It started off a little rocky and then quickly became a landslide: on Tuesday around 6:30pm I got a call that my Wednesday 6:00pm appointment had to be rescheduled because the nurse who was scheduled can't do Cool Sculpting, and on top of that if I wanted the Fresno location I couldn't get rescheduled until September, so I went ahead and rescheduled for the Clovis location. On Wednesday I did my video pre-check and then I promptly received a confirmation text about my confirmed appointment for Wednesday at 3:00pm at the Fresno location. I immediately called back to verify my appointment for Thursday and they apologized and corrected the confirmation. Fast forward to Thursday at 5:20pm (right after I had pulled into the parking lot) I get a text saying that the nurse on the schedule is not trained to perform Cool Sculpting and my appointment has been cancelled. So I go ahead and walk in to see what is going on; the young lady at the front explains how this happened and that it seems to only happen with remote scheduling and apologizes. I'm more blown away that this is not a smoother operation; these sessions are not cheap. To be shuffled between two different locations and rescheduled/cancelled on twice before ever even setting foot in the facility is beyond ridiculous. At this point I don't believe rescheduling is even worth it, I will probably be requesting a full refund. read more

Buyers beware - I would rate them -10 but I had to give them a star to rate them. They they sell their merchandise over the phone; by looking at your picture. I should have known better, got scammed by them into purchasing more than what I wanted. Gia, one of their staff who sold me the products is a ripoff, she'll get you for your money! Don't do it, unless you want to get ripped off! read more

I had my first treatment done at LaserAway today and it was 10/10. I can't speak for the results itself, yet , but I think experience is a huge factor for these types of services. I had my full Brazilian done, which was obviously nerve wracking. Molly and Brit, up front, made me feel comfortable right away. My laser tech, Anu, made me feel so comfortable. She was efficient and professional, but easy to talk to, which helped. To say, "I'm looking forward to my next treatment", would be a reach lol but the staff sure does help ! read more

I'm extremely disappointed with my experience at LaserAway and feel compelled to share what happened in hopes of finally resolving my situation. I purchased and financed a treatment package through PatientFi that was supposed to include 8-10 sessions. Unfortunately, I only received 3 sessions before everything fell apart. From the very beginning, my skin reacted poorly. After each session, I experienced significant peeling and irritation, and despite going through 3 appointments, I didn't notice any improvement at all. I spoke with Ricky, who told me that results typically show after more than 3 treatments--but because of how sensitive my skin is and how uncomfortable the reactions were, I decided I did not want to continue. What made things worse is that after those first 3 sessions, no one from LaserAway ever contacted me to schedule the next appointment, despite the fact that my autopay with PatientFi continued. I tried calling again to schedule, was left on hold, and never received a call back. There was zero follow-up from the office. Fast-forward to last week--I received an email saying PatientFi reported a late payment to my credit. My credit score dropped drastically, all while I'm still being charged for a package I never finished and no longer wish to continue due to my adverse reactions. At this point, I am simply asking for the unused portion of my package to be refunded and for LaserAway to notify PatientFi so the financing can reflect the corrected amount. I don't think it's fair to be charged for sessions I never received, especially after the lack of communication and the skin sensitivity issues I experienced. I hope someone from management reaches out and helps resolve this, because up until now it has been incredibly frustrating and stressful. I'm trying to do this the easy way but I feel like my only way out at this point is to contact the better business bureau and try to dispute everything through a higher up read more

I purchased a 10 session package for laser tattoo removal. I was called the day of on both sessions to try to either move my appt up or back. The third session I went in, waited 1 hour 20 min and had to leave without my treatment because I had another appt scheduled. My 4th session was cancelled the day before due to some maintenance that needed to be done on the machine. I called and requested that my remaining sessions be refunded. I paid a total of $1400 and they subtracted $560 for two sessions ( regular pricing without the package) I had two sessions and there were no visible results on the tattoo. I basically paid $560 for no results and wasted time. read more

Molly and my technician, Madiah, went above and beyond to accommodate my needs. The location is very inviting and extremely clean. Though it's only my first treatment, I feel comfortable with decision and look forward to my next appointment. read more

Every experience here has been nothing but positive! They have amazing deals and Molly at the front desk is a pleasure to see when I come in for my services. They really take care of their clients and I always leave here feeling more confident then when I walked in! This is my go to place for Botox and lip filler, and I plan to one day come here to get laser hair removal as well. read more

Absolutely love this place I was going to the fresno location but there was always a problem, the girls at the clovis location ask us if we would like something to drink and just make you feel at home I'm also about to be 49 and it feels good to be treated like family and leaving feeling beautiful thankyou Molly and Penelope and Brittany for making me feel so welcome, I'm a clovis client for life love your place very caring and professional. read more

