Had an amazing first experience with Laser Away, and I'll definitely be back for more treatments! Special thanks to my nurse Linda who was she super sweet & professional during my facial. She made sure I was comfortable & explained the process so there were no surprises. She was extremely knowledgeable, answering any questions I had about my skin care goals, and made recommendations for future treatments without being pushy. My skin looked and felt so clean & smooth after my appointment, & is still glowing almost a week later. I'm excited to come back for more facials, and plan to start coming here for my Botox & filler as well! read more

I love coming here for my Xeomin deals and my clear and brilliant. I'm creeping up to the big 50 but that doesn't mean my skin should be. The receptionists are welcoming and explain the specials. The technicians are good at explaining the procedures and answering questions. I will be a long time customer. read more

LaserAway - Session 3 of clear and brilliant. Can't wait for the next 3 session results. - Medical Spas Near Me - Fresno, California

Linda and Marissa are AMAZING nurses!! They go above and beyond to make you feel comfortable and welcomed. They are very knowledgeable and educated. I cannot say enough great things about the staff. I am very happy overall with my experience and results of the treatments. Thank you LaserAway Fresno! read more

Paid $4,000 for laser hair removal that didn't work, and after 2 years of on-time payments LaserAway and their lender hit me with $1,200 in hidden interest--avoid this scam. I was on time to every appointment and there would be times where I sit and wait 40 mins after my starting time. Front desk would say that's normal. The one time I'm late 8 mins they couldn't complete my full service request even though the grace period is 10 minutes. The employees doing the services are extremely nice but I feel bad that they work at this company. If you look up reviews you can see how many times this has happen to people. read more

I have been wanting laser hair removal on my underarms for quite some time. I finally decided to take the plunge but I wanted a reputable establishment to perform the laser treatments. I've seen numerous advertisements on social media about Laser away so I inquired. Hayley was my representative that did a phone meeting with me. She was very informative and let me know about special packages offered and financing. I jut paid up front for 8 sessions and it was a quick check out. I also had to do a FaceTime with a nurse from Laser away who asked me health questions just make sure I was ok to start the laser treatments. They booked me right away and the appointment was quick- about 15 mins! I showed up earlier than my 5 o'clock appt and they went ahead and took me back early. It wasn't too painful, I felt it more on my left side for some reason. The machine blows really cold air so it minimizes the intensity. They are open 7 days a week and close at 8pm. Super convenient for all. My sessions are spaced a month apart so I got a little journey ahead of me. So far I'm very impressed with their customer service and you really do get what you pay for, the quality is worth the $$. read more

LaserAway - Very good customer service. Always checking in with me - Medical Spas Near Me - Fresno, California

Everything has been easy and professional - Friendly and helpful with all my needs and questions!!

I was having dinner next to LaserAway last night. I decided to go in and get some information. It was pretty late in the day and Marisella was at the desk, she was super nice very personable. She made me feel welcome to come in and ask questions. She was very knowledgeable about every service that they offer and she answered every one of my questions without hesitation. I was interested in laser hair removal, she explained the full process to me and let me know that it wasn't painful. I really appreciate that because I was very hesitant before about getting hair removal because I thought it would be painful. I had my first laser hair removal session today. It was super fast and painless. When I went for my treatment today everyone that worked there was super nice and smiling, which I could totally see even though they were wearing a mask. Everyone was so nice and helpful they get you in and they get you out but they do not make you feel rushed or unimportant. I love that they expect everyone to show up on time. They do have a five minute grace period from the time of your appointment. That shows me that they take everyone's time seriously. What people don't understand is when they're late for appointments that messes with everyone's schedule that is scheduled to come in after them. That pushes everyone behind them later and it is such an inconvenience for us that know how to show up on time. I hope they never cancel the five minute time limit. read more

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The staff has the most AWFUL attitude ever towards their customers, they are the first impressions of the business and to be so disrespected is just another level of unprofessional. I wonder where all the 5 stars come from lol the ladies must really hate their job and should quit if it's not something they are happy with. Edit: after reading some of the reviews the girl I spoke with was Laura and she definitely needs to be fired! read more

