Absolutely a good time playing laser tag! We liked the whole experience. It's more challenging but…read morealso similar to video game style in that there are rooms and upper stories and respawn spots. Our teens had fun playing even with younger kids and we joined in too.

We randomly found this place online in preparation for my son's birthday. We didn't book a party,…read morebut paid for everyone individually. We opted for one hour, but should've booked for two. We had 3 kids and 4 adults; I think the adults enjoyed it as much as the kids. It FAR exceeded our expectations in what "laser tag" was. The guns feel real in weight, use, etc. and the games we played throughout our hour were great. We luckily got teamed up with another family of mostly kids and had a fantastic time. This would be great for a party, a team builder, or just something to do. I love they have a punch card system, so we will certainly be back!

This was a great idea! We did the advanced lazer tag and both kids and adults had a great time!…read more Even did it at night and it was AWESOME! Had an issue with a couple of the guns but someone was on call to walk us through rebooting them. Will definitely do again and Freedom Fun USA always called us back and worked on getting us a price that was in our budget! It was a win win!

This was a great experience. I wish they had volley balls, but they showed up early and played…read moremusic. I would definitely recommend it.

We've gotten the gaming truck for several birthdays and have been pleased with the experience each…read moretime. The truck is clean and arrives/departs promptly. We've encountered nothing but professionalism at each party. We definitely would recommend this business for an easy birthday party idea!

This was the best party I've ever hosted. The staff worked really well with the kids. They arrived…read moreearly so everything was ready when the kids arrived. The look on the kids faces as they were playing was worth every penny. This party was easy and fun. Highly recommends.

They are not responsive to phone calls / voicemails. I have been trying to speak with someone to…read moreget pricing options and schedule a party for my son. I left a message on Tuesday and again on Thursday both during their posted business hours. It is now Saturday and I have yet to speak to anyone. Based on the other reviews, they may be great once you speak to someone, but good luck trying to get that to happen.

Had an excellent time for our daughter's 12th birthday with about 10 kids. The owner showed up on…read moretime, setup quickly, was very friendly, and gave us several game options. Even with partially inclement weather, he was willing to work with us. Would highly recommend!

Cancelled day of my son's party. Excuses and then ghosted us. Day after party asked how they could…read moremake it up to us, and then ghosted us again. Major Bummer!

TLDR: They missed my son's birthday and never showed up!…read more I booked with them about a week in advanced and was very excited for the gaming van to come to our party. I worked out a great deal with Darrell. The company emailed me the price which was not what Darrell and I had discussed. I replied to the email and never heard back. I text him and never heard back. Finally I called him and he assured me the price would be what we discussed. In party day I got a text about 30 minutes before they would be late to the party because they were having generator issues. Ok, no problem, I understand machines can break, so I said what time do you think you will be here? I do have to entertain kids at a party after all. Once again no response. Finally I hear back they aren't going to make it because they got a new generator but the driver of the van left with the keys. I'm not sure who runs this company, but I'd guess no one is really "running" it. They offered to make it up to me some how, but after asking a way for them to do that, no response again. Thank goodness I never paid anything upfront!

We rented a Nerf laser tag party w/ concierge for 16 kids. Our group was 35 kids but we had an…read moreunderstanding with the vendor they would simply have the kids be in teams and take turns. We had other passive games for the kids to play while they waited. Things that were great: 1. The online ordering process - great website and super easy to navigate. 2. How quick they would respond - I was very impressed at how quickly they replied to my emails! 3. Politeness of concierge - the hosts of our Nerf laser tag party were very respectful and took care of setup/teardown amazingly! Things that were disappointing: 1. Excellence of staff - when I was finalizing the order of the sale via email with the representative, I felt like they did not care about me as the customer. There was a promotion on their website to get a free upgrade I had to mention, even though they suggested a specific upgrade they would have charged me for that was a part of that promotion. Secondly, the concierge team very much felt like two college guys who did this for some extra cash who did not care how our time went. I had to step in as the game leader because they were incompetent at corralling the kids or explaining a game (and this was after a couple of haphazard "games" where I could tell our kids were confused). I kind of wish I didn't have a concierge so I would've been mentally prepared to lead the games instead, though them taking care of all setup/teardown logistics was SOOOO NICE. There was just a gap in excellence in this area. 2. Unexpected charges - their prices do not include taxes, delivery fees, or a "in case of damage fee," which made the price go up pretty significantly. If we did another laser tag party, I will probably look at my other options first.

Freedom Fun USA has come and set up inhouse field trips for my summer camp for the last two years…read more Grace and her staff are wonderful, professional and provide very good customer service. Our summer camp kids had a blast. Thanks so much for kicking off our summer camp with a bang!

I was super surprised they weren't so busy , everyone was super nice , we had a good time bowling…read moreand had food and played lots of games , and the games are super fun and reasonable me and my family won 7,000 tickets and everyone got a prize even the adults , the food was good too just the right amount to feed 4 a pizza and an appetizer. The atmosphere is chill and fun. The service was the best .

I had a terrible experience at this Alleycats location with the manager and one of their employees…read more My nephew wanted to go rock climbing and after my sister signed their form my nephew was standing near the rock wall ready to be harnessed when their employee, who already seemed to be in a bad mood since we asked to use the rock wall given it was pretty slow that afternoon (at around 5-5:30 ish), came over and pushed him away from the wall even though my nephew wasn't doing anything. He only apologized once my sister told him not to touch my nephew and that he is disabled (autism) but he never tried to apologize until my sister confronted him. My nephew still wanted to climb as he wasn't aware what that man did to him was unjustified and wrong. My sister went to the manager and explained the situation but the manager (picture below: woman with short black hair and glasses) said that she was watching everything and began saying it was a parents responsibility to watch over ones child, my sister agreed with that and said that either way the man had no reason to push my nephew and that the correct response would've been to talk with her about it. The manager insisted their employee did nothing wrong. My sister recorded everything and told the manager this and also told her she wanted a refund. We went to the front desk and the manager came back with a completely different story now, she said that she spoke with her employee and that he said he never pushed my nephew. My sister then reminded her that she said she had been watching everything. She is a liar who didn't bother looking at the security cameras after my sister asked her to. She never bothered with any kind of apology even though her later statements imply she wasn't present at the time of the incident and she wasn't even sure about what had happened. This was overall a terrible experience that could've been resolved had the manager taken some responsibility and had not tried to justify the actions of a grown man towards a child with autism. This goes to show that they do not care for any child disabled or not. They don't train their employees to handle children with care and respect that they deserve. The employee didn't even know how to properly harness my nephew who despite all his excitement was standing still, he had to ask my sister to help him. From the manager to the red head employee, all of them handled this wrong and I will never come back. I hope everyone is careful with their children in their care given the manager was willing to defend a man who's first instinct is to push a child instead of talking to a parent. My sister was right next to my nephew when everything happened, I was sitting right there too and my nephew's only emotion was excitement even after he was pushed. Do better ALLEYCATS and employ better people for the safety of children.