LaserAway - Tattoo Removal Near Me - Clovis, California

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I had the pleasure of experiencing a hydration facial with Preet. She was amazing. Super knowledgeable, kind, and gave helpful advice. 10/10 recommend. read more

Claim they have a "5 min late grace period" but when I got there 3 mins over the scheduled time due to traffic, girl at the front desk said I couldn't be seen and made me reschedule. Only making me waste gas. False advertisement. read more

I shopped around for a while for laser treatment. The consultant with Laser Away gave the highest estimate, but convinced me by selling this as the results being "virtually hairless" and not having to shave again. Overall, the hair is much thinner and easier to maintain, but definitely not "virtually hairless". The staff is friendly, but ultimately it's WAY too expensive and I was not happy with the results I got for that price. I have friends that got laser for way less and better results. I let Laser Away know in September 2023 after I completed 8 sessions 6 weeks apart!! Still waiting on a call read more

Welcoming and professional. First time jitters vanish pretty quickly. Receptionist is very nice, refreshments while you wait. Nurse Regan explained everything, step by step. Pain was as described, like a pin prick or rubber band snap except for the feet/toes. Thankfully Nurse Regan paused and let me catch my breath before she finished the toes. I did expect a little first time welcome gift, slightly disappointed but overall great. Missed opportunity to create brand marketing- small bag with aloe vera cream, maybe a chapstick or even SPF would have made the experience 100 overall. Sans the freebees, still 99%. read more

LaserAway - Set up - Tattoo Removal Near Me - Clovis, California

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Laseraway in Clovis is wonderful. The girls up front were so kind and helpful while I was navigating the sign up process. I know the investment is slightly higher than some other clinics but it is WORTH. THE. MONEY. I always have a great experience with the nurses here and I've never had a bad reaction. I am treating Brazilian, underarms, and full arms. My results look amazing. Can't wait to start treating more areas. If you're looking for a safe bet, choose laseraway. read more

I loved my experience at this location!! I purchased a laser hair removal package via text and she got me all set up with my first appointment. I arrived and was warmly greeted by two lovely ladies and they made me feel welcomed and comfortable about the service. The RN then thoroughly explained the service and what to expect during it. I was very nervous to have my body exposed and she made me feel so comfortable and talked with me the whole time to help distract me. I seriously recommend this place to anyone interested in laser hair removal or injectable's. After the first visit, I can already say it's worth every single penny read more

LaserAway - They gave me a wearable towel for my service as well as sunglasses for the laser treatment. The room was comfortable and very clean - Tattoo Removal Near Me - Clovis, California

The last two appointments at the Clovis and Fresno location were both awful. I will never waste my money or go to laser away for any services. It is a huge disappointment when you schedule an appointment and you show up to find out that your appointment was never scheduled. Then my face treatment appointment was a terrible experience since the nurse did not apply the fillers correctly. Due to that I had to go back to have the fillers dissolve then do the process again. Let me tell you that after all that process. I am back at square one with the same issue with another nurse at another location messing up my face treatment. Just awful! I had to pay extra money else where to have the problem fixed by another company. What a waste of time and money. Such an embarrassing experience. Do not go to laser away they will not care for you the way they say they are. They are lairs, dishonest, and do not care to call back when they say they will to follow up. read more

Amazing!!! The girls here are awesome and always here to help. The nurses do such a great job at all treatments! Thank you Molly and Penelope for your professionalism & perfect patient service. By far my favorite clinic! read more

Unprofessional staff and an unsanitary environment. As a client that goes to Laser Away frequently, around the state of California (I travel for work), this clinic is not the one I'd recommend. Prepare for your concerns to be met with giggles and an overall lack of professionalism. read more

My first time getting treatment done, I was really nervous but receptionist ladies and RN were so welcoming , very kind and made me feel really comfortable for it being my first time. I highly recommend this place 5/5. Thank you Team read more

The girls at the front desk are incredible!!! I was intimidated to go in and ask some questions as a male but they made sure I walked out with no questions at all! Now I feel very confident about the process I am interested in and can't wait for appointment! Molly went above and beyond to make me feel comfortable booking and got me in the books ASAP!! Thank you!!! Tattoo removal seems a lot less intimidating thanks to the team here and I might just book some additional services! Very welcoming facility!! read more

I am writing to express my dissatisfaction with the service I received during my last visit to your Clovis, California location last July. I originally purchased the hair and tattoo removal package in Los Angeles. This was my third visit, and on both previous occasions, the numbing cream was applied by the staff. However, while I was visiting the area, I paid an additional $150 for the numbing cream packaging here (which I wasn't aware of the charge prior). I also found it odd that during this visit, I was put into a room and given numbing cream in a cup with a wooden stick, some plastic wrap, and a mirror to apply it myself. I am unsure if this change in procedure is now the standard practice at your establishment because that didn't happen the last two times in LA. I reached out to corporate via Instagram and email. No response via email and and then just an initial response to my concern via Instagram but nothing after that. read more

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after 10 sessions and a maintenance one, didn't get the results that I was promised. just a waste of time and money.