ZERO stars for front desk Laura at Fresno location 4/19/24!!!! As usual, my appointment is completely behind. I let her know at 10:15a that I needed to leave at 10:30 to pick up my kids and I had still not been seen for my 10a appointment. Long story short, Laura and I are going back and forth with one another and It was very evident based off of her tone and smart Alec *multiple* remarks that we were not making any progress on trying to figure out the next steps as I had explained to Laura and her manager, the only reason I have so many facials in my account is because I've been receiving complementary ones for *all* the other past times that this company has failed to see me on time or completely Had my appointment booked for a different day (even though my text messages had the day and time that I had showed up) At first, the manager also was getting a little chippy, but eventually we came to a conclusion that yet again I would be receiving another complementary since they could not see me today. However, as I was closing out and trying to organize all of my other appointments, Laura went to the extreme and became extremely rude, and was just giving me the worst attitude ever. At that point, I wanted nothing to do with her so I told her I did not want to speak with her any longer and that I needed someone else to help close me out. I then turned to the second receptionist Marina (amazing!!!) and I start finalizing my next upcoming appointments with Marina. When all of a sudden Laura just inserts herself and is speaking over us continuing to say her smart remarks. I couldn't believe it. She was talking over her coworker just to get her finalized jabs in. After Marina graciously and like a normal human being in customer service helped me set my next appointments, I wanted to speak to the manager again, which Marina gladly set that up for me. Sure enough the manager who took me to the back told me this is not the first time customers complain about Laura attitude and that she knows exactly how Laura can get chippy and rude and that she's seen it before so she believed me. I assured the manager, this was not a case of: the customer is always right. I do not believe that at all to be true, but I was pissed Laura crossed the line when she sarcastically kept saying: don't you have kids to pick up? Don't you need to leave? I thought you needed to leave by now? For those remarks regarding my children, who by the way YES I was late to pick up because I was dealing with her attitude, I will *never* spend another dollar at this company. I can't wait to be done with my packages. I live an hour away from Fresno so coming down for nothing is a big deal! And when she mocks me of "needing to get my kids" - that's where I draw the line. ZERO stars for Laura FIVE stars for Marina jumping in and I appreciate the manager for taking me to the back to discuss Laura and allowing me to voice my concerns as a customer. Update - the business responded to my Yelp post a week ago and stated customer service has reached out to me. No. No, they haven't. Typical. read more

I have never been more disrespect! I was looking online to see how much some procedures cost. Decided against it. Backed out, but you had to give your name and phone number. I get a text..ok fine. I them know that I no longer wanted it. I get questioned..ok, fine. I am still nice. Then the rep gets rude as hell. This is not how you treat people. read more

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I've never had filler or anything before I'm 31 and my top lip has always been slightly smaller than my bottom so I decided to finally get lip filler and I wanted it to be subtle but a noticeable change it's been almost a week and it came out amazing exactly how I wanted, the staff was amazing and really kind and helpful and my nurse did an amazing job will be coming back again in 2 weeks for a touch up, not sure where all the bad reviews come from I guess some customers like to blame others and not take accountability, but I loved this place and highly recommend. read more

If you are serious about skin rejuvenation this is the place. The front desk staff and nurses are very friendly and professional. Been loving clear and brilliant and saw great results from it . Thank you laseraway Fresno! read more

After spending over a year at Lazer Away, I initially purchased their laser hair removal bundle for legs, Brazilian, armpits, upper lip, and chin. Unfortunately, the treatments didn't yield satisfactory results, prompting me to extend my sessions and invest in a maintenance package. Regrettably, my overall experience has led me to discourage others from choosing this establishment. I want to emphasize that my intention is not to personally attack anyone; I'm sharing my honest negative review. 1. Scheduling Issues: Scheduling has been consistently messy. A separate department handles appointments, and I've encountered various problems. They once scheduled me for a Clovis location at 8 am, but the place opened at 9 am. Attempts to reschedule resulted in a one-month wait, despite assurances of being placed on a notification list for cancellations. I never received any such notification. I also had to reschedule an appointment a week in advance due to a meeting with a school counselor. The person on the phone was extremely rude, emphasizing the high demand in March, suggesting it might take 1-2 months for a new appointment. Ultimately, a cancellation on their part led to a month-long rescheduling. 2. Misleading Advertisements and Comment Deletion: The establishment lies in their advertisements and deletes negative comments. They claim the process isn't painful, but in reality, it's quite the opposite. Technicians acknowledge the pain level, provide stress balls, and admit that some individuals struggle with the pain. Negative comments on their ads are promptly deleted. 3. Punctuality and Treatment Inconsistencies: Despite consistently arriving early, I often face long waiting times, with the longest being 30 minutes. However, when I arrived 8 minutes late due to traffic, they claimed they could only do half of my legs. This contradicted their initial claim of a 60-minute leg appointment and the later statement that lower and upper legs each take 30 minutes. Yet my appointment for my legs that day was scheduled only for 45 minutes. 4. Inconsistent Treatment: The inconsistency extends to the treatment itself. Each technician has a different approach, varying in speed and coverage. Some are thorough, while others rush, resulting in patches and uneven treatment, leading to hair regrowth in treated areas. In addition, while the receptionists are professional, I prefer the Clovis location to this Fresno one because their friendliness seems more genuine. In conclusion, I strongly advise against choosing Lazer Away. The combination of high expenses and poor treatment quality makes it an unfavorable choice. Please consider other locations for a more positive and reliable experience. read more

