelashes got INSIDE my eye... which took me 10 minutes to get out- leaving my eyes irritated from the amount glue that she put. The end result; horrible, fake-looking "natural, super silky mink" lashes (these are the expensive kind). I will not be giving this place a third chance for sure! read more

I don't even want to give this place one star. DO NOT GO HERE. The technician put so much glue on my eye and in such a sloppy manner that my eyes had a horrific reaction. I have an infection in one eye because she must not have washed her hands. It's disgusting. I didn't even get my money back. They CHARGED ME to have the horrible lashes and glue removed. And they didn't even get all of the excess glue off my eye lids. If you want to have beautiful lashes and not leave with an infection and terrible irritation, go elsewhere. read more

I just had my first experience with getting lash extensions and Anna did a fabulous job! She told me I was a great "patient" as I didn't move at all - in fact, I just about fell asleep during the entire process! I truly just left the place and can't really comment as to how long they will last but I absolutely love the look and highly recommend going here to have the super silky and natural lashes applied...I will comment further once I have lived with my new lashes, but am thrilled with my first experience so far! read more

This is the go-to spot to get your eyelashes. Last Saturday was the first time going to Lash Decor and I absolutely love this place. Alice is the best. Even though I noticed that one eye had more lashes than the other, it did not matter because it looks so fabulous lol. I am going back in 2-3 weeks for my touch-up and also getting a facial. Let's not forget the delicious candies that they have at the front desk, so so yum yum. See you soon Lash Decor. Everyone, definitely check out Lash Decor, it is worth it :)!!! read more

Not impressed. This was my second time getting eyelash extensions (first time at lash decor) not only was the tape in my eye the whole procedure, but the extensions were not applied well. The first time I ever got eyelash extensions I had them done at a resort for only $35, they turned out better than what I had done at lash decor for more than double the price ($78 for new customers.) I've had the extensions for less than a week and they are already falling out. read more

i have been going to this excellent shop for almost 8 years (since it opened) for my nails. since then, it has expanded greatly, as i see they have added all kinds of different services for ladies! it has been recently redecorated & is clean and most appealing. the owner and all the staff are very friendly & professional. in particular, i have been seeing eva exclusively for 4 years (nails) & she is simply the best at what she does and a pleasure to be with every week!!! i recommend this business without reservation... read more

Simply fabulous! Sydney did a beautiful job on my eyebrows. She's a perfectionist and they look great!

the worst place ever do not go i just left with glue all over my lashes i did not pay. my eyes are burning please dont go