Couldn't be happier with the professional and courteous service from the entire staff! Thank you Charisse and Aman!! read more

Staff is friendly but while the laser hair removal seems to be working at first, it does not last. Sorry, but I'm not shelling out more money when I've already spent thousands on treatment I was led to believe would have lasting results. Don't waste your money! read more

I went in for botox and from the minute I walked in the door everyone was so friendly! After I was checked in I didn't even have to sit in the waiting area because I was taken back immediately by the wonderful technician. She was very nice, kept me informed of everything she was doing, offered suggestions and made me feel very comfortable. She gave wonderful instructions regarding after care. I love the results and will be back! I highly recommend this location and service. read more

If I could give this place zero stars I would. I paid over $2000 for a package that included Brazilian and under arms. With only one treatment left out of the 8 I purchased, I have seen absolutely zero change in hair growth. Before every appointment I would let the person know that there had been no change, and they would indicate they were increasing the laser strength, but I never saw any results. According to them when I started, I was the perfect candidate because I have lighter skin tone and dark hair. When I contacted corporate to inquire about any sort of guarantee or partial refund, I was told that laser treatment has zero guarantees and the best they could do is offer 50% off additional treatments. It was an absolute waste of money. read more

Charisse at front desk is absolutely fantastic, caring, and incredibly professional. Clovis is one of the best branches I have gotten treatment at. Charisse was very helpful at going over all options to find me the perfect fit and I will be taking my business to her for any future purchases. I recommend working with her and this location if you get a chance. Thank you. read more

Love how RN Denise had me in and out. She was kind and informative. This is my 4th session. I'm seeing results in some areas. I am happy with my process. Can't wait for the finishing results. Thanks RN Denise for taking care of me today read more

I was really impressed with the customer service here. The ladies at the front were so helpful and nice! I bought some skin care products and the one lady that helped me was very knowledgeable. Looking forward to my laser hair removal appointment next week! read more

I'm getting the clear and brilliant and laser hair removal. I was a little skeptical about in the beginning,but have been proven wrong! After just two clear and brilliants and ONE laser hair removal visit, my skin looks amazing and there is almost no hair left. Cecilia has worked with me to find the best options financially and has kept it real with me, which I really appreciate, because that's not easy to find in the beauty industry. read more

The staff at LaserAway is professional and very friendly. The high level of service is exactly what I had grown to expect having been a client of the Fresno location for over a year. Whether it's Botox or tattoo removal, you can't go wrong with LaserAway. read more

Denise was so patient and calming during my procedure. She was knowledgeable and friendly. New favorite injection nurse!!!!

Doing the laser hair removal. Have been to two sessions. Everyone in the build are polite and professional. Can't wait for my next treatment. read more

Laseraway canceled my appointment a few hours before the appointment and when I made it again they gave me a 6 week wait. They are doing laser on my armpits and I don't see good results and I had previously had 4 laser sections at a dematologist. read more

Had a wonderful treatment with RN Amon. I appreciate it that she was very thorough in the treatment as that she appreciated that patients pay good money for these relatively expensive treatments. She was very compassionate. read more

I just received my 2nd laser treatment (brazilian & underarms), and I noticed a huge difference after the first treatment. The girls at the front desk are so nice and friendly. My nurse Denise that did my treatment made me feel so comfortable and guided me along the way. She explained everything very well and made the treatment go by super fast. I'm so excited to see the final results! read more

So far love the results of hair removal! I had very thick chin hair, I am 3 sessions in and noticed a difference about a week after first session. Went from shaving everyday and having noticeable stubble constantly to shaving once every two days and hairs are lighter thinner and i can almost pull them out by hand now. Can't wait to see the results after all 10 sessions. read more

I love going into Laser away the staff is so nice and friendly. Also very flexible with scheduling my treatment, always professional. There is never a long wait to be see . Nurse Rhiannon was a big help today with my trouble spots. Thank you laser away. read more

Best experience I've ever had with laser hair removal and amazing customer service as well!

Everyone is really nice and thorough. I rarely wait and am in and out. They value my time and theirs. It's great.

I went in for services and got a lot of information, all questions no matter how silly I thought they were got answered and I was seen in a very reasonable amount of time. Very very friendly staff froM the first person to contact me to the front desk and the nurses that did my treatment. Definitely recommend this place. read more