No place like the Corta Madera lazeraway. The staff is amazing and the nurses are phenomenal. If you are looking for a place to help you look and feel better, go check them out. Tell them Rey sent you read more

I don't even know where to begin! I was so skeptical about getting this treatment, but I'm so grateful I decided to go for it. I tried the Clear + Brilliant treatment, and honestly, it's the only thing that has truly helped with my acne. I'm beyond happy with the LaserAway service--they're so kind and incredibly informative. To anyone looking for a solution for acne or scars, this is it! Trust me, it works--you just need to be patient. Thank you for giving me my confidence back! read more

Terrible service!! I've been telling friends and family to not go to Laser Away. The last two appointment I scheduled, I did not have a great experience. I am not happy with my results. read more

I am so happy with my Fresno LaserAway experience! I had been considering the Clear and Brilliant laser treatment for some time and called to inquire. Sonia walked me through the process and financing options, and before I knew it, I signed on the dotted line! I had compared to some other offices in Fresno and decided to try LaserAway because of the competitive pricing they offered and 0% financing. Everything about my LaserAway experience has been great so far. I have been for two Clear and Brilliant treatments and also signed up for the Hydrafacial package as well. The building and procedure rooms are super clean and well-kept, all of the ladies at the front desk are so warm and welcoming, and the nurses are very kind. I can't ask for a better experience! One of the standout items with LaserAway is their frequent discounts and financing packages at 0%. You can really get some incredible deals through a combo of these two! I will be back for my next facial/laser treatment in no time, and I highly recommend other skincare-curious people to check them out! read more

Let's just say I've spent thousands at this establishment. THOUSANDS not through finance just paid off immediately. The laser package I received was not very effective. I had to pay extra for a "touch up package" and I'm still not satisfied with results. I bought a bank for some Botox, paid cash for that as well. The sales rep talked me into purchasing some juvederm she told me they no longer sell half syringes even though it's still advertised on their website but she assured me I could break up a full syringe and use half at a time. I told her I only get .5ml at a time once a year and she said they could do that. So I buy it, go in to get my Botox and .5ml at the same time since I live out of town and guess what... the nurse said I would have to come in within 30 days for the other half. I decided that I don't want it then she told me I could get a refund with the lady at the front. GUESS WHAT! Nope they said I have to wait for the sales representative that sold it to me. So I waited for a call and never got one. I have now called 3 times and it's been over 10 days now. Still no refund. They are QUICK to take your money for a service but don't respect your time and refund you. This has been such a horrible process, especially spending well over 5k at this place I would think they would be somewhat considerate. Never again. Save your money and go somewhere else! read more

I love this place!! Great one stop shop for all your beauty needs. I love nurse Emilee for my Botox and Chyna for my lip filler and Natasha for my Laser Hair removal. Honestly though ALL of the nurses are sooo amazing and thorough. The ladies at the front desk work hard to accommodate all my needs and are so friendly. I love that they always tell me about the promotions and how I can get the greatest savings on the treatments. Probably my favorite thing about LaserAway is the LaserLove Rewards program where you get points from every purchase that give you amazing discounts towards your next purchase. Love this place! I've brought all my friends and family to LaserAway too!! read more

I was attempting to figure out your prices online for Botox and laser hair removal. Given that we have to enter our information, a very rude lady called me immediately. Her tone gave "I am over my job" When I asked about payment, she answered, "what do you mean?!" I tried to clairify whether you charge per session or wondering if it is paid in whole vs installments , she very jarringly asked "what's your credit score?" It was so jarring I asked immediately why do you ask, and she said well depending on your credit score we have certain plans" I don't know why the latter answer could not have been the initial answer instead of so rudely asking for my credit score but I know this, me and my doctor money are finding somewhere else to go read more

Chyna is an amazing lip doctor. She did an amazing job, I wanted a natural even look at she delivered. During the process she kept making sure I was okay and kept an absolute steady hand. Look at her art I love it! I can't wait to get my next filler!! read more

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I've always had the most amazing experience at LaserAway! From the moment you walk in, the front staff goes above and beyond to make you feel welcome--they're so kind and always have the best compliments, making you feel great every time you leave. The nurses are all incredibly sweet, and Linda is truly the best! She's so easy to talk to, makes every treatment super comfortable, and has such a warm and reassuring presence. I absolutely love her! If you have the chance, definitely request her--you won't regret it! read more

Had my first treatment with clear and brilliant and it was wonderful. 2 weeks later my skin is brighter and I'm wearing way less makeup. I can't wait to get my next one in a few weeks! The team is so friendly read more

Great customer service. I got the Thermage treatment and I love it. The nice lady that did my treatment did such a great job.

(I would leave a 3.5 star review if it could) but in any case, I'm writing this review about a year and a half since receiving my laser hair removal treatments. I did the underarms, full legs and Brazilian package. So I'm writing this now to come back and speak about the results. Calfs- Surprisingly my lower legs that would actually grow back so fast when I shaved, has the best results! But the downfall is that I have patches of hair that grow back in those certain spots. So I can see that the nurses may not have been careful to make sure they were consistent. Thighs- kind of good results but not the best as I hoped. I still have a bit of blonde hair I see growing, I always had blonde hair on my thighs but all other hair was dark lol weird... and to note I am fair skin. My knees also seemed to not get good results, so unfortunately I have to shave that area. The most frustrating part was that I felt some nurses put the strength level of the laser higher than others, and other nurses would also not get allll the parts needed. Underarms- I have to shave maybe once every month, so not bad :) Brazilian- unfortunately this is the most upsetting section of laser treatment results. At first it seemed really well, on top all hair was gone but in certain areas going down, I could tell that the nurses totally ignored! And I'm not on the table laying on my back checking to see where they lasered, or if they missed a spot lol so I can see from my results that they definitely missed a lot because I have to shave ever so often, and ugh that's the reason I wanted laser. Shaving sucks! And now, a year plus later, even more hair seems to growing back when the promise from Laser Away that the hair should be basically permanently gone. Not true :( now I feel I have to get more, but I guess I will look else where. Just FYI I did 8 sessions for legs, even did more than 8 for Brazilian, and with the Brazilian having those results, it's unfortunate because I paid thousands of dollars for these treatments read more

First hand experience of how terrible this manager's people skills are. worst experience ever. The manager is beyond rude and disrespectful. An embarrassment to the business. Is not helpful at all, horrible attitude. Marisella Sosa is a poor excuse for a manager. She needs a performance evaluation and a retraining on customer service. This is unacceptable and disgusting how she treats customers read more

The staff and the nurses at Laser Away are always amazing. They always let me know when there's their specials so that I can save on different treatments read more

They had their grand opening on 12/1/2020 which is so convenient because there are literally no other LaserAway's for at least 200 miles. I'm obsessed with LaserAway- but I've only been to the locations in San Diego. This location wasn't quite as large, or as beautiful as the other locations. Normally there is an open lounge with a fridge with different beverages and a large selection of retail products. They have one bathroom, and maybe 3-4 treatment rooms. I checked in for my 5:30pm appointment about 10 minutes early, but I wasn't seen until 5:50pm. I hate when businesses have a strict prompt policy, and they are late themselves. Very annoying. I'm still obsessed with LaserAway. read more

Extremely professional , warm and inviting service from start to finish. These ladies make you feel like you're the only client they have and that's very important in these hustling times. read more

Just booked my hair removal treatment with Marina and she made the process so easy, was super informative and just was super great and friendly. She got me a super quick appointment and the price is unbeatable. read more

I'm not much on doing reviews,,, this is my first ever.. I just finished my last laser appointment and I was very very happy with the results.. The whole staff is wonderful, everything was explained from the beginning step by step.. I highly recommend LASERAWAY... read more

Worked with Marina T. today and it was the best experience! She got my daughter and I set up on an amazing package for hair removal and self care and I cannot wait to start! If you are interested in looking into this service I definitely recommend seeking out Marina to help you get started! She is knowledgeable about the process from start to finish. She made the whole transaction seamless and smooth. Thank you Marina! read more

Very impressed with my consult. The information and procedure I was given was very thorough and detail step by step and what to expect when I go in. Best of all was the financing opportunities to make it happen that won't break the bank. read more

2nd time here for bottom laser (2nd Review)!!!! The technician Rhiannon was super sweet! Didn't make my experience awkward. She was very patient with me BECAUSE LORD I NEEDED IT!!! I was very sensitive due to me expecting aunt flow. I really value people like her because it makes my experience easy. During the process she was talking to me instead of having the awkward silence. Also, she took her time!!!! She didn't rush, she made sure she went over every spot.. Overall experience was great absolutely no complaints. Hopefully I get her next time I purposely didn't shave until this treatment so I can take pictures of the process.. it was tuff 6 weeks (eek ) here is a picture of my leg after 6 weeks. It's already working I definitely recommend coming here.. I'll take some more pictures as I go. This treatment is expensive but definitely worth it! Especially having technician like her! read more

LaserAway - Hair didn't grow back fast and some didn't grow back at all. This is month, it grew back a little patchy but definitely a lot better . - Medical Spas Near Me - Fresno, California

If you're looking for someone with excellent customer service skills in the beauty industry who doesn't make you feel insecure and uncomfortable then please ask for Laura at LaserAway. Not only is she very knowledgeable about all the products and procedures they have to offer she makes you feel Confident about yourself which we as woman can lack in. So thank you Laura for adjusting my crown and giving me the confidence to make myself do it read more

Always a pleasant atmosphere. I love how clean the place is. I got a pleasure to work with Chyna. I love how knowledgeable she is, and how she is through. This is my fourth session, I added in another area. I was afraid and the anticipation got to me. Ms. Chyna is great at going through the information to remind me what she plans on doing. Our session went amazing! I love my results. Thank you Ms. Chyna and Laseraway. read more

LaserAway - This place is super cute. And always clean. - Medical Spas Near Me - Fresno, California

My nurse for laser hair removal was Marissa! She is very thorough and made sure you were good to go at all times. She also has great customer service skill by interacting with her clients and having good conversation! read more

I'm finishing my last (of 9!) laser hair removal today!!! I've done legs, Brazilian and underarms. The result on my legs is amazing. I used to have prickly regrowth after 2 days and now I go 2-3 weeks without shaving! The hair is still there it is just so thin you can barely see it! Overall the hair reduction in all places is amazing. I had two sessions that were pretty rough pain wise and the others were tolerable. Some spots hurt more than others! Get a good nights sleep before, drink lots of water and keep your stress down! Hormones affect a lot in relation to the pain. read more

Marissa is the absolute best nurse I've had the pleasure of getting tattoo laser removal by. She is so kind, extremely attentive and comforting. She's very well informed about the service she is giving and answers all questions/concerns which makes me feel confident with my service because I can tell she takes pride in her work, so I know I will be getting great treatment! Unfortunately the nurse schedule isn't planned so far ahead, which is understandable, so I'm not able to for sure have her everytime but I can honestly say she's the reason I don't dread my appointments. I have a low pain tolerance and not that the numbing cream doesn't help a little but the multiple times I've had her, she's constantly checking/offer to pause for breaks and being so encouraging during the whole process. No one likes being handled with "kid gloves" but me personally when I'm in some pain the little "babying"/encouraging words just make the experience so much easier to handle and she will also just let you enjoy the silence, if that's what you prefer, and focus on your breathing while again periodically checking how you're doing. Her bubbly, kind, encouraging and professional personality is top tier! I'm so grateful to have Marissa give my treatment anytime I can and I'm looking forward to finally getting rid of these tattoos. With that being said the entire staff at LaserAway in Fresno is so great! Marcela, Jenna and Laura at the front desk are AMAZING. Super kind and welcoming, the energy is so great! They also talk with me during check in/check out, telling me about their own experiences and always encouraging me/checking how I'm feeling after every appointment. I'm so happy I chose to come to LaserAway for my tattoo laser removal! Thank you ladies for being amazing! Also I apologize for butchering any of these lovely ladies names! Thank you!! read more

I've been going to Laseraway for a while and until recently have loved my experience. But last week I had a 7pm appointment, and I arrived a few minutes early for and checked in and everything went fine as usual. At the time of check in nothing was said about their mistake of double booking and there being a longer than usual wait or anything. After about 20 minutes I finally went back up to front desk to ask about how much longer the wait would be; it was at that point that it was explained to me (without an apology) that they double booked my appointment and the practitioner was finishing up and would be with me shortly. Well since I had waited this long I stayed thinking it would be a few more minutes. But almost 20 minutes later I finally get called back, nearly 40 minutes after my scheduled appointment. The practitioner was nice and apologized about the wait after the session, but I was very disappointed about the way this situation was handled by the front desk. I should have been told immediately that I was double booked and there would be a longer wait than usual and offer to reschedule. This completely messed up my family evening schedule I had to adjust arrangements for kiddos at home. Not to mention I had my oldest kiddo with who sat for an hour and half waiting for me. Very disappointed and unsure if I will return or just try the other med spa with a laser